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Business Seminars
                          Sunday 11 March


Kitchen Cost Control
18 ways to cut expenses and increase efficiency with staff, purchasing,
equipment, recipe costs and utilities. Start saving today!

Presenter: Ken Burgin of Profitable Hospitality
Twitter: @KenBurgin
Facebook.com/ProfitableHospitality


Seminar Resources: www.FandBonline.com
do i t on              no chefs, no staff
              li ne

              Trends 2012
legal blame game            outsou
                                     rce ev
                                            e   rything
         my special diet

             lity c osts Local pl
  oaring uti                      ease
s
             fast, cheap and good
      protein price rises
• Ordering - start at the
  beginning...
 – Standard ordering lists
 – Strong relationship with suppliers -
   use one, or play off several??
 – Par (re-order) levels are agreed and set
 – Bulk deals...who really wins from
   ‘1 extra if you buy 10’ deals?
• Deliveries – are your systems tight?

 – Respect from delivery people – set times
 – Use a ‘detail person’ to check weights and quality.
   This may not be the person doing it now!
 – Good scales and thermometer at the check-in point
 – Use food-safety laws to your advantage
Stock Levels –
how many days?
Storage Challenge:

    1.5 ℃
Green Saving is Money Saving
Medium-sized foodservice business in Australia:

• uses 2200 Kl water at an annual cost of $2,300
• use 234MWh of electricity at an annual cost of $26,000
• creates 1500kL of trade waste at an annual cost of $2,400
(source - Restaurant & Catering Aust)

Don’t miss today’s session at
1.45pm on Cutting Water, Gas & Electricity Costs
•       Recipes in WRITING!
       Each week at least 3 are written and costed
       Chefs need TIME to do this properly
       A job for chef #2 or #3 – someone who would
        love the responsibility – (another detail
        person!)
       Maybe even a job for the office

    –   By the way…. whose recipes are they?
• Checklists for everything

 – Start up, change-over and end-of-shift lists
 – Phone lists
 – Ordering sheets
 – Cleaning rosters
 – ‘How to use it’ guides
 – Laminated or in plastic sleeves
• Checklists for everything

 – Start up, change-over and end-of-shift lists
 – Phone lists
 – Ordering sheets
 – Cleaning rosters
 – ‘How to use it’ guides
 – Laminated or in plastic sleeves
• Cost-control equipment

 – Good electronic scales that weigh and cost
 – Excellent refrigeration – time to re-gas or new
   seals?
 – Good slicer
 – A computer for the chef
 – Excel spreadsheet skills
• An ORGANISED workplace

 – Equipment that works
 – Equipment that can do the job quickly
 – Plenty of bench space
 – No storage on the floor
 – Good workflow patterns

 – …the people you really want
   LOVE an organised workplace!
• Recipes that make real money…
 – 30% food costs?
   20 - 25% if you’re going to pay the wages…
 – Aim for a healthy $ profit on each dish –
  if it costs $1 and you sell it for $8…
  congratulations!
Make
or Buy?
• Figures that tell us the truth…
 – Every week (by Tuesday!) – monthly is usually
   too late – a quick cost and labour %
 – Compare like with like (food costs with food
   sales, beverage with beverage etc)
 – Watching per-head spending – food, alcohol,
   sides and beverages
 – Watch out for ‘information smog’
• Staff number skills
  - they can’t help if they don’t understand…

 – Open the books a little more...
 – Explain what the numbers mean –

  eg   food costs are 27%
       or
   food costs are 27c in the $
• Design profit into the menu –
    eg you want to sell a new Chicken dish for
    $22 and make $18 profit:
•
    ‘chef, what can you
    put together that’s
    good - for $4?’
• Truly Profitable Menus
 – Balance low $ profit items eg fish, with high profit
   items eg pasta
 – Great range of high-profit desserts and grazing
   items
                                  High
 – Menu has ‘profit strength’
   ie popular AND             A        XX X
                                        X XX
   profitable!                         X X
                     Low                                 High
                           Popularity




                                         $$ Profit
                                  C                  B


                                        Low
Extra revenue
• What is the
  book-keeper doing?

 – Are they the best person for the job?
 – Weekly figures – always on time
 – MYOB is not enough
 – POS data is not enough
 – Other ‘checking staff’ may be needed
 – Great labour supply through
   the local uni or college -
   ‘figures people’
•   Are your staff really competent?
    –   Competent staff have the skills, knowledge
        and attitude you need…




                                           Knowledge
                             Skills




                                      Behaviour
                                      & Attitude
•   Are your staff really competent?
    –   Competent staff have the skills, knowledge
        and attitude you need…




                                           Knowledge
                             Skills




                                      Behaviour
                                      & Attitude
• Competent kitchen leaders:
 – Get the best from a team
 – Flexible leadership style
 – Can train quickly
 – Good with figures
 – Manager or Artist?
 – Reporting to you regularly
 – Fit and healthy - no addictions

 – There are a lot of good people
   looking for a decent job -
   what do you offer besides money?
There are
8 types of
Waste…
8 types of Waste…

1. Over-production

2. Excessive wait times
8 types of Waste…

3. Transportation

4. Over-processing
8 types of Waste…

5. Too much stock

6. ‘Motion waste’…
8 types of Waste…

7. Defect Waste

8. Unused talent and
feedback ignored…
Thank
                       you
Seminar Resources: FandBonline.com

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Kitchen Cost Control

  • 1. Business Seminars Sunday 11 March Kitchen Cost Control 18 ways to cut expenses and increase efficiency with staff, purchasing, equipment, recipe costs and utilities. Start saving today! Presenter: Ken Burgin of Profitable Hospitality Twitter: @KenBurgin Facebook.com/ProfitableHospitality Seminar Resources: www.FandBonline.com
  • 2. do i t on no chefs, no staff li ne Trends 2012 legal blame game outsou rce ev e rything my special diet lity c osts Local pl oaring uti ease s fast, cheap and good protein price rises
  • 3. • Ordering - start at the beginning... – Standard ordering lists – Strong relationship with suppliers - use one, or play off several?? – Par (re-order) levels are agreed and set – Bulk deals...who really wins from ‘1 extra if you buy 10’ deals?
  • 4. • Deliveries – are your systems tight? – Respect from delivery people – set times – Use a ‘detail person’ to check weights and quality. This may not be the person doing it now! – Good scales and thermometer at the check-in point – Use food-safety laws to your advantage
  • 5. Stock Levels – how many days?
  • 7. Green Saving is Money Saving Medium-sized foodservice business in Australia: • uses 2200 Kl water at an annual cost of $2,300 • use 234MWh of electricity at an annual cost of $26,000 • creates 1500kL of trade waste at an annual cost of $2,400 (source - Restaurant & Catering Aust) Don’t miss today’s session at 1.45pm on Cutting Water, Gas & Electricity Costs
  • 8. Recipes in WRITING!  Each week at least 3 are written and costed  Chefs need TIME to do this properly  A job for chef #2 or #3 – someone who would love the responsibility – (another detail person!)  Maybe even a job for the office – By the way…. whose recipes are they?
  • 9. • Checklists for everything – Start up, change-over and end-of-shift lists – Phone lists – Ordering sheets – Cleaning rosters – ‘How to use it’ guides – Laminated or in plastic sleeves
  • 10. • Checklists for everything – Start up, change-over and end-of-shift lists – Phone lists – Ordering sheets – Cleaning rosters – ‘How to use it’ guides – Laminated or in plastic sleeves
  • 11. • Cost-control equipment – Good electronic scales that weigh and cost – Excellent refrigeration – time to re-gas or new seals? – Good slicer – A computer for the chef – Excel spreadsheet skills
  • 12. • An ORGANISED workplace – Equipment that works – Equipment that can do the job quickly – Plenty of bench space – No storage on the floor – Good workflow patterns – …the people you really want LOVE an organised workplace!
  • 13. • Recipes that make real money… – 30% food costs? 20 - 25% if you’re going to pay the wages… – Aim for a healthy $ profit on each dish – if it costs $1 and you sell it for $8… congratulations!
  • 15. • Figures that tell us the truth… – Every week (by Tuesday!) – monthly is usually too late – a quick cost and labour % – Compare like with like (food costs with food sales, beverage with beverage etc) – Watching per-head spending – food, alcohol, sides and beverages – Watch out for ‘information smog’
  • 16. • Staff number skills - they can’t help if they don’t understand… – Open the books a little more... – Explain what the numbers mean – eg food costs are 27% or food costs are 27c in the $
  • 17. • Design profit into the menu – eg you want to sell a new Chicken dish for $22 and make $18 profit: • ‘chef, what can you put together that’s good - for $4?’
  • 18. • Truly Profitable Menus – Balance low $ profit items eg fish, with high profit items eg pasta – Great range of high-profit desserts and grazing items High – Menu has ‘profit strength’ ie popular AND A XX X X XX profitable! X X Low High Popularity $$ Profit C B Low
  • 20. • What is the book-keeper doing? – Are they the best person for the job? – Weekly figures – always on time – MYOB is not enough – POS data is not enough – Other ‘checking staff’ may be needed – Great labour supply through the local uni or college - ‘figures people’
  • 21. Are your staff really competent? – Competent staff have the skills, knowledge and attitude you need… Knowledge Skills Behaviour & Attitude
  • 22. Are your staff really competent? – Competent staff have the skills, knowledge and attitude you need… Knowledge Skills Behaviour & Attitude
  • 23. • Competent kitchen leaders: – Get the best from a team – Flexible leadership style – Can train quickly – Good with figures – Manager or Artist? – Reporting to you regularly – Fit and healthy - no addictions – There are a lot of good people looking for a decent job - what do you offer besides money?
  • 24. There are 8 types of Waste…
  • 25. 8 types of Waste… 1. Over-production 2. Excessive wait times
  • 26. 8 types of Waste… 3. Transportation 4. Over-processing
  • 27. 8 types of Waste… 5. Too much stock 6. ‘Motion waste’…
  • 28. 8 types of Waste… 7. Defect Waste 8. Unused talent and feedback ignored…
  • 29. Thank you Seminar Resources: FandBonline.com