This was my slides from Sugarcon 2012. Highlights options one has when looking to upgrade/migrate/integrate older Domino applications and how Cloud integration works inside SugarCRM with IBM SmartCloud. NOT a sales pitch.

1. Full Power Collaboration with
IBM SmartCloud Engage and
SugarCRM

2. Keith Brooks
Director of Services, SAS Group
Sasgroup-us.com
kbrooks@sasgroup-us.com
Twitter and Skype: lotusevangelist
about.me/keithbrooks
04/26/12 ©2012 SugarCRM Inc. All rights reserved. 2

3. The Plan
The Players
T e o dC m o lTae d
h R a o m n rvl
y e
A vnue in oa oaio
de trs C lb rtn
l
Tweet: #SCON12
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4. The Players - SugarCRM and IBM SmartCloud
 A c s IMS at lu E g g w h u e e
c esB m r o d n a e ito t v r
C
la in S g r R !
e v g u aC M
 IMS at lu E g g M ein s
B m r o d n ae et g
C
H s ( ra a ds r O le etg
ot et n t t n m e s
c e a ) in in
J in etg
o me s in
H lm e g in l in b t S g r sr a doh r
o et s c d g oh u a ues n tes
d in u
 IMS at lu F e
B m r o d ils
C
 S ae n c lb rt o f s it b t S g r sr a doh r
h r a d oa oa n il wh oh u a ues n te
l e e
p o ltru hB S atl d
e p ho g IM m r o
e C u
 U l df s oIMS atl d
p a il t B m r o
o e C u
 A cs IMS atl d
cesB m r o C u
Tweet: #SCON12
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5. IBM SmartCloud Value
Key Differentiators
S oc ial: L vrg s akt a in sc l Unique Features
eea e m re l d g o ia
e
sf ae eh o g.
o wr t n l y
t c o Free guest account: Invite
E xtranet: Poid s sc r et n to guests and they get access to all
rv e a eue x a e f
r r
w rin wh utm r a dp r es
ok g it c s es n at r
o n . collaborative services.
S torage: Poid s m im m5 m r Profile and contacts: Connect
rv e a in u x oe
c lb rtn trg , whn at iay with colleagues, business partners,
oa oaio s a e it o r ic l
l o if l
l f s eim s
o il iz l it
we . and customers and build project
teams that span company
Partners : Of s t rt p r e
fr ine a d at r
e g e n
firewalls.
slio s it o v u a dinuiv
o tn wh bio s n tite
u Communities: Create social
b s es a e
uin s vl . u sharing spaces to collaborate and
Integrated: Poid s to g t l
rv e a h u hfl
uy innovate on new ideas.
ine rt st fic , vl - d sr e. Activities: Create lightweight,
tga d e o rh a ea d ev s
e u ic
ad-hoc project team rooms to
effectively manage projects and
tasks.
Tweet: #SCON12
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6. The Players - We Can Do So Much
Together
 SugarCRM for IBM SmartCloud places social business
capabilities into the hands of SugarCRM users
 IBM SmartCloud is a social business platform that
delivers cloud-based collaboration tools and social
networking services
 Sales, marketing, and support professionals can engage
with their prospects and customers more efficiently,
resulting in shortened sales cycles and increased customer
satisfaction and loyalty
Tweet: #SCON12
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7. Tweet: #SCON12
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8. Picture from an IBM/Sugar presentation from 2011
Tweet: #SCON12
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9. The Plan
T e l es
h P yr
a
The Road C ommonly Traveled
A vnue in oa oaio
de trs C lb rtn
l
Tweet: #SCON12
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10. The Road Commonly Traveled
IML ts o in
B ou D m o
A p aio Upgr de
p l tn
ic a
IML ts o in
B ou D m o
A p aio Migr t
p l tn
ic ae
IML ts o in
B ou D m o
A p aio In egr t
p l tn t a e
ic
Tweet: #SCON12
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11. IBM Lotus Domino Application Ingredients
L ts o in o e c s ma p aio s
ou D m o l r ut p l tn
d o ic
m y e isin sm o a o tee
a b m s g o e r l fh s:
l
• D v e o il
eic m bity
• W bb sd
e ae
• I e rtn it oh r o tn
n gaio wh te S lio s
t u
• D sb ad
ah o rs
Would you expect these
to work with that?
04/26/12 11
©2012 SugarCRM Inc. All rights reserved.
Tweet: #SCON12

12. IBM Lotus Domino Application Upgrade
 I h a pis N ts ln a p m k it t a
f e p a oe c t p , ae ino
t ie
W bo M be p
e r o ila p
 I o ue iE t pis yu t cn e
f u sd ne re o s la g t
y r il
u d t wh u a ine rtn
p ae it S g r tgaio
s
 Y u a pis rb b n t s a /la yu
o r p po a l o a b do s o
y d
tin
hk
 I uu l c ep rou ga e o r
t say h a e t p rd yu
is l
a p a n h n r a rn n w n
p l t te w e ba d e o e
ic io it
Tweet: #SCON12
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13. IBM Lotus Domino Application Migrate
C lT re o H t akp
o uky r o B cu ?
d
C o s w e - d t o j th c nat
h oe isl a r s te o t s
y a u c
I o h v m r ta b s t tyu il
f u ae oe h n aic e , o wl
y x
n e a ee p rep c l ifh r ae
ed d vl e, s eiay tee r
o l
a ah e t
t c m ns
t
R v w h eis grp r a dv w
eie te x t e ot n ie s
in s
Ta in , E c ua e e t n E a g lm
rin g n o rg m n a d vn e is
Go with a known produc t…like S ugarC RM
Tweet: #SCON12
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14. IBM Lotus Domino Application Integrate
 Y uc nine rt teoda pic t nino
o a tgae h l p l aio t
S g rR
u aC M
B s o B t W r s
e t f oh ol d
 E tn io t teCo dw hIMS at lu
xe s n o h lu it B mr od
C
otn
pio s
 F s se t m v ga a f mo s eI
irt tp o o in w y r
o n it T
Tweet: #SCON12
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15. The Plan
T e l es
h P yr
a
T e o dC m o lTae d
h R a o m n rvl y e
Adventures in C ollaboration
Tweet: #SCON12
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16. Count the Ways
 L ts oe
ou N ts IBM Sametime
 L ts o in
ou D m o IBM Connections
C go
ons
IBM DB2
 C sI n
a to
r
Tweet: #SCON12
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17. A 3 Minute Cruise
10,000+ employees/agencies
Perpetual changes/updates
MANY Repeat customers
Started with FREE version
Utilize IBM SmartCloud for
meetings and storing files
Moving to full version for
support and deeper integration
Working with SugarCRM and
a local Business Partner
Tweet: #SCON12
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18. 1 Minute Manager
30 People in 15 States
Domino Application in Place
Wanted: Easier, Mobile,
Secure, Reporting
SugarCRM Enterprise to the rescue
IBM SmartCloud hosting their email.
Tweet: #SCON12
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19. An Example of Integration
Marie Wallace:
http://allthingsanalytics.com/2012/01/02/i
bm-connections-sugarcrm-exploring-the-
power-of-social-analytics/
Tweet: #SCON12
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20. Review
E t d gt te l dyu eis gss m
x n in o h Co o r x t yt s
e u in e
is aie ta yu h k
es rh n o tin
U ga e M rt o I e rt a dep n
p rd , iga r t a n x a d
e ng e
yu h ro s
o r oizn
M k yu C Ms p t ue o im os l
ae o r R im l o s n t p sib
e e
tl r
oe n
a
Tweet: #SCON12
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21. References
 I e rtgPo c M n g m n wh u aC Ma dIMC n etn
n ga
t in rj t aa e e t it S g rR n B o n c s
e io
ht:/ l g a iln o / t rtgpo c m n g m n- it- a suin - u acma d
t /a h mt .c mine a - rj t a a e e t hsl - s gsg rr - n -
p an o g in e- w e
ib - o n c n/um o re s&t _m d m s&t _cm a n t rtgpo c
mc n et s t _suc=r um e iu =r um a p ig =ine a - rj t
io ? s s g in e-
m n g m n- it- a suin - u acma dib - o nc n
a a e e t hsl - s gsg rr - n - mc n et s
w e io
Tweet: #SCON12
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22. Submit Session Feedback
S e le c t th e S u g arC o n M o b ile Ap p :
2) po tiss s io
T a n h es n
3) po s re
T a n uv y
4) b it o re d a k
S m y u fe b c
u
*Pizso a e d e wosb it es nf d ak s gte o ilA p
re f t n es h u m ssio e b c uin h M be p
rt e
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23. #S C O N 1 2
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