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Katrin Weller
@kwelle
                          Tweeting the News
weller@hhu.de


SocMedNews Workhop at
ICWSM 2012, Dublin
                        Dimensions and Challenges of Social
04. June 2012           Journalism on Twitter
                                SocMedNews Workshop at ICWSM2012              1
                 Slides will be published at: http://www.slideshare.net/katrinweller
Tweeting the news




   Source: https://twitter.com/notch/status/198068782697164801



June 4, 2012                 SocMedNews Workshop at ICWSM2012    2
Is Twitter a news
                    medium?


June 4, 2012       SocMedNews Workshop at ICWSM2012   3
Reciprocity




 Kwak, H., Lee, C., Park, H., & Moon, S. (2010). What is Twitter, a Social Network or a News Media? In Proceedings of
 the 19th International World Wide Web (WWW) Conference, April 26-30, 2010, Raleigh NC, USA.


June 4, 2012                        SocMedNews Workshop at ICWSM2012                                                4
We’re in the media
                                        business, but we’re
                                         not neccessarily a
                                          media company.




    Dick Costolo interview: http://allthingsd.com/20120206/twitter-ceo-dick-costolo-the-full-dive-into-
    media-interview-video/


June 4, 2012                       SocMedNews Workshop at ICWSM2012                                       5
Is Twitter a News Medium?




 Weekly curated email from Twitter http://blog.twitter.com/2012/05/best-of-twitter-in-your-inbox.html

June 4, 2012                     SocMedNews Workshop at ICWSM2012                                       6
Job offer: https://twitter.com/jobs/positions?jvi=oCLoWfwr,Job
June 4, 2012   SocMedNews Workshop at ICWSM2012                               7
Source: twitter.com on February 2nd, 2012 /
        see also: http://blog.de.twitter.com/2012/02/twitter-und-fuball.html




June 4, 2012                     SocMedNews Workshop at ICWSM2012              8
Source: twitter.com on May 21st, 2012.



June 4, 2012                    SocMedNews Workshop at ICWSM2012   9
Where do users follow
                the news?




June 4, 2012   SocMedNews Workshop at ICWSM2012   10
“As of February 2012, some 15% of
           online adults use Twitter, and 8% do so
                      on a typical day.“


          Source: PEW Internet: http://www.pewinternet.org/Reports/2012/Twitter-Use-
          2012/Findings.aspx




June 4, 2012                   SocMedNews Workshop at ICWSM2012                        11
June 4, 2012   SocMedNews Workshop at ICWSM2012   12
Journalists


      Journalists: ‘online content has the bigger
      audience’.

      47% of journalists use Twitter for „sourcing
      new story angles“.

   Source: ORIELLA Digital Journalism Study 2011




June 4, 2012                      SocMedNews Workshop at ICWSM2012   13
Who‘s telling the
                news on Twitter?



June 4, 2012      SocMedNews Workshop at ICWSM2012   14
Top 100 Twitter users

      29 CNN (@cnnbrk)
      64 New York Times (@nytimes)
      77 CNN (@cnn)
      83 E! Online (@eonline)
      98 MTV (@mtv)




 Source: http://twitaholic.com/, June 2nd 2012.



June 4, 2012                       SocMedNews Workshop at ICWSM2012   15
Journalists




   Source: twitter.com on June 3, 2012
   See also: http://gutjahr.biz/2011/03/kairo-bilanz/

June 4, 2012                       SocMedNews Workshop at ICWSM2012   16
Twitter as News Agency

     Companies
     Institutions
     Brands
     Parties
     Associations




June 4, 2012        SocMedNews Workshop at ICWSM2012   17
Companies‘ Investments




 Source: World Newsmedia Innovation 2011


June 4, 2012             SocMedNews Workshop at ICWSM2012   18
Celebreties




  Image: wikipedia


June 4, 2012         SocMedNews Workshop at ICWSM2012   19
The Audience is speaking


      Long tail
      Except: crises, unplanned (negative)
      events, protest, boycott




 Neuberger, C., Jo vom Hofe, H., & Nuernbergk, C. (2010). Twitter und Journalismus: Der Einfluss des „Social Web“
 auf die Nachrichten. lfm: Düsseldorf.


June 4, 2012                        SocMedNews Workshop at ICWSM2012                                                20
What‘s in the news?




June 4, 2012   SocMedNews Workshop at ICWSM2012   21
Soft News vs. Hard News

  Tweets per minute
    Anime: castle in the sky
    Champions‘ League final
    Beyonce‘s baby anouncement
    Japanese new year
    Super bowl



June 4, 2012   SocMedNews Workshop at ICWSM2012   22
Trending




  Source: http://blog.hootsuite.com/top-twitter-trends-2011/
  Images: wikipedia
June 4, 2012               SocMedNews Workshop at ICWSM2012    23
Trending




  Source: http://blog.hootsuite.com/top-twitter-trends-2011/

June 4, 2012               SocMedNews Workshop at ICWSM2012    24
Key challenges of social
  journalism




       Relevance                          Credibility
           &                                   &
       Filtering                         Verification




June 4, 2012   SocMedNews Workshop at ICWSM2012         25
True or false?




June 4, 2012     SocMedNews Workshop at ICWSM2012   26
June 4, 2012   SocMedNews Workshop at ICWSM2012   27
Source: twitter.com on February 2nd, 2012




June 4, 2012                SocMedNews Workshop at ICWSM2012   28
True or false? - corrections
 29




Source: http://blog.louisgray.com/2009/01/do-you-trust-your-twitter-news-sources.html
  June 4, 2012                     SocMedNews Workshop at ICWSM2012                     29
True or false?
30




 Source: twitter.com on May 31st, 2012


June 4, 2012                 SocMedNews Workshop at ICWSM2012   30
Credibility?

     verified user account?
     Tweet history of user?
     Retweets of particular tweet?
     Network factor  location and friends
     locations?
     Follower of critical account?
     Reactions of other users?
     Citation loops?
June 4, 2012     SocMedNews Workshop at ICWSM2012   31
Credibility




        Source: Twitter.com on June 3, 2012.
        See also: Neuberger, C., Jo vom Hofe, H., & Nuernbergk, C. (2010). Twitter und Journalismus: Der Einfluss
        des „Social Web“ auf die Nachrichten. lfm: Düsseldorf.

June 4, 2012                      SocMedNews Workshop at ICWSM2012                                              32
Relevant or not?




June 4, 2012      SocMedNews Workshop at ICWSM2012   33
Finding & Filtering




Book cover: The Travels and Adventures of Serendipity: A Study in Sociological Semantics and the Sociology of Science, by
Robert K. Merton and Elinor Barber
                                      SocMedNews Workshop at
June 4, 2012                                                                                               34
                                             ICWSM2012
Finding & Filtering

  „Eyewitness detector“

     Finding local people

     Finding diverse sources


 Diakopoulos, N., De Choudhury, M., & Naaman, M. (2012). Finding and Assessing Social
 Media Information Sources in the Context of Journalism. Conference on Human Factors
 in Computing Systems (CHI).

June 4, 2012               SocMedNews Workshop at ICWSM2012                             35
Finding & Filtering


  Ranking by Interestingness




 LiveTweet: http://livetweet.west.uni-koblenz.de
 Che Alhadi, Arifah; Gottron, Thomas; Kunegis, Jérôme; Naveed, Nasir (2012): LiveTweet: Monitoring and Predicting
 Interesting Microblog Posts. In: Proc. European Conf. on Information Retrieval Demonstrations. S. 569--570.
 Naveed, Nasir; Gottron, Thomas; Kunegis, Jérôme; Che Alhadi, Arifah (2011): Bad News Travel Fast: A Content-based
 Analysis of Interestingness on Twitter. In: Proc. Web Science Conf.
June 4, 2012                          SocMedNews Workshop at ICWSM2012                                           36
Aggregation

     Named entity recognition

     Event detection
     Smitashree Choudhury, John Breslin (2011):Extracting Semantic Entities and Events from Sports Tweets.
     Making Sense of Mircroposts Workshop 2011, ESWC 2011, CEUR Volume 718, pp. 22-32


     Classification and metadata




June 4, 2012                     SocMedNews Workshop at ICWSM2012                                            37
Other dimensions and
  challenges of social
  journalism


June 4, 2012   SocMedNews Workshop at ICWSM2012   38
Dimensions & Challenges

     Data journalism
     Citing and archiving tweets
     Legal & ethical issues




June 4, 2012     SocMedNews Workshop at ICWSM2012   39
Katrin Weller           weller@hhu.de             @kwelle
http://www.slideshare.net/katrinweller

Thanks to my colleagues
        from Dept. of Information Science at University of Düsseldorf (#iwhhu)
        and the Researchers Group on Science and the Internet (#nfgwin,
        see http://www.nfgwin.uni-duesseldorf.de/en/node)

                 Greetings from Düsseldorf!




  June 4, 2012           SocMedNews Workshop at ICWSM2012                  40

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Tweeting the news

  • 1. Katrin Weller @kwelle Tweeting the News weller@hhu.de SocMedNews Workhop at ICWSM 2012, Dublin Dimensions and Challenges of Social 04. June 2012 Journalism on Twitter SocMedNews Workshop at ICWSM2012 1 Slides will be published at: http://www.slideshare.net/katrinweller
  • 2. Tweeting the news Source: https://twitter.com/notch/status/198068782697164801 June 4, 2012 SocMedNews Workshop at ICWSM2012 2
  • 3. Is Twitter a news medium? June 4, 2012 SocMedNews Workshop at ICWSM2012 3
  • 4. Reciprocity Kwak, H., Lee, C., Park, H., & Moon, S. (2010). What is Twitter, a Social Network or a News Media? In Proceedings of the 19th International World Wide Web (WWW) Conference, April 26-30, 2010, Raleigh NC, USA. June 4, 2012 SocMedNews Workshop at ICWSM2012 4
  • 5. We’re in the media business, but we’re not neccessarily a media company. Dick Costolo interview: http://allthingsd.com/20120206/twitter-ceo-dick-costolo-the-full-dive-into- media-interview-video/ June 4, 2012 SocMedNews Workshop at ICWSM2012 5
  • 6. Is Twitter a News Medium? Weekly curated email from Twitter http://blog.twitter.com/2012/05/best-of-twitter-in-your-inbox.html June 4, 2012 SocMedNews Workshop at ICWSM2012 6
  • 7. Job offer: https://twitter.com/jobs/positions?jvi=oCLoWfwr,Job June 4, 2012 SocMedNews Workshop at ICWSM2012 7
  • 8. Source: twitter.com on February 2nd, 2012 / see also: http://blog.de.twitter.com/2012/02/twitter-und-fuball.html June 4, 2012 SocMedNews Workshop at ICWSM2012 8
  • 9. Source: twitter.com on May 21st, 2012. June 4, 2012 SocMedNews Workshop at ICWSM2012 9
  • 10. Where do users follow the news? June 4, 2012 SocMedNews Workshop at ICWSM2012 10
  • 11. “As of February 2012, some 15% of online adults use Twitter, and 8% do so on a typical day.“ Source: PEW Internet: http://www.pewinternet.org/Reports/2012/Twitter-Use- 2012/Findings.aspx June 4, 2012 SocMedNews Workshop at ICWSM2012 11
  • 12. June 4, 2012 SocMedNews Workshop at ICWSM2012 12
  • 13. Journalists Journalists: ‘online content has the bigger audience’. 47% of journalists use Twitter for „sourcing new story angles“. Source: ORIELLA Digital Journalism Study 2011 June 4, 2012 SocMedNews Workshop at ICWSM2012 13
  • 14. Who‘s telling the news on Twitter? June 4, 2012 SocMedNews Workshop at ICWSM2012 14
  • 15. Top 100 Twitter users 29 CNN (@cnnbrk) 64 New York Times (@nytimes) 77 CNN (@cnn) 83 E! Online (@eonline) 98 MTV (@mtv) Source: http://twitaholic.com/, June 2nd 2012. June 4, 2012 SocMedNews Workshop at ICWSM2012 15
  • 16. Journalists Source: twitter.com on June 3, 2012 See also: http://gutjahr.biz/2011/03/kairo-bilanz/ June 4, 2012 SocMedNews Workshop at ICWSM2012 16
  • 17. Twitter as News Agency Companies Institutions Brands Parties Associations June 4, 2012 SocMedNews Workshop at ICWSM2012 17
  • 18. Companies‘ Investments Source: World Newsmedia Innovation 2011 June 4, 2012 SocMedNews Workshop at ICWSM2012 18
  • 19. Celebreties Image: wikipedia June 4, 2012 SocMedNews Workshop at ICWSM2012 19
  • 20. The Audience is speaking Long tail Except: crises, unplanned (negative) events, protest, boycott Neuberger, C., Jo vom Hofe, H., & Nuernbergk, C. (2010). Twitter und Journalismus: Der Einfluss des „Social Web“ auf die Nachrichten. lfm: Düsseldorf. June 4, 2012 SocMedNews Workshop at ICWSM2012 20
  • 21. What‘s in the news? June 4, 2012 SocMedNews Workshop at ICWSM2012 21
  • 22. Soft News vs. Hard News Tweets per minute Anime: castle in the sky Champions‘ League final Beyonce‘s baby anouncement Japanese new year Super bowl June 4, 2012 SocMedNews Workshop at ICWSM2012 22
  • 23. Trending Source: http://blog.hootsuite.com/top-twitter-trends-2011/ Images: wikipedia June 4, 2012 SocMedNews Workshop at ICWSM2012 23
  • 24. Trending Source: http://blog.hootsuite.com/top-twitter-trends-2011/ June 4, 2012 SocMedNews Workshop at ICWSM2012 24
  • 25. Key challenges of social journalism Relevance Credibility & & Filtering Verification June 4, 2012 SocMedNews Workshop at ICWSM2012 25
  • 26. True or false? June 4, 2012 SocMedNews Workshop at ICWSM2012 26
  • 27. June 4, 2012 SocMedNews Workshop at ICWSM2012 27
  • 28. Source: twitter.com on February 2nd, 2012 June 4, 2012 SocMedNews Workshop at ICWSM2012 28
  • 29. True or false? - corrections 29 Source: http://blog.louisgray.com/2009/01/do-you-trust-your-twitter-news-sources.html June 4, 2012 SocMedNews Workshop at ICWSM2012 29
  • 30. True or false? 30 Source: twitter.com on May 31st, 2012 June 4, 2012 SocMedNews Workshop at ICWSM2012 30
  • 31. Credibility? verified user account? Tweet history of user? Retweets of particular tweet? Network factor  location and friends locations? Follower of critical account? Reactions of other users? Citation loops? June 4, 2012 SocMedNews Workshop at ICWSM2012 31
  • 32. Credibility Source: Twitter.com on June 3, 2012. See also: Neuberger, C., Jo vom Hofe, H., & Nuernbergk, C. (2010). Twitter und Journalismus: Der Einfluss des „Social Web“ auf die Nachrichten. lfm: Düsseldorf. June 4, 2012 SocMedNews Workshop at ICWSM2012 32
  • 33. Relevant or not? June 4, 2012 SocMedNews Workshop at ICWSM2012 33
  • 34. Finding & Filtering Book cover: The Travels and Adventures of Serendipity: A Study in Sociological Semantics and the Sociology of Science, by Robert K. Merton and Elinor Barber SocMedNews Workshop at June 4, 2012 34 ICWSM2012
  • 35. Finding & Filtering „Eyewitness detector“ Finding local people Finding diverse sources Diakopoulos, N., De Choudhury, M., & Naaman, M. (2012). Finding and Assessing Social Media Information Sources in the Context of Journalism. Conference on Human Factors in Computing Systems (CHI). June 4, 2012 SocMedNews Workshop at ICWSM2012 35
  • 36. Finding & Filtering Ranking by Interestingness LiveTweet: http://livetweet.west.uni-koblenz.de Che Alhadi, Arifah; Gottron, Thomas; Kunegis, Jérôme; Naveed, Nasir (2012): LiveTweet: Monitoring and Predicting Interesting Microblog Posts. In: Proc. European Conf. on Information Retrieval Demonstrations. S. 569--570. Naveed, Nasir; Gottron, Thomas; Kunegis, Jérôme; Che Alhadi, Arifah (2011): Bad News Travel Fast: A Content-based Analysis of Interestingness on Twitter. In: Proc. Web Science Conf. June 4, 2012 SocMedNews Workshop at ICWSM2012 36
  • 37. Aggregation Named entity recognition Event detection Smitashree Choudhury, John Breslin (2011):Extracting Semantic Entities and Events from Sports Tweets. Making Sense of Mircroposts Workshop 2011, ESWC 2011, CEUR Volume 718, pp. 22-32 Classification and metadata June 4, 2012 SocMedNews Workshop at ICWSM2012 37
  • 38. Other dimensions and challenges of social journalism June 4, 2012 SocMedNews Workshop at ICWSM2012 38
  • 39. Dimensions & Challenges Data journalism Citing and archiving tweets Legal & ethical issues June 4, 2012 SocMedNews Workshop at ICWSM2012 39
  • 40. Katrin Weller weller@hhu.de @kwelle http://www.slideshare.net/katrinweller Thanks to my colleagues from Dept. of Information Science at University of Düsseldorf (#iwhhu) and the Researchers Group on Science and the Internet (#nfgwin, see http://www.nfgwin.uni-duesseldorf.de/en/node) Greetings from Düsseldorf! June 4, 2012 SocMedNews Workshop at ICWSM2012 40