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Dr. Danny
                      Sabbah
                  General Manager,
                IBM Rational Software




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Today’s Discussion
• Rational Strategy Review
• Our Approach to Real Results
• Time to Get Real




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The evolution of Rational strategy
             2006                                                  2007                                                   2008
            Strategic                                            Strategy                                                Strategy
           Imperative                                           Announced                                                In Action


     Accelerating                               Deliver value efficiently                                     Helping guide you
      software                                     and effectively in                                         from the cathedral
development evolution                          distributed organizations                                         to the bazaar

     Empowerment                                      Enabling governance                                     Ship early
     Modularity                                       Adopting flexible                                       Ship often
     Communities                                      architectures                                           Listen to your customers
                                                      Leveraging communities


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Rational strategy in action over the past year
CONTINUED DELIVERING on the promise and vision of a flexible
Jazz architecture
 • Shipping early, shipping often with a transparent product development on Jazz.net
 • Delivering 8 Jazz-built products and 18 Jazz-enabled products

CONTINUED EXPANDING Rational communities to listen to our
customers and partners
 • Launched Open Services for Lifecycle Collaboration initiative

CONTINUED INVESTING to evolve current portfolio
 • New releases of ClearCase and ClearQuest and 73 other C/ALM products in 2008

EXTENDED REACH into systems engineering by integrating Telelogic


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Rational strategy in a broader context:
The world needs to get a whole lot smarter



INSTRUMENTED                                       INTERCONNECTED                                                INTELLIGENT

We now have the ability                            People, systems & objects                             We can respond to changes
  to measure, sense                                    can communicate                                   quickly & accurately, & get
    & see the exact                                & interact with each other                            better results by predicting
condition of everything.                             in entirely new ways.                              & optimizing for future events.




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A smarter planet will require a significant
investment in software and systems
Imagine the amount of software necessary to:
 • Leverage a wealth of information
   to make more intelligent choices
 • Take action on energy, the environment
   and sustainability to deliver a greener world
 • Manage an interconnected infrastructure
   with billions of devices

Success in building a smarter planet is highly
dependent on our ability to manage effective
software and systems delivery

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Challenges to effective software delivery remain
and expand

 Individual                               Team                                 Organizational                                Business
 Challenges                             Challenges                              Challenges                                  Challenges

Lack of standards                    Geographically                            Greater need                               More granular
impacts ability                      dispersed teams                           for market                                 service functionality
to collaborate,                                                                experimentation                            and composite
                                     Effective cross-
automate and report                                                                                                       applications
                                     organizational                            Blind adherence
Frequent asset                       visibility and                            to process insensitive                     Growing number
updates and                          synchronization                           to potential business                      of assets including
complex                                                                        trade-offs                                 custom, outsourced
dependencies                                                                                                              and packaged
                                                                               Need for agility@scale



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Economic conditions add significant pressure
 to the reality of software and systems delivery

                                                                                                               Transformation and
      A new approach to                               Companies successfully
                                                                                                        innovation will lead recovery.
   IT delivery models and                            addressing the challenges
                                                                                                         When we come out the other
sourcing options is required                           [of delivering product
                                                                                                          side of this crisis, companies
 that allows IT organizations                        innovation from software]
                                                                                                        will look different – technology
  to be more responsive to                              are driving higher
                                                                                                           will have been a catalyst
the needs of the business.                                  profitability.
                                                                                                                in those changes.
      Barbara Gomolski, Gartner                         Michelle Boucher, Aberdeen Group                        George Colony, Forrester Research,
           October, 2008                                           March, 2009                                           October, 2008




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Rational strategy can bring focus in
uncertain times
• Provides measured, short-term Return on Investment
• Enables longer-term management of Return on Assets
• Delivers a platform and processes to make those returns
  come to life
• Encourages and informs, rather than dictates
• Supports incremental improvement, leading to faster
  decision making




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A maturing approach to software and systems
delivery based on measurement

 Business
    Value
                                                                                                                         Software
                                                                                                                        investment
Efficiency                                                                                                             management
                                                                                         Predictable                   aligned with
                                                                                         governance                    business and
                                                                                          and asset                     operational
                                                            Global                        utilization                    priorities
                                                        effectiveness
  Control                  Productivity               and collaboration
                             through
                           automation

                            Individual                          Team                     Organization                      Business



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Realized by continuous improvement on
business objectives
                                                                                                                    Improve business flexibility
                                                                                 Accelerate progress                and lower costs / risk
                                                                                                                    Improve stakeholder
                                                                                 Reduce scrap / rework
                                                                                                                    satisfaction and output
 Business                                                                        Reduce cost of change
    Value                                        Improve team productivity
                                                 Reduce custom training
                                                 and tooling variants                                                    Software
                                                                                                                        investment
Efficiency            Reduce human error                                                                               management
                                                                                         Predictable                   aligned with
                      Reduce manual tasks                                                governance                    business and
                      Improve release quality                                             and asset                     operational
                                                            Global                        utilization                    priorities
                                                        effectiveness
  Control                  Productivity               and collaboration
                             through
                           automation

                            Individual                          Team                     Organization                      Business



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Invest to manage risks and optimize measured
      outcomes
                                                        Improve              Improve                     Improve                   Increase Flexibility
                                                       Automation          Collaboration                 Process                   & Investment Value

                                                    Cost to Implement: Cost to Implement:        Cost to Implement:              Cost to Implement:
         Business                                          <5%            5%-10%                      10%-35%                         25%-50%
          Value                                        Very predictable      Predictable            Some culture change             Much culture change
                                 ECONOMIC IMPACTS


                                                      Productivity:        Productivity:              Productivity:                   Productivity:
                                                         5-25%              15-35%                     25-100%                           2x-10x
                                                      Timeframe = Days    Timeframe = Weeks         Timeframe = Months               Timeframe = Years

        Efficiency


           Control

                                                       Individual              Team                  Organization                      Business
Note: Implementation costs are per person per year




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Pragmatic steps we took to mature our own
software delivery
1       Established business and operational objectives

2       Prioritized practices and defined implementation roadmap


3       Accelerated practice adoption with Rational products
        and programs – “Tools, Not Rules”

4       Reported, analyzed, and regularly acted on our results



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Established business and operational
objectives
                                                     Improve market share
               Business
                                                     Achieve profit margin
               Objectives
                                                     Reduce time-to-value



                                                              Heighten responsiveness and increase linkage to customers
                        Operational                           Innovate to differentiate and capture new value
                        Objectives                            Increase quality
                                                              Shorten project development cycle times
                                                              Improve schedule predictability




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Prioritized practices and defined
implementation roadmap
                                             Change and Release Management                                                       Initial Rational
                                                           Change Management
                                                      Team Change Management                                                         Focus Area
                                                      Formal Change Management
Requirements Management                                                                              Quality Management
 Shared Vision
 Shared Vision                                                                                         Concurrent Testing
                                                                                                       Concurrent Testing
 Use-Case-Driven Development
 Use-Case-Driven Development                                                                           Test Management
                                                                                                       Test Management
 Requirements Management
 Business Process Sketching
                                                          Agile Core                                   Independent Testing
                                                                                                       Performance Testing
                                                        Iterative Development
                                                        Iterative Development
                                                                                                       Application Vulnerability Assessment
                                                        Two-Level Project Planning
                                                        Two-Level Project Planning
                                                        Whole Team
                                                        Whole Team
Governance and Compliance                                                                            Architecture Management
                                                        Continuous Integration
                                                        Continuous Integration
 Risk-Value Lifecycle                                                                                  Evolutionary Architecture
                                                                                                       Evolutionary Architecture
                                                        Test-DrivenDevelopment
                                                        Test-Driven Development
 Practice Authoring and Tailoring                                                                      Evolutionary Design
 Performance Measurement
 Performance Measurement                                                                               Component Based Software Architecture
                                                                                                       Design Driven Implementation




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Accelerated practice adoption with Rational products
Leveraged Agile Core practices to improve cycle times and predictability
Required adoption of agility@scale
                                                                                                   Rational Results
 • 2,000+ developers, testers, managers                                                100%                  Release Cycle Times                   18
                                                                                                                  (in months)                      16
 • Varying team sizes                                                                    90%
                                                                                                                                                   14
                                                                                         80%
 • Geographically distributed locales                                                                                                              12
                                                                                         70%                                                       10
 • Diverse development contexts                                                                                                                    8
                                                                                         60%                    On-time Delivery
     – from mature products to Web 2.0 apps                                              50%
                                                                                                                                                   6
                                                                                                                                                   4
Embraced Rational Team Concert                                                           40%
                                                                                                                                                   2
                                                                                         30%                                                       0
 • In past year, RTC:
                                                                                                      2007            2008             2009*
                                                                                         *Projected
     – Projects grew by 291%
     – Number of users grew by 321%


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Accelerated practice adoption with Rational programs
Leveraged Requirements and Change & Release Management practices

                                                                                                      Rational Results
Increased customer involvement,
building on “Whole Team” agile practice
                                                                                            90%

 • Design Partner Program growth of 352% since 2006                                                     Beta reported defects
                                                                                            75%         fixed in GA releases

 • Transparent, iterative development on Jazz.net                                           60%
                                                                                                        RFEs included
                                                                                                        in GA releases
    – 5 products available today
                                                                                            45%
    – Over 17,000 participants in Jazz forums
                                                                                            30%

 • VoiCE sessions expanded to India and China                                               15%

 • Lab Advocacy program has grown 567% since 2005                                            0%
                                                                                                              2007                         2008
 • Beta programs doubled in 2008 to 35
                                                                                              Customer satisfaction up 4 years in a row
    – 12x growth in open beta downloads


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Reported, analyzed, and regularly acted on our results
   Aggregated data from multiple sources to provide new insight

                                      Executive and Operational Dashboards


                      Jazz Integration Architecture: Using REST Open Services / ODBC / XML




 Rational    Rational     Rational   Rational Quality Rational      Rational    Rational               Project Headcount       Sales &    Customer Manual
ClearQuest Requirements Team Concert    Manager      Test Manager RequisitePro ClearCase                Data & Financials      Pipeline    Support  Data
            Composer
                                        RATIONAL                                                                        THIRD-PARTY
                                             Data Sources: Quantitative and Qualitative




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Obtain a single view of project health across Rational
Quickly identify delivery issues that need immediate attention




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Align business and operational measures
Drill down into real-time data from disparate source repositories




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Pragmatic steps we took to mature our own
software delivery
1       Established business and operational objectives

2       Prioritized practices and defined implementation roadmap


3       Accelerated practice adoption with Rational products
        and programs – “Tools, Not Rules”

4       Reported, analyzed, and regularly acted on our results
                          Started next incremental improvement

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Rational’s next incremental improvement
Focus on Quality and Requirements Management practices
• Extend transparent development on Jazz.net
    – Further improve products and enhance the way we engage with you

• Further engage community in the design of products
    – Leverage Rational Requirements Composer capabilities such as
      storyboards and domains of expertise

• Build on bootstrapping of Rational Quality Manager
    – Incorporated key feedback from SVT organization to drive version
      1.0.1 and 2.0 capabilities
    – Expand use of RQM 2.0 to all Rational test teams
    – Publish and share RQM tests



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Rational experience demonstrates incremental
improvement in software delivery
• Experience the
  same results
• We can help
   – We offer an
     incremental                                        Collaborate                        Automate                            Report
     improvement                                         Achieve common
                                                        goals by optimizing
                                                                                            Increase control
                                                                                            and efficiency by
                                                                                                                          Continuously improve
                                                                                                                         by measuring progress
                                                         how people work                 integrating workflows                 in real time
     framework (MCIF)
   – We deliver a real-
     time collaborative
     platform (Jazz)

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Time to Get Real – Starting Today
              GET REAL                    Align teams to business and
               TEAMS                      operational objectives



              GET REAL                    Gain insights to incrementally improve
              INSIGHTS                    software and systems delivery



              GET REAL                    Measure, monitor and steer
              RESULTS                     to desired results



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IBM Rational Software Conference 2009 Day 1 Keynote: Dr Daniel Sabbah

  • 1. Dr. Danny Sabbah General Manager, IBM Rational Software No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 2. Today’s Discussion • Rational Strategy Review • Our Approach to Real Results • Time to Get Real No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 3. The evolution of Rational strategy 2006 2007 2008 Strategic Strategy Strategy Imperative Announced In Action Accelerating Deliver value efficiently Helping guide you software and effectively in from the cathedral development evolution distributed organizations to the bazaar Empowerment Enabling governance Ship early Modularity Adopting flexible Ship often Communities architectures Listen to your customers Leveraging communities No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 4. Rational strategy in action over the past year CONTINUED DELIVERING on the promise and vision of a flexible Jazz architecture • Shipping early, shipping often with a transparent product development on Jazz.net • Delivering 8 Jazz-built products and 18 Jazz-enabled products CONTINUED EXPANDING Rational communities to listen to our customers and partners • Launched Open Services for Lifecycle Collaboration initiative CONTINUED INVESTING to evolve current portfolio • New releases of ClearCase and ClearQuest and 73 other C/ALM products in 2008 EXTENDED REACH into systems engineering by integrating Telelogic No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 5. Rational strategy in a broader context: The world needs to get a whole lot smarter INSTRUMENTED INTERCONNECTED INTELLIGENT We now have the ability People, systems & objects We can respond to changes to measure, sense can communicate quickly & accurately, & get & see the exact & interact with each other better results by predicting condition of everything. in entirely new ways. & optimizing for future events. No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 6. A smarter planet will require a significant investment in software and systems Imagine the amount of software necessary to: • Leverage a wealth of information to make more intelligent choices • Take action on energy, the environment and sustainability to deliver a greener world • Manage an interconnected infrastructure with billions of devices Success in building a smarter planet is highly dependent on our ability to manage effective software and systems delivery No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 7. Challenges to effective software delivery remain and expand Individual Team Organizational Business Challenges Challenges Challenges Challenges Lack of standards Geographically Greater need More granular impacts ability dispersed teams for market service functionality to collaborate, experimentation and composite Effective cross- automate and report applications organizational Blind adherence Frequent asset visibility and to process insensitive Growing number updates and synchronization to potential business of assets including complex trade-offs custom, outsourced dependencies and packaged Need for agility@scale No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 8. Economic conditions add significant pressure to the reality of software and systems delivery Transformation and A new approach to Companies successfully innovation will lead recovery. IT delivery models and addressing the challenges When we come out the other sourcing options is required [of delivering product side of this crisis, companies that allows IT organizations innovation from software] will look different – technology to be more responsive to are driving higher will have been a catalyst the needs of the business. profitability. in those changes. Barbara Gomolski, Gartner Michelle Boucher, Aberdeen Group George Colony, Forrester Research, October, 2008 March, 2009 October, 2008 No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 9. Rational strategy can bring focus in uncertain times • Provides measured, short-term Return on Investment • Enables longer-term management of Return on Assets • Delivers a platform and processes to make those returns come to life • Encourages and informs, rather than dictates • Supports incremental improvement, leading to faster decision making No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 10. A maturing approach to software and systems delivery based on measurement Business Value Software investment Efficiency management Predictable aligned with governance business and and asset operational Global utilization priorities effectiveness Control Productivity and collaboration through automation Individual Team Organization Business No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 11. Realized by continuous improvement on business objectives Improve business flexibility Accelerate progress and lower costs / risk Improve stakeholder Reduce scrap / rework satisfaction and output Business Reduce cost of change Value Improve team productivity Reduce custom training and tooling variants Software investment Efficiency Reduce human error management Predictable aligned with Reduce manual tasks governance business and Improve release quality and asset operational Global utilization priorities effectiveness Control Productivity and collaboration through automation Individual Team Organization Business No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 12. Invest to manage risks and optimize measured outcomes Improve Improve Improve Increase Flexibility Automation Collaboration Process & Investment Value Cost to Implement: Cost to Implement: Cost to Implement: Cost to Implement: Business <5% 5%-10% 10%-35% 25%-50% Value Very predictable Predictable Some culture change Much culture change ECONOMIC IMPACTS Productivity: Productivity: Productivity: Productivity: 5-25% 15-35% 25-100% 2x-10x Timeframe = Days Timeframe = Weeks Timeframe = Months Timeframe = Years Efficiency Control Individual Team Organization Business Note: Implementation costs are per person per year No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 13. Pragmatic steps we took to mature our own software delivery 1 Established business and operational objectives 2 Prioritized practices and defined implementation roadmap 3 Accelerated practice adoption with Rational products and programs – “Tools, Not Rules” 4 Reported, analyzed, and regularly acted on our results No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 14. Established business and operational objectives Improve market share Business Achieve profit margin Objectives Reduce time-to-value Heighten responsiveness and increase linkage to customers Operational Innovate to differentiate and capture new value Objectives Increase quality Shorten project development cycle times Improve schedule predictability No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 15. Prioritized practices and defined implementation roadmap Change and Release Management Initial Rational Change Management Team Change Management Focus Area Formal Change Management Requirements Management Quality Management Shared Vision Shared Vision Concurrent Testing Concurrent Testing Use-Case-Driven Development Use-Case-Driven Development Test Management Test Management Requirements Management Business Process Sketching Agile Core Independent Testing Performance Testing Iterative Development Iterative Development Application Vulnerability Assessment Two-Level Project Planning Two-Level Project Planning Whole Team Whole Team Governance and Compliance Architecture Management Continuous Integration Continuous Integration Risk-Value Lifecycle Evolutionary Architecture Evolutionary Architecture Test-DrivenDevelopment Test-Driven Development Practice Authoring and Tailoring Evolutionary Design Performance Measurement Performance Measurement Component Based Software Architecture Design Driven Implementation No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 16. Accelerated practice adoption with Rational products Leveraged Agile Core practices to improve cycle times and predictability Required adoption of agility@scale Rational Results • 2,000+ developers, testers, managers 100% Release Cycle Times 18 (in months) 16 • Varying team sizes 90% 14 80% • Geographically distributed locales 12 70% 10 • Diverse development contexts 8 60% On-time Delivery – from mature products to Web 2.0 apps 50% 6 4 Embraced Rational Team Concert 40% 2 30% 0 • In past year, RTC: 2007 2008 2009* *Projected – Projects grew by 291% – Number of users grew by 321% No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 17. Accelerated practice adoption with Rational programs Leveraged Requirements and Change & Release Management practices Rational Results Increased customer involvement, building on “Whole Team” agile practice 90% • Design Partner Program growth of 352% since 2006 Beta reported defects 75% fixed in GA releases • Transparent, iterative development on Jazz.net 60% RFEs included in GA releases – 5 products available today 45% – Over 17,000 participants in Jazz forums 30% • VoiCE sessions expanded to India and China 15% • Lab Advocacy program has grown 567% since 2005 0% 2007 2008 • Beta programs doubled in 2008 to 35 Customer satisfaction up 4 years in a row – 12x growth in open beta downloads No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 18. Reported, analyzed, and regularly acted on our results Aggregated data from multiple sources to provide new insight Executive and Operational Dashboards Jazz Integration Architecture: Using REST Open Services / ODBC / XML Rational Rational Rational Rational Quality Rational Rational Rational Project Headcount Sales & Customer Manual ClearQuest Requirements Team Concert Manager Test Manager RequisitePro ClearCase Data & Financials Pipeline Support Data Composer RATIONAL THIRD-PARTY Data Sources: Quantitative and Qualitative No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 19. Obtain a single view of project health across Rational Quickly identify delivery issues that need immediate attention No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 20. Align business and operational measures Drill down into real-time data from disparate source repositories No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 21. Pragmatic steps we took to mature our own software delivery 1 Established business and operational objectives 2 Prioritized practices and defined implementation roadmap 3 Accelerated practice adoption with Rational products and programs – “Tools, Not Rules” 4 Reported, analyzed, and regularly acted on our results Started next incremental improvement No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 22. Rational’s next incremental improvement Focus on Quality and Requirements Management practices • Extend transparent development on Jazz.net – Further improve products and enhance the way we engage with you • Further engage community in the design of products – Leverage Rational Requirements Composer capabilities such as storyboards and domains of expertise • Build on bootstrapping of Rational Quality Manager – Incorporated key feedback from SVT organization to drive version 1.0.1 and 2.0 capabilities – Expand use of RQM 2.0 to all Rational test teams – Publish and share RQM tests No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 23. Rational experience demonstrates incremental improvement in software delivery • Experience the same results • We can help – We offer an incremental Collaborate Automate Report improvement Achieve common goals by optimizing Increase control and efficiency by Continuously improve by measuring progress how people work integrating workflows in real time framework (MCIF) – We deliver a real- time collaborative platform (Jazz) No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
  • 24. Time to Get Real – Starting Today GET REAL Align teams to business and TEAMS operational objectives GET REAL Gain insights to incrementally improve INSIGHTS software and systems delivery GET REAL Measure, monitor and steer RESULTS to desired results No content below this line - No content below this line - No content below this line - No content below this line - No content below this line
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