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kate davis
coordinator, information education
information systems school
queensland university of technology
@katiedavis k3.davis@qut.edu.au katedavis.info
Setting
the scene
* *
2 things.
5 definitional challenges.
10 trends to watch.
people +
information +
technology +
experience
mother courtesy the noun project under a cc by 3.0
license @ thenounproject.com/term/mother/21554/
5 definitional challenges
rethinking
information
1
Experiencing
Information
In everyday life
2
Social media.
It’s not just about
broadcasting
3
access
not ownership
BUT WHAT DOES THAT ACTUALLY *MEAN*?
4
“
facilitator
a person or thing which facilitates an action,
process, result…
one whose role is to foster communication or
understanding… a mediator.
an attendant, assistant, or guide.
oxford english dictionary online
noun
4
Our point of difference?
Our competitive advantage?
5
Our balanced, unbiased,
comprehensive collections?
our superior systems?
Our spaces?
Our free wifi?
5
You.
5
10 trends to watch
supporting
research
1
design
thinking
2
Curation
3
from collection to
content
4
openness
5
data
big data. little data. data
visualisation. Information design.
6
Participation
7
Mobile
as core business
8
altmetrics
for Understanding impact
9
Identity.
It’s poLiticaL
10
Wrapping it up
LET’S GO BACK TO
You
empowerER OF PEOPLE
YOUR MOST IMPORTANT ROLE
empowered users
Empowered organisations.
Empowered staff.
empowerer of the
people.
THAT’S YOU.

flickr.com/photos/marcosbessa/6928364809/
value{the U is highlighted for a reason}
to increase value,
don’t try to steal the
market from your
competitors
We will never beat google
when it comes to search.
We will never beat amazon
at fast, painless ebook
discovery & delivery
We will never beat twitter
at real time updates
We win at connecting people.
We win at empowering people.
We win at being human.
to maximise value
invest in, nurture, capitalise on
your secret weapon...
Your people
What’s holding
us back?
anchorcourtesythenounprojectunderaccby3.0
license@thenounproject.com/term/anchor/9201/
anchors away
Let’s cut the Lines of all the anchors before
the day gets underway	
  
kate davis
w katedavis.info
e k3.davis@qut.edu.au
t @katiedavis
s davis.kate
curtainsimageoncoverslidecourtesythenounproject."
ccby3.0@thenounproject.com/term/curtains/47438/
girl courtesy the noun project. "
cc by 3.0 @ thenounproject.com/term/girl/36705/

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Setting the scene