Overview of challenges, solution and case study

1. Don’t Be a Headline– Test Faster,
Simpler, Safer
Karen Hsu
Director Product Marketing
1

2. Agenda
• Challenges and Market Drivers in Healthcare
• Pain Points
• Informatica Solution
• Case Study
• Summary
2

3. Overcoming Barriers with Informatica
Application Complexity & Interdependencies are the main reason that
organizations live with PHI in non-production systems
Small Group WEB ENABLED SERVICES
Rating, Quoting, Enrollment
In systems PORTALS
CORPORATE ASSOCIATE
(ecerts) INFORMATION
BROKER
Account FACTORY
(EDW/ODS/SDR) EMPLOYER
Manager MEMBER
eHub
PROVIDER
MANAGEMENT
REPORTS
METAVANCE IVR
Claims Processing
SIP/BMI Product
Billing/Eligibility
Provider Contracts
Atlantes
Personal Nurse
CCP2
BACK-END
Claims Processing
AUTOMATED Additional Applications
ENROLLMENT
FRED
Financial Recovery
MACESS
Workflow
PROACT PBS ORACLE Product
(Premium Billing) (Financial Reporting) New
Credentialling System
WIZARDS Dynamic Plan Load
SPOE
Product Database Provider Maintenance
Outbound
Large Group & ASO URAAP SOLAR Sold Plan Finder
(Commissions)
Enrollment Feeds
Web Enrollment
3

4. Wall of Shame?
4

5. The Informatica Solution
5

6. Simplify, Automate, & Validate Your Test Data
Environment
Best Practices and Integrated Platform for
Accelerators for Productivity Consistency and Scalability
Define Once, Deploy Everywhere for
Lower Total Cost of Ownership
6

7. Solution Architecture –
A Holistic Approach to Managing Test Data
Discovery Validation Test & QA
Mask
Offshore,
Outsourced
DEV
TEST
PROD
Subset
Development
& Support
TRAIN
7

8. Ensuring Test Data Privacy
Define
Sophisticated Methodology Compliance Business
Officer Analysts
Define Sensitive Standardized
Data Policies
Discover
Data Auditor(s)
Audit Define Analysts
Identify Sensitive
Assess Exposure
Data
Apply
Apply Discover
Application DBA(s)
Owners
Apply Security
Operationalize
Policies
Audit
Process Driven Approach Compliance Application
Officer Administrators
Monitor & Verify Determine Risk
8

9. Leading Healthcare Payer
Comply with HITECH Act and Increase Testing Productivity
The Challenge. (1) Meet HIPAA and HITECH Act compliance regulation and secure confidential data (2)
Improve test data quality and performance
The Solution The Result
Production Testing Created smaller subsets of
production for specific
testing purposes, resulting
higher test data quality and
performance
Metavance
Protected PHI and PII,
ensuring compliance with
HIPAA and HITECH Act
Enrollment
9

10. Summary
10

11. Simplify, Automate, & Validate Your Test Data
Environment
Best Practices and Integrated Platform for
Accelerators for Productivity Consistency and Scalability
Define Once, Deploy Everywhere for
Lower Total Cost of Ownership
11