October 23, 2013
The three videos on YouTube have reached more
than 16.500.000 Views.
Carroll is now one of the most prominent
speakers on Customer Service issues.
United Airlines is still considered a prime
example of bad Customer Service regarding this
incident and the publicity it received.
XPLAIN.co – We Love to Integrate Brands Into People‘s Life
No Happyending.. ?
Stefanos Karagos – ZF Digital 2013