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The	
  Happy	
  Healthy	
  Nonprofit:	
  
Strategies	
  for	
  Impact	
  Without	
  Burnout
Beth	
  Kanter,	
  Master	
  Trainer,	
  Speaker,	
  Author
November,	
  2017
@kanter
www.bethkanter.org
Beth  Kanter: Master  Trainer,  Speaker,  Author and  
Nonprofit  Thought  Leader
Poll
What  is  your  nonprofit’s  
experience  with  wellbeing  in  
the  workplace?
Not    discussed
Employees  are  encouraged  to  
do  it  on  their  own
There  are  periodic  activities  for  
wellness  or  wellbeing
Our  nonprofit  has  a  
strategy/plan/policy  for  a  
comprehensive  program
• Nonprofit	
  Professionals
• Understanding	
  Burnout	
  and	
  Self-­‐Care
• Nonprofit	
  Organizations
• Nonprofit	
  Case	
  Studies
What	
  I’m	
  going	
  to	
  talk	
  about	
  …..
http://bethkanter.wikispaces.com/michigan
Beth
399
Beth’s	
  Story:	
  Why	
  A	
  Book	
  on	
  Self-­‐Care
Healthy	
  Range
>150
Test	
  Results
Too	
  Much	
  of	
  This	
  …
Too	
  Much	
  of	
  That
A	
  Little	
  Bit	
  of	
  That
Way	
  Too	
  Much	
  of	
  This	
  ….
Working	
  nights	
  and	
  weekends
Sleep	
  deprivation
No	
  vacation	
  or	
  down	
  time
Triglycerides:	
  	
  Test	
  Results
150
Where	
  do	
  you	
  find	
  
the	
  time	
  in	
  your	
  
work	
  day?	
  
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Allen	
  Kwabena Frompong
Black	
  Lives	
  Matter
NYC
Why	
  is	
  burnout	
  so	
  common	
  in	
  the	
  nonprofit	
  sector?
Burnout	
  is	
  a	
  state	
  of	
  emotional,	
  mental,	
  and	
  physical	
  
exhaustion	
  that	
  occurs	
  when	
  we	
  feel	
  overwhelmed	
  
by	
  too	
  many	
  demands,	
  too	
  few	
  resources,	
  and	
  too	
  
little	
  recovery	
  time.	
  
The	
  Symptoms	
  of	
  Burnout
Emotional  
Exhaustion  
Cynicism                                                              
Detachment
Fatigue  
Loss  of  
enjoyment
Insomnia  
Pessimism
Forgetfulness
Impaired  
concentration  
Isolation
Detachment
Increased  illness
Loss  of  appetite  
Lack  of  
Accomplishment
Anxiety  
Apathy
Hopelessness
Depression  
Increased  irritability
Anger  
Lack  of  productivity  
Poor  performance
And	
  burnout	
  is	
  sneaky!
The	
  4	
  Stages	
  of	
  Burnout
Passion	
  
Driven
Passion	
  
Waning
Passion	
  
Challenged
Passion	
  
Depleted
The	
  Nonprofit	
  Burnout	
  Assessment
What’s  Your  Personal  Chaos Index?
Share	
  Pair
What	
  is	
  your	
  stress	
  trigger?	
  
What	
  is	
  Self-­‐Care?
Self-­‐Care	
  is	
  about	
  revitalization.	
  	
  It	
  includes	
  any	
  deliberate	
  and	
  
consistent	
  habits	
  you	
  create	
  to	
  	
  enhance	
  your	
  overall	
  well	
  being.
5  Spheres  of  Happy  Healthy  Living
Protect  Your  Sleep
Stand  Up  at  Work
Beverly	
  Trayner-­‐Wenger
Walking	
  As	
  Work	
  Resources
http://bethkanter.wikispaces.com/walk
Walk  More
Schedule  Quiet  Time
Take  Real  Vacations
Project	
  Time	
  Off:	
  Taking	
  vacation	
  time	
  results	
  in	
  greater	
  success	
  at	
  work
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Write  A  Self-­Care  Plan
• What	
  is	
  one	
  self-­‐care	
  
habit	
  you	
  want	
  to	
  
build	
  into	
  your	
  self-­‐
care	
  plan?	
  	
  
Mindful	
  Moment
From  Self-­Care  to WE-­Care
● Leadership	
  
● Employee	
  Engagement
● Culture	
  Change
● Programs	
  and	
  Activities
● Nudges	
  and	
  Cues
● Policies,	
  Strategy
Avoid	
  Quick	
  Fixes
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Engage	
  Staff	
  in	
  Conversation	
  About	
  Wellbeing
1:	
  Functioning
Do	
  people	
  have	
  what	
  they	
  need	
  to	
  do	
  their	
  job?
2:	
  	
  Feelings
Do	
  people	
  feel	
  appreciated	
  and	
  respected?
3:	
  	
  Friendship
Do	
  people	
  feel	
  connected	
  to	
  one	
  another?
4:	
  	
  Forward
Do	
  people	
  feel	
  like	
  they	
  have	
  opportunities	
  for	
  growth?
5:	
  	
  Fulfillment
Do	
  people	
  feel	
  like	
  they	
  are	
  inspired	
  and	
  working	
  towards	
  a	
  
higher	
  purpose?	
  	
  	
  	
  	
  
Laura	
  Putnam	
  – 5	
  F’s	
  Framework
Crisis	
  Response	
  Network
Employee	
  Engagement
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Intentional  Focus  on  Culture  Change
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Happy Healthy Nonprofit:  Strategies for Impact without Burnout
Listening	
  and	
  Engaging	
  Employees
• Twice	
  daily	
  all	
  staff	
  
walk	
  or	
  movement
• Started	
  with	
  listening	
  
and	
  engaging	
  with	
  
employees
• Wellness	
  coaching	
  and	
  
experiment	
  10	
  years	
  
ago
• Now	
  part	
  of	
  culture
Summary
• Self-­‐care	
  is	
  not	
  just	
  about	
  kale	
  smoothies	
  and	
  
massages,	
  it	
  is	
  part	
  of	
  doing	
  the	
  work
• Burnout	
  is	
  sneaky,	
  understand	
  if	
  you	
  are	
  depleting	
  your	
  
passion	
  for	
  fundraising	
  without	
  refueling	
  
• Self-­‐care	
  is	
  intentional	
  habit	
  change
• Well	
  being	
  into	
  the	
  workplace	
  is	
  all	
  about	
  culture	
  
change,	
  leadership,	
  and	
  employee	
  engagement.	
  It	
  
doesn’t	
  have	
  to	
  be	
  expensive
• Pick	
  one	
  small	
  self-­‐care	
  habit	
  that	
  you	
  can	
  create	
  and	
  
build	
  into	
  your	
  life	
  today	
  and	
  courage	
  others	
  in	
  your	
  
organization	
  to	
  do	
  the	
  same!
Thank	
  you!
www.bethkanter.org
The	
  Happy	
  Healthy	
  Nonprofit
http://bit.ly/happyhealthynpbook

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Happy Healthy Nonprofit: Strategies for Impact without Burnout

  • 1. The  Happy  Healthy  Nonprofit:   Strategies  for  Impact  Without  Burnout Beth  Kanter,  Master  Trainer,  Speaker,  Author November,  2017
  • 2. @kanter www.bethkanter.org Beth  Kanter: Master  Trainer,  Speaker,  Author and   Nonprofit  Thought  Leader
  • 3. Poll What  is  your  nonprofit’s   experience  with  wellbeing  in   the  workplace? Not    discussed Employees  are  encouraged  to   do  it  on  their  own There  are  periodic  activities  for   wellness  or  wellbeing Our  nonprofit  has  a   strategy/plan/policy  for  a   comprehensive  program
  • 4. • Nonprofit  Professionals • Understanding  Burnout  and  Self-­‐Care • Nonprofit  Organizations • Nonprofit  Case  Studies What  I’m  going  to  talk  about  ….. http://bethkanter.wikispaces.com/michigan
  • 5. Beth 399 Beth’s  Story:  Why  A  Book  on  Self-­‐Care Healthy  Range >150 Test  Results
  • 6. Too  Much  of  This  …
  • 8. A  Little  Bit  of  That
  • 9. Way  Too  Much  of  This  …. Working  nights  and  weekends Sleep  deprivation No  vacation  or  down  time
  • 10. Triglycerides:    Test  Results 150
  • 11. Where  do  you  find   the  time  in  your   work  day?  
  • 13. Allen  Kwabena Frompong Black  Lives  Matter NYC
  • 14. Why  is  burnout  so  common  in  the  nonprofit  sector?
  • 15. Burnout  is  a  state  of  emotional,  mental,  and  physical   exhaustion  that  occurs  when  we  feel  overwhelmed   by  too  many  demands,  too  few  resources,  and  too   little  recovery  time.  
  • 16. The  Symptoms  of  Burnout Emotional   Exhaustion   Cynicism                                                               Detachment Fatigue   Loss  of   enjoyment Insomnia   Pessimism Forgetfulness Impaired   concentration   Isolation Detachment Increased  illness Loss  of  appetite   Lack  of   Accomplishment Anxiety   Apathy Hopelessness Depression   Increased  irritability Anger   Lack  of  productivity   Poor  performance And  burnout  is  sneaky!
  • 17. The  4  Stages  of  Burnout Passion   Driven Passion   Waning Passion   Challenged Passion   Depleted The  Nonprofit  Burnout  Assessment
  • 18. What’s  Your  Personal  Chaos Index?
  • 19. Share  Pair What  is  your  stress  trigger?  
  • 20. What  is  Self-­‐Care? Self-­‐Care  is  about  revitalization.    It  includes  any  deliberate  and   consistent  habits  you  create  to    enhance  your  overall  well  being.
  • 21. 5  Spheres  of  Happy  Healthy  Living
  • 23. Stand  Up  at  Work Beverly  Trayner-­‐Wenger Walking  As  Work  Resources http://bethkanter.wikispaces.com/walk
  • 26. Take  Real  Vacations Project  Time  Off:  Taking  vacation  time  results  in  greater  success  at  work
  • 29. • What  is  one  self-­‐care   habit  you  want  to   build  into  your  self-­‐ care  plan?     Mindful  Moment
  • 30. From  Self-­Care  to WE-­Care ● Leadership   ● Employee  Engagement ● Culture  Change ● Programs  and  Activities ● Nudges  and  Cues ● Policies,  Strategy
  • 33. Engage  Staff  in  Conversation  About  Wellbeing 1:  Functioning Do  people  have  what  they  need  to  do  their  job? 2:    Feelings Do  people  feel  appreciated  and  respected? 3:    Friendship Do  people  feel  connected  to  one  another? 4:    Forward Do  people  feel  like  they  have  opportunities  for  growth? 5:    Fulfillment Do  people  feel  like  they  are  inspired  and  working  towards  a   higher  purpose?           Laura  Putnam  – 5  F’s  Framework
  • 37. Intentional  Focus  on  Culture  Change
  • 41. Listening  and  Engaging  Employees • Twice  daily  all  staff   walk  or  movement • Started  with  listening   and  engaging  with   employees • Wellness  coaching  and   experiment  10  years   ago • Now  part  of  culture
  • 42. Summary • Self-­‐care  is  not  just  about  kale  smoothies  and   massages,  it  is  part  of  doing  the  work • Burnout  is  sneaky,  understand  if  you  are  depleting  your   passion  for  fundraising  without  refueling   • Self-­‐care  is  intentional  habit  change • Well  being  into  the  workplace  is  all  about  culture   change,  leadership,  and  employee  engagement.  It   doesn’t  have  to  be  expensive • Pick  one  small  self-­‐care  habit  that  you  can  create  and   build  into  your  life  today  and  courage  others  in  your   organization  to  do  the  same!
  • 43. Thank  you! www.bethkanter.org The  Happy  Healthy  Nonprofit http://bit.ly/happyhealthynpbook