Personal Information
Unternehmen/Arbeitsplatz
Warsaw, Masovian District, Poland Poland
Beruf
Director @ Sales Management / Business Development / Product Management / CRM / CExM / Customer Care
Branche
Finance / Banking / Insurance
Info
Sales and CRM senior manager with 20yrs wide experience on complete retail Customers portfolio and sales management gained in multinational banking companies.
Having all-round consumer savings, mortgage & customer finance experience with Customer-centric focus (Customer relations&experience).
Key competencies comprise:
• Centralized and decentralized sales structure management
• Product offer development, loyalty programs, customer research and engagement, goal delivery attitude
• Retail Customers segments management within CRM (Mass&Affluent Customer portfolio)
• Retail Customers lending (mortgage and consumer finance) and savings products (current accounts, deposits and insurances) s...
Gefällt mir
(3)CRM - przewidywanie potrzeb klientów
Katarzyna Ostojska
•
Vor 10 Jahren
Insurance Customer Journey (in Polish)
Ewelina Ciach
•
Vor 8 Jahren
Customer onboarding in Banks
anuppresentations
•
Vor 8 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Warsaw, Masovian District, Poland Poland
Beruf
Director @ Sales Management / Business Development / Product Management / CRM / CExM / Customer Care
Branche
Finance / Banking / Insurance
Info
Sales and CRM senior manager with 20yrs wide experience on complete retail Customers portfolio and sales management gained in multinational banking companies.
Having all-round consumer savings, mortgage & customer finance experience with Customer-centric focus (Customer relations&experience).
Key competencies comprise:
• Centralized and decentralized sales structure management
• Product offer development, loyalty programs, customer research and engagement, goal delivery attitude
• Retail Customers segments management within CRM (Mass&Affluent Customer portfolio)
• Retail Customers lending (mortgage and consumer finance) and savings products (current accounts, deposits and insurances) s...