Digital transformation, presentation at We Are Museums June 5 2014
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Digital transformation is necessary to cope with new challenges for museums in a digital world. This presentation adresses the challenges and ways forward to make the digital tranformation as efficient as possible.
Founded in 1873
Nordiska museet
Photo: cwasteson, Flickr, CC-BY, http://www.flickr.com/photos/wastes/5117925636
Sweden's largest museum of cultural history
• Business model innovation
• Customer and community
collaboration
• Cross channel integration
• Insights from analytics
• Digitally enabled supply chain
• Networked workforce
Source: IBM 2011
Set up goals and a strategy
Get a mandate
Use the digital experts
MAKE DIGITAL RELEVANT
Who is pushing the
transformation forward?
What we’re really talking about
is someone who can bridge
...create a frictionless path…at
every step of the journey.
Brian Solis, Altimeter
Photo by by Calsidyrose, Flickr, CC-BY
Map the social digital
eco system
Museum staff
Technology
Stakeholders
Audiences
Activities
Strategies
Digital assets
Goals
Context
Etcetera…
Digital infrastructures
Copyrights & licensing
Museum practices
Is about digital transformation. What do we mean by this? Why are we talking about transformation? What needs to be transformed?
In 2010 the Nordiska museet in Stockholm, Sweden produced a New Media strategy. This strategy was the foundation of the New media department that was launched in 2011. Three and a half years later we have learned some lessons and above all taken a big step towards becoming a digital museum.
My presentation will focus on the challenges of becoming a digital organisation, look at solutions and also discuss benefits of digital.
My presentation will focus on the challenges of becoming a digital organisation, look at solutions and also discuss benefits of digital.
I will look at the digital eco system and define some major parts that affect decisions and development. I will also discuss the purpose of digital expertise in this transition and discuss why the digital staff play an important role in the process.
I will look at the digital eco system and define some major parts that affect decisions and development. I will also discuss the purpose of digital expertise in this transition and discuss why the digital staff play an important role in the process.
I will look at the digital eco system and define some major parts that affect decisions and development. I will also discuss the purpose of digital expertise in this transition and discuss why the digital staff play an important role in the process.
The case study of Nordiska museet will also give some insight into why the process of becoming a digital museum doesn’t happen over night, but has to take time in order to be successful.
The case study of Nordiska museet will also give some insight into why the process of becoming a digital museum doesn’t happen over night, but has to take time in order to be successful.
In the following decade we have seen
This also includes new digital tools and infrastructures.
We are talking about new nusiness models, collaboration with audiences and across departments, getting better insights, master the digital eco system,
A digital department or someone fully dedicted to this transformation.
The role of the digital expert.
Map the social digital eco system!
Set up training sessions.
It’s easy to get all the attention from the management, if other departments are struggling, make sure they know you are there to support them.
What are the key elements that key elements that build or protect the value of your business
Sustainable value drivers. A formal commitment to provide resources or services to members of the community it serves. http://www.ncbi.nlm.nih.gov/pubmed/23869540
What activities involving photograph collections will directly impact progress towards your goals and are most critical to your success. These are the activities that you want to track and will help you rate your performance. Photograph collections have shiften from being a purely economic driver to being central in fulfilling the organisation’s goals. Value drivers can be tangible or intangible assets. NOT in terms of copyrights, something to sell, but to build relations with, to communicate with.
Keep in mind
Even thought we might only use 4 or 5 of all social media channels, we need to learn how to leverage several channels,