V Jornada Compartim. Pot la col•laboració social millorar les organitzacions públiques en temps d’austeritat? El cas de les adminsitracions locals al Regne Unit. Carl Haggerty
The document discusses how social collaboration tools can help local councils in England improve services and operations during a time of austerity through budget cuts. It outlines opportunities such as improving internal and external communication, enhancing democracy, building communities, and sharing knowledge. However, there are also challenges to adoption like ensuring relevance, managing risks to reputation, addressing digital inclusion and information security concerns, changing organizational culture, and navigating political issues. The author concludes that cost savings are possible but changes to processes are needed, and benefits can be realized by embedding tools in daily work while mitigating risks.
Similar to V Jornada Compartim. Pot la col•laboració social millorar les organitzacions públiques en temps d’austeritat? El cas de les adminsitracions locals al Regne Unit. Carl Haggerty
Similar to V Jornada Compartim. Pot la col•laboració social millorar les organitzacions públiques en temps d’austeritat? El cas de les adminsitracions locals al Regne Unit. Carl Haggerty (20)
This PowerPoint helps students to consider the concept of infinity.
V Jornada Compartim. Pot la col•laboració social millorar les organitzacions públiques en temps d’austeritat? El cas de les adminsitracions locals al Regne Unit. Carl Haggerty
3. Introduction
• Total UK Public Expenditure in 2009 = £609Billion*
• Total UK Local Government Exp ‘09 = £164Billion*
• Devon County Council = £865million
* Source HM Treasury
4. Services provided
County Council Only County Council Joint District and/or Parish/Town
responsibility with Districts Councils Only
Adult Education Canals and Waterways Allotments
Concessionary Fares Community Transport Car Parks
Consumer Protection Country Parks Cemeteries
Education Economic Development Electoral Administration
Highways Emergency Planning Environmental Health
Libraries and Archives Environmental Protection Housing
Public Transport Financial Support for Leisure
Voluntary Organisations
Registration Services Industrial Units Licensing
Road Safety Museums and Arts Litter
School Transport Public Rights of Way Parks and open spaces
Social Services Recycling Planning Applications
Strategic Planning Street Lighting Revenue Collection
Trading Standards Tourism Public Toilets
Traffic Management Waste Collection
Transport Planning
Waste Disposal
6. Context for Local Councils
• Public Sector Finance
– Reduction in budgets ‐ estimates between 25‐30%
– Staff reductions
• Increasing pressure from public
– Deliver more for less
– Social inclusion and participation
• Consumerisation
– Speed and access to information
– People to People networks
10. Improving Communication
• Empowering and involving
• Mobile and real time
• Internal and External
• PR and reputation management
11. Enhancing Democracy
• Collaborative action
• ePetitions and Campaigning
• Real time election updates
• Reaching disengaged audiences (young people)
12. Building Communities
• A sense of place
• Reconnecting neighbourhoods
• Connecting People to People
• Fostering active involvement
13. Knowledge Sharing
• NOT knowledge management
– Communities of Practice
• eLearning and professional development
– Informal
– Formal
• Social Collaboration / Networking
• Ideas management
• People Finder/Staff Directory
14. Communities of Practice
• A space to grow knowledge
• Share experiences
• Connect with Peers
• Accelerate learning
• Creates opportunities for innovation and
ideas
17. Risk Relevance Reputation
• Social web in “considered” immature
• Digital Inclusion
• Organisations still block access
• Information Security (or compliance)
19. Organisational
• The “social organisation” challenge
• Challenging hierarchy
• Culture change
• Recruitment and retention of staff
20. Political
• Online Civic Spaces
• What about Elected Officials?
• Citizens have a louder voice
• Citizens have a direct route to service
planning and budget setting