Laugh a little and see the fun in being positive.

1. The FLIP SIDE
Sometimes the world is upside down! The Problem
is that people think they are right side up.
SO…Let’s flip it and GO Really upside down.
Upside
down is fun!
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

2. The Flip Side
DO Less and Achieve More
This means take the struggle out, go
downhill, go down stream…
STOP pushing a noodle up the hill,
find the Mental Picture of Success.
Persist and work very
very hard…if that
doesn’t work, work
HARDER.
If that doesn’t work,
work smarter.
Etc. etc. etc.
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

3. The Flip Side
•The FLIP SIDE:
• Flip it! I always accomplish my goals.
• I say things like: This goal _______ (specific) or
something BETTER is coming into my life now.
• I have the INTENTION to Accomplish Huge Goals.
• I always get what I want. I always succeed.
Setting Goals can be
limiting – Open up your
mind.
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

4. This is a lie: Fear is a good thing. It makes you smarter (i.e. Worry
about Competition etc.)
Flip it!
Everything you fear is false. This works GiveUPFEAR!
Who could compare with YOU?
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

5. Anything you resist will persist
Check it out:
Are you resisting the customer?
Are you resisting the boss?
Are you resisting your manager?
If you are so smart,
why aren’t you rich?
-Jimmyism
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

6. The Flip Side
Never Make The
Customer Feel
Wrong Or
Stupid
The Flip Side: Always Make the Customer Feel Right and Smart to Do Business with You
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

7. • Some times:
• the Customer is wrong
• the Customer is ignorant
• the Customer is mean
• The Customer is bad-mannered
The Flip Side:
Give up the judgement call and let them feel
good about talking to you
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series
The Situation Side

8. The Flip
Side
People – All People Matter
Just because you can’t count it
doesn’t mean it doesn’t count.
People matter, they matter NOW!
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

9. The Flip Side
You cannot FOOL the FORCE
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

10. The Flip Side
All Affirmations Work – so, you choose which ones you want to say
and use in your daily life?
It’s up to you…flip those negatives into positives…what can it hurt?
What can you lose? You don’t want to be right about that do you?
I can’t do anything right!
What’s wrong with me?
That’ll never work.
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

11. The Flip Side
I can do anything I set my mind to.
I am full of the same thing the stars have…energy.
I am energetic, healthy, happy and share the
abundance I have with others every day and in every
way…things just keep getting better.
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

12. The
Flip
Side
The world seems to want you to believe there is a shortage, or things aren’t right, or
you have done something wrong, or that there is a limit to things. Look Up! You will
see there is no limit. It is simple…The Universe Always says yes…Your WORD is LAW in
the Universe…so what are you saying to the Universe?
FindAnyNegativeThoughtandFLIPIT!
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series

13. The Flip Side
“I Believe the
Universe
Always says
YES!”
And so far, I have been
right.
-Judy McKee
It’s fun to stand on
your head.
UNPUBLISHED COPYRIGHT JUDITH M. MCKEE AND SALLY M. CORDOVA
The L-A-M-A (SM) Technique, The L-A-M-A (SM) Communications Training Series