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La muerte del silo - CAS2016

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Do you want to know how to get rid of silos in your organization? This is the talk for you.

Veröffentlicht in: Leadership & Management
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La muerte del silo - CAS2016

  1. 1. La muerte del silo (by @jrhuerta)
  2. 2. Most opportunities to add value to the organization are not anyone’s responsibility. They are in between functions.
  3. 3. What are the symptoms?
  4. 4. How many of these can you identify in your organization? ● People are too busy to help others ● You know something has been done already but can’t find it ● We only talk to our own people. No external inputs (other teams, units, deps. etc.) ● Asking for help is seen as a sign of weakness ● People believe they should fix their own problems Check!
  5. 5. Four barriers to collaboration Hoarding barrier: People are unwilling to help others. Transference problem: People are unable to transfer information easily from one place to another Not invented here barrier: People are unwilling to ask others for help Search problem: People can not easily find the information of people they need
  6. 6. How do silos form?
  7. 7. Your company on paper
  8. 8. Your company on the real world Formal structure Value creation structure Informal structure
  9. 9. Organizational forces
  10. 10. Which forces? ● Optimization ■ Division of labour ■ Efficiency ● Culture ● Our mental models ● Our biology ● more...
  11. 11. Optimization: Division of labour 1700’s - 1840’s Industrial revolution. Having the workers perform a single or limited tasks, in order to reduce cost and optimize production Unskilled workers Shorter training, lower salaries, can hire more Craftsmen Longer training, more skilled, lower salaries, can hire less
  12. 12. The Allen curve In 1977 Thomas J. Allen was the first to measure the strong negative correlation between physical distance and frequency of communication. The “Allen curve” estimates that we are four times as likely to communicate regularly with someone sitting 2m away from us as with someone 20m away, and that we almost never communicate with colleagues on separate floors or in separate buildings.
  13. 13. Classification systems
  14. 14. Silos are created by: Misalignment
  15. 15. How do we get rid of them?
  16. 16. Silos are not going anywhere
  17. 17. What doesn’t work? ● Incentives ● Changing the formal structure (only) ● Changing location (only)
  18. 18. Incentives
  19. 19. Changing the formal structure
  20. 20. What works? ● Blur the borders not the functions
  21. 21. Sales Sales IT IT OpportunityOpportunity
  22. 22. How? ● Make data available to everyone ● Build and nurture the informal structure
  23. 23. Data transparency
  24. 24. Build the informal structure
  25. 25. Build the informal structure ● Internal bootcamps ● Internal rotations between teams or departments ● Have lunch!
  26. 26. What else works? ● Blur the borders not the functions ● Aligning your organizational vectors
  27. 27. Purpose, vision, objectives Planet IT Department Planet Marketing Department Planet Operations Department
  28. 28. Why it works? Developer Father Gender Student I am all this!!
  29. 29. Why it works? We are defenders!!!
  30. 30. Strategy map
  31. 31. Recap The biggest opportunities to add value to the organization lay between functions and by working on your silos you can take advantage of those opportunities.
  32. 32. Recap Silos are not going anywhere because the forces that create them, are not disappearing anytime soon. You can minimize their effects by: ● Blurring the boundaries between silos, not the functions ● Aligning your organizational vectors
  33. 33. Thank you! www.smokingbrains.com @teamsthatexcel José E. Rodríguez Huerta Organizational Consultant @jrhuerta