The workforce is changing. High turnover, low morale, less loyalty, rapid automation, and aggressive competition for talent. Yet, the need to have smart, focused, and motivated teams in every type of organization has never been greater. What tools do leaders now have at their disposal? Long neglected, it’s time to get back to basics and provide leadership that everyone can align with and feel excited about. This talk will re-introduce familiar, but often forgotten, concepts that can be immediately applied by participants when they return to work. This isn’t a theoretical talk, just real, proven steps to make a difference in your organization and with your people.

1. Your New Job:
Chief Inspiration Officer
@reichental

2. A little background on who I am.

3. 30 miles south of San Francisco
Birthplace of Silicon Valley
Stanford University
Most livable city in America
Carbon free energy use
City of Palo Alto at a Glance

5. Our goals for this session
Why inspiration and innovation go together
Help identify immediate action you can take

6. What is inspiration?
Motivated to take action, usually creative

7. 80% of people in their 20s want to change jobs.
Source: Harris (2013)

8. 80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)

9. 80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)
Employees change jobs every 5 years.
Source: Bureau of Labor Statistics (2012)

10. 80% of people in their 20s want to change jobs.
Source: Harris (2013)
#1 reason people quit their jobs is their immediate boss.
Source: Gallup (2010)
Employees change jobs every 5 years.
Source: Bureau of Labor Statistics (2012)
70% of employees don’t know their organizations vision.
Source: Harvard Business Review (2013)

14. Management vs. Leadership

15. Management: Doing things right
Leadership: Doing the right things

16. Manage
Direct
Plan
Makes thing happen
Problem solver
Inspire

17. The art of fire fighting
More demand than supply
Stuff doesn’t work
Can’t move fast enough
Tactical versus strategic

18. The result?
Burn out
Stress
Lower quality
Managed chaos
Low motivation

19. Money Appreciation
Job security Physical workspace
Communications Inspiration
Top Work Motivators

20. Money  Appreciation
Job security Physical workspace
Communications Inspiration
Top Work Motivators

21. Money  Appreciation 
Job security Physical workspace
Communications Inspiration
Top Work Motivators

22. Money  Appreciation 
Job security  Physical workspace
Communications Inspiration
Top Work Motivators

23. Money  Appreciation 
Job security  Physical workspace 
Communications Inspiration
Top Work Motivators

24. Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration
Top Work Motivators

25. Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration 
Top Work Motivators

26. Money  Appreciation 
Job security  Physical workspace 
Communications  Inspiration  #1
Top Work Motivators

27. Your new job?
Chief Inspiration Officer

28. 3 Step Process
Step 1: Create a vision

29. Mission vs. Vision
Now vs. To Be

30. This nation should commit itself to achieving the goal,
before this decade is out, of landing a man on the
moon and returning him safely to the earth.
Develop, deploy, and manage a diverse set of scalable
and strategic knowledge management tools to serve
our customers, improving the possibility of overall
satisfaction among our diverse customer profiles.

31. City of Palo Alto IT Department Vision Statement
To build and enable a leading digital city.

32. 70% of employees don’t know their organizations vision.
Source: Harvard Business Review (2013)

33. Step 1: Create a vision
Step 2: Codify into everything
3 Step Process

34. Team meetings
Projects
Communications
Interviews

35. Step 1: Create a vision
Step 2: Codify into everything
Step 3: Show progress
3 Step Process

36. City of Palo Alto IT Department Vision Statement
To build and enable a leading digital city.
In November 2013, The City of Palo Alto was named the
#1 Digital City in America

37. Step 1: Create a vision
Step 2: Codify into everything
Step 3: Show progress
3 Step Process

38. Did we meet our goals today?
Why inspiration and innovation go together:
Inspiration is #1 motivator
Inspired teams drive innovative organizations
Inspiration creates great teams & brands
Help you adopt more inspirational qualities:
Understand top motivators
A 3-step process to get started

39. Thank you
Questions or comments?