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One indication of the importance of Quality in the United States is the creation of the  Malcolm Baldrige National Quality Award  in 1987 to recognize companies that excel in quality management and achievement. Award categories are :  Manufacturing,  Small business,  Service,  Educational  Health entities.   Two awards are given per category.  E.g. : Boeing, ST Microelectronics
BALDRIDGE INDEX ,[object Object],[object Object],[object Object]
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Robust Quality View ,[object Object],[object Object],[object Object]
Robust Quality View ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reporting Quality Costs
Reporting Quality Costs
Quality ISO 9000 ,[object Object],[object Object],[object Object],[object Object],[object Object]
ISO 9000 Standards
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Qualty Costing

  • 1. One indication of the importance of Quality in the United States is the creation of the Malcolm Baldrige National Quality Award in 1987 to recognize companies that excel in quality management and achievement. Award categories are : Manufacturing, Small business, Service, Educational Health entities. Two awards are given per category. E.g. : Boeing, ST Microelectronics
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 9.