The document is a resume for Joshua P. Gauthier outlining his career objective, professional highlights, education, and professional experience in human resources. His objective is to obtain a position in human resources where he can utilize his skills and education. His experience includes human resources roles at Kalamazoo Community Mental Health and Saint Mary's Health Care, as well as management experience at Lowe's Home Improvement. He has an MBA in human resources management from Davenport University.

1. Joshua P. Gauthier
6831 Edgefield, Portage, MI 49024
(269)-870-6795
Joshua.gauthier1@gmail.com
www.linkedin.com/in/jgauthier00001
CAREER OBJECTIVE
To obtain a position in Human Resources in a progressive organization where I can utilize my proven
customer relation and professional abilities, skills and education to benefit the organization.
PROFESSIONAL HIGHLIGHTS
 Successfully sourced and recruited professional candidates from Social Networking (LinkedIn)
 Directed new hire human resource paperwork and orientation
 Skilled at working with people with diverse backgrounds
 Effectively implemented and compiled employee and customer information logs
 Proven competence in working well under pressure with others in a team effort
 Managed and evaluated employee evaluations
 Actively involved in KHRMA-Kalamazoo Human Resources Management Association
 Proficient in all Microsoft computer applications, ABRA (employee database software)
 Achieved Top 20% Customer Service and Sales recognition for two consecutive quarters
 Achieved Top 3 Sales performance for Precor sales equipment through company goal
EDUCATION
MBA – Human Resources Management Grand Rapids, MI
Davenport University 2009/2010 - Present
BBA- Business Management
Emphasis on Human Resources Graduated - 2005
Davenport University
Related courses completed: Compensation and Benefits, Human Resource Management,
Employment and Labor Law, Staffing Organizations, Negotiation and Dispute Resolution
PROFESSIONAL PROFILE
Human Resources Skills
 Strong skills in recruiting, screening and selecting great employees ranging from Entry-level to Executive level
 Strong skills in organizing workflow, ideas, materials, and people
 Competent and reliable professional, committed to top quality work
 Ability to recognize and respect people’s diversity, individual differences and perspectives with great empathy
 Highly confidential when locating, gathering and organizing information relating to any company’s assets
 Intermediate to advanced skills in HR computer software including Position Manager (ATS), ABRA (Employee
database Mgmt.)
Interpersonal Skills
 Provides superior customer service to both external and internal customers
 Exceptional listener and communicator who effectively conveys information verbally and in writing
 Manages and resolves conflict while being respectful and open to thoughts and opinions
 Hard worker, quick learner, and ability to assume responsibility
 Easily relates with all levels of management, co-workers, and customers
 Resourceful team player who excels at building trusting relationships with customers and colleagues
 Extremely detail-oriented individual with a passion for excellence in written and verbal communication

2. Gauthier (2)
PROFESSIONAL EXPERIENCE
Kalamazoo Community Mental Health and SAS Sept. 2010 - Present
Human Resources Specialist (8 months of HR experience)
 New Hire Orientation – benefits section each time; quarterly complete entire orientation
 Benefits – entering new hires and changes/terminations into plans and review bills
 Benefit Open Enrollment – with assistance from HR Director
 Credentialing and reference checking on new employees
 Creating, updating and posting new employment opportunities
 Assist with RFPs for new Benefits
 Maintaining new applicant tracking and screening resumes and distributing resumes to managers
 Updating Policy and Procedure Manual when approved document are received from QMU
 Regularly work with management to improve process efficiency
Saint Mary’s Health Care Feb. 2010 – Sept. 2010
Human Resources Master’s Level Intern (Over 8 months of HR experience)
 Recruited and organized new applicants in human resources database
 Scheduled interviews and directed applicants to interview meetings
 Worked on various human resources projects including interviewing, recruiting, LEAN
 Sourced viable candidates through large recruitment database
 Compiled reports and developed comprehensive document detailing recruiting process
 Successfully placed great candidates in positions ranging from entry-level to management
 Able to multi-task while still being detailed and accurate in various HR tasks
MPI Research June 2008 –Sept. 2009
Research Associate
 Collected and documented data daily on an electronic data capture system in accurate and timely
manner with no gross documentation errors.
 Completed all assigned events in validated system.
 Performed all functions within protocol specified time requirements
 Took initiative to improve processes whenever possible
Position eliminated due to restructuring of the organization
Lowe’s Home Improvement May 2007 – June 2008
Team Leader / Management (Over 1 year of Management experience)
 Member of management in a Fortune 50 company
 Responsible for overall sales, customer service, merchandise maintenance and supervision of
all hourly associates in the department
 Ensured that all merchandise and operational activities take place on a consistent basis
 Provided and ensured quick, responsive, friendly customer service to maintain superior quality to
all customers and team members
American Home Fitness, Grand Rapids, MI Oct 2005 – September 2006
Fitness Consultant/Sales (Experience in high-level, competitive sales)
 Effectively communicated with customers to demonstrate and sell high-end fitness equipment
 Educated and maintained strong relationships with customers and local businesses
 Provided superior customer service to clients via phone, email, and face to face conversations
 Effectively assisted and maintained high sales performance to improve overall store growth to
achieve the company’s #1 store
Galyan’s / Dick’s Sporting Goods, Canton, OH & Grandville, MI Oct. 2000 – July 2004
Lead Sales Associate/Customer Service (Experience and longevity in high customer service skills)

3.  Skilled in working with the public using diplomacy and professionalism and excellent customer
service skills
 Effectively assisted customers through merchandising and sales techniques