2. INTERPERSONAL COMMUNICATION
….The process of understanding and
sharing meaning at least two persons.
….A process that we use to communicate
our ideas, thoughts and feelings to
another person.
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3. VARIETY OF REASONS
1.Solve problems
2.Resolve conflicts
3.Share information's
4.Improve our perceptions of ourselves
5.Fulfill such social needs as the need to belong or to
be loved.
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4. INCLUDES:
1. DYADIC COMMUNICATION
two persons are involved
2.SMALL GROUP COMMUNICATION
A group of people are involved
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5. CLASSIFICATION
1.ONE WAY COMMUNICATION
occurs when the sender transmits
Information in the form of direction, without any
expectations of discussion or feedback.
2. TWO WAY COMMUNICATION
uses communication to negotiate with
the public, resolve conflict, and promote
mutual understanding and respect between
the organization and its public(s).
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6. GUIDELINES FOR EFFECTIVE
COMMUNICATION
Prepare by asking yourself
1.Why I am to do or say this?
2.Am I confusing my personal feelings with my
objectivity?
3.Would I like to be treated this way?
4.Would I want everyone to be treated this way?
5.If this were to become public, would I be with
my actions?
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7. Listen effectively
…………..Avoid jumping to conclusions,
premature judgments, agreements, comparison,
or criticisms
…………..Ask permission if you wish to speak to
others
…………..Emphasize facts
…………..Be consistent
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8. Be respectful
…………Don’t embarrass others, specially in
public
…………Don’t misdirect your anger
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