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© 2014 IBM Corporation
Re7HINK Performance Management (PM)
IBM´s New PM Innovation -Drive Business Value with the Nexus of Forces
IBM Concert on Cloud V 3.0
Friedel Jonker, IBM SW Client Leader
May 2014
Primer on Project ConcertPrimer on Project Concert
1.1. What is Project ConcertWhat is Project Concert
2.2. Why do we need Concert?Why do we need Concert?
3.3. What is the Future of ConcertWhat is the Future of Concert
after Q4 2013?after Q4 2013?
3
The way we work today
PM champs and their business manager community have always
concerned themselves with purposeful coordination…today they
suffer under process silos, limited collaboration, and task overload
4
Nexus of Forces and the Next Level of PM Engagement
PLATFORMS (10s)
Report Analyze Model Plan Collaborate
PredictScore Simulate Forecast Visualize PLATFORMS (10s)
CloudBig Data &
Analytics
Collaboration
Mobile
The nexus of forces describes the convergence and mutual
reinforcement of four interdependent trends: social interaction,
mobility, cloud, and information. The forces combine to empower
individuals as they interact with each other and their information
through well-designed ubiquitous technology.
Collaboration
Mobile Big Data &
Analytics
Collaboration
Mobile CloudData &
Analytics
Collaboration
Mobile
5
Concert | Market Opportunity
Confluences of forces offer transformational opportunity
Transformational Forces IBM Capabilities
Smarter
Business
Needs
IBM Concert Transforms the way you work in
performance management processes anytime, anywhere
Guided Business
Processes
Personalized task list highlight priorities,
and walk users through processes step
by step to highlight important time
sensitive tasks, and improve efficiency
Focus on Collaboration
Act upon insights by easily collaborating
and sharing data analysis with anyone,
anywhere to build consensus around
business decisions
Cloud deployable, Mobile
Enabled
Activity streams alert you to changes as
well as collaborative insights as they
occur across the enterprise. Prioritized
tasks can be acted upon sooner
6
© 2013 IBM Corporation Confidential. Do not distribute.
Concert Home screen
Confidential.
This is what they will see when using IBM ConcertThis is what they will see when using IBM Concert
Commentary:
Visible,
drillable,
contextually
relevant
dialog on the
selected task.
Key Metrics
(Financial,
operational,
workflow)
visible and
drillable from
the top
screen.
Process Lists: Checklists for casual users
making it easy to navigate and complete
system tasks.
This is what they will see when using Project Concert
Task list
allows for
step by step
procedures
Once a task is selected, user can toggle
from activities to collaboration to Metric
Dashboards.
Contextually
relevant
help/tips
TM1 Websheet
in the middle
surrounded by
Concert
Information delivered wherever you are
The activity stream
screen shows all
activity for each task
Selectable
Reports or
documents
User definable
key metrics
Collaboration
allows mobile
employees to
track and
participate in
ongoing dialog
Why do we need ProjectWhy do we need Project
Concert?Concert?
1.1. Changing Work EnvironmentChanging Work Environment
Mobile EmployeesMobile Employees
Data OverloadData Overload
Adapting to theAdapting to the ‘‘TwitterTwitter’’ generationgeneration
2.2. Competition has evolvedCompetition has evolved
3.3. The Cloud is Upon usThe Cloud is Upon us
4.4. To deliver PrescriptiveTo deliver Prescriptive
Applications and SolutionsApplications and Solutions
5.5. To unify the user experienceTo unify the user experience
across PM applicationsacross PM applications
14
Changing Work Environment – Mobile Employees
Supporting a distributed workforce
Locations
Time zones
Work from home
An increasingly mobile and distributed
workforce demands improved
collaboration
• 27% of workers spend at least 2 days
a week away from their primary
office location
• over half of information workers use
three or more devices for work
according to the
(Q2 2013 Forrester Forrsights
Workforce Survey)
15
Information Overload
Today employees send and
receive an estimated 110
emails a day, according to the
Radicati Group. That's
expected to increase to 125 by
2015.
-Information Week June 18th
2013
16
Adapting to ‘millenial’ employees and The ‘Twitter’
generation
‘When tightly integrated into business
software of all kinds, social collaboration
will become an essential capability by
enabling people to resolve issues faster
and with less effort than other means of
communication.’
Rob Kugel – SVP research
Top Innovation priorities
• Analytics 74%
• Collaboration 59%
• Mobile 56%
• Cloud Computing 43%
17
The Cloud is upon us. The percentage of our customers
looking for cloud based solution is expected to increase 6 fold
by 2014!!
Rapid technology changes make obsolescence a constant risk
By 2014, IT organizations in 30% of Global 1000 companies will broker (aggregate,
integrate and customize) two or more cloud services for internal and external users,
up from 5% today
The cloud promises to deliver a range of benefits, including a shift from capital-
intensive to operational cost models, lower overall cost, greater agility and reduced
complexity. It can also be used to shift the focus of IT resources to higher-value-
added activities for the business, or to support business innovation and, potentially,
lower risks.
This is what our prospects will see in a
Project Concert enabled demo
19
IBM Concert Transforms the way you work in
performance management processes anytime, anywhere
Guided Business
Processes
Personalized task list highlight priorities,
and walk users through processes step
by step to highlight important time
sensitive tasks, and improve efficiency
Focus on Collaboration
Act upon insights by easily collaborating
and sharing data analysis with anyone,
anywhere to build consensus around
business decisions
Cloud deployable, Mobile
Enabled
Activity streams alert you to changes as
well as collaborative insights as they
occur across the enterprise. Prioritized
tasks can be acted upon sooner

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IBM Concert Transforms PM Workflows

  • 1. © 2014 IBM Corporation Re7HINK Performance Management (PM) IBM´s New PM Innovation -Drive Business Value with the Nexus of Forces IBM Concert on Cloud V 3.0 Friedel Jonker, IBM SW Client Leader May 2014
  • 2. Primer on Project ConcertPrimer on Project Concert 1.1. What is Project ConcertWhat is Project Concert 2.2. Why do we need Concert?Why do we need Concert? 3.3. What is the Future of ConcertWhat is the Future of Concert after Q4 2013?after Q4 2013?
  • 3. 3 The way we work today PM champs and their business manager community have always concerned themselves with purposeful coordination…today they suffer under process silos, limited collaboration, and task overload
  • 4. 4 Nexus of Forces and the Next Level of PM Engagement PLATFORMS (10s) Report Analyze Model Plan Collaborate PredictScore Simulate Forecast Visualize PLATFORMS (10s) CloudBig Data & Analytics Collaboration Mobile The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology. Collaboration Mobile Big Data & Analytics Collaboration Mobile CloudData & Analytics Collaboration Mobile
  • 5. 5 Concert | Market Opportunity Confluences of forces offer transformational opportunity Transformational Forces IBM Capabilities Smarter Business Needs
  • 6. IBM Concert Transforms the way you work in performance management processes anytime, anywhere Guided Business Processes Personalized task list highlight priorities, and walk users through processes step by step to highlight important time sensitive tasks, and improve efficiency Focus on Collaboration Act upon insights by easily collaborating and sharing data analysis with anyone, anywhere to build consensus around business decisions Cloud deployable, Mobile Enabled Activity streams alert you to changes as well as collaborative insights as they occur across the enterprise. Prioritized tasks can be acted upon sooner 6
  • 7. © 2013 IBM Corporation Confidential. Do not distribute. Concert Home screen
  • 8. Confidential. This is what they will see when using IBM ConcertThis is what they will see when using IBM Concert
  • 9. Commentary: Visible, drillable, contextually relevant dialog on the selected task. Key Metrics (Financial, operational, workflow) visible and drillable from the top screen. Process Lists: Checklists for casual users making it easy to navigate and complete system tasks.
  • 10. This is what they will see when using Project Concert
  • 11. Task list allows for step by step procedures Once a task is selected, user can toggle from activities to collaboration to Metric Dashboards. Contextually relevant help/tips TM1 Websheet in the middle surrounded by Concert
  • 12. Information delivered wherever you are The activity stream screen shows all activity for each task Selectable Reports or documents User definable key metrics Collaboration allows mobile employees to track and participate in ongoing dialog
  • 13. Why do we need ProjectWhy do we need Project Concert?Concert? 1.1. Changing Work EnvironmentChanging Work Environment Mobile EmployeesMobile Employees Data OverloadData Overload Adapting to theAdapting to the ‘‘TwitterTwitter’’ generationgeneration 2.2. Competition has evolvedCompetition has evolved 3.3. The Cloud is Upon usThe Cloud is Upon us 4.4. To deliver PrescriptiveTo deliver Prescriptive Applications and SolutionsApplications and Solutions 5.5. To unify the user experienceTo unify the user experience across PM applicationsacross PM applications
  • 14. 14 Changing Work Environment – Mobile Employees Supporting a distributed workforce Locations Time zones Work from home An increasingly mobile and distributed workforce demands improved collaboration • 27% of workers spend at least 2 days a week away from their primary office location • over half of information workers use three or more devices for work according to the (Q2 2013 Forrester Forrsights Workforce Survey)
  • 15. 15 Information Overload Today employees send and receive an estimated 110 emails a day, according to the Radicati Group. That's expected to increase to 125 by 2015. -Information Week June 18th 2013
  • 16. 16 Adapting to ‘millenial’ employees and The ‘Twitter’ generation ‘When tightly integrated into business software of all kinds, social collaboration will become an essential capability by enabling people to resolve issues faster and with less effort than other means of communication.’ Rob Kugel – SVP research Top Innovation priorities • Analytics 74% • Collaboration 59% • Mobile 56% • Cloud Computing 43%
  • 17. 17 The Cloud is upon us. The percentage of our customers looking for cloud based solution is expected to increase 6 fold by 2014!! Rapid technology changes make obsolescence a constant risk By 2014, IT organizations in 30% of Global 1000 companies will broker (aggregate, integrate and customize) two or more cloud services for internal and external users, up from 5% today The cloud promises to deliver a range of benefits, including a shift from capital- intensive to operational cost models, lower overall cost, greater agility and reduced complexity. It can also be used to shift the focus of IT resources to higher-value- added activities for the business, or to support business innovation and, potentially, lower risks.
  • 18. This is what our prospects will see in a Project Concert enabled demo
  • 19. 19 IBM Concert Transforms the way you work in performance management processes anytime, anywhere Guided Business Processes Personalized task list highlight priorities, and walk users through processes step by step to highlight important time sensitive tasks, and improve efficiency Focus on Collaboration Act upon insights by easily collaborating and sharing data analysis with anyone, anywhere to build consensus around business decisions Cloud deployable, Mobile Enabled Activity streams alert you to changes as well as collaborative insights as they occur across the enterprise. Prioritized tasks can be acted upon sooner