14. Now, help a guy out…
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Answer questions, carry out research, help out
15. Twitter Tips
• Careful who you follow
– Particularly with your brand account
• Reply to people quickly
• Ignore stuff you can’t fix
• Use HootSuite
– Multiple admins
– Scheduled tweets
– Monitor brand mentions
http://www.noisylittlemonkey.com/how-to-use-hootsuite-for-business/