3/10/2018 2018 Design In Tech Report
Congrats! You're in the 5% of the most-skilled computer users.
Across 33 rich countries, only 5% of
the population has high computer-
related abilities, and only a third of
people can complete medium-
complexity tasks. What does this
simple fact tell us? You are not the
user, unless you’re designing for an
—Jakob Nielsen NNG
Source: The Distribution of Users’ Computer Skills: Worse Than You Think NNG 2018 Design In Tech Report | Inequality & Skills Gap 72 / 90
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