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Creative
       Interchange
         Process

Are you a Chicken or an Eagle?
A man found an eagle’s egg and put it in the nest
                      of a backyard hen. The eaglet hatched with the
                      brood of chicks and grew up with them.



            All his life the eagle did what the backyard chickens did,
            thinking he was a backyard chicken. He scratched the
            earth for worms and insects. He clucked and cackled.
            And he would thrash his wings and fly a few feet into
            the air.
Years passed and the eagle grew very old. One day he saw a
magnificent bird far above him in the cloudless sky. It glided in
graceful majesty among the powerful wind currents, with scarcely a
beat of its strong golden wings.

The old eagle looked up in awe. “Who’s that?” he asked.

“That’s the eagle, the king of the birds,” said his neighbor. “He
belongs to the sky. We belong to the earth - we’re chickens.”

So the eagle lived and died a chicken, for that’s what he thought he
was.
                                                          Anthony de Mello
Creative
Interchange
  Process

 The Process
Authentic
          Interacting
     Sharing with integrity your best
and encouraging others to share their best
Authentic
          Interacting
     Sharing with integrity your best
and encouraging others to share their best




                                  Appreciative
                                 Understanding
                    Listening with humility to understand and
                       appreciate the best others know and
                                      value
Authentic
            Interacting
      Sharing with integrity your best
 and encouraging others to share their best




                                    Appreciative
                                   Understanding
                     Listening with humility to understand and
                        appreciate the best others know and
                                       value

             Creative
            Integrating
Building positives and wishes into “both/and”
             innovative outcomes
Authentic
                             Interacting
                    Sharing with integrity your best
               and encouraging others to share their best




Continual                                         Appreciative
Improving                                        Understanding
 Acting on our best and            Listening with humility to understand and
remaining open to learning            appreciate the best others know and
      what’s better                                  value

                              Creative
                             Integrating
              Building positives and wishes into “both/and”
                           innovative outcomes
“Teaching People what
They’ve always Known
So They can Discover
what They never Lost”
Praktische TO DO™
T
I
               RONDGAAN
J
D
M
A
K
               STILSTAAN
E
N

             OBSERVEREN

             HERKENNEN EN
O
              EVALUEREN
B
S
E
R
V               Besluit:       NEEN
E
R               Risicovol
E               gedrag ?
N

              JA

               ERKENNEN

D
I
            CRUCIALE DIALOOG
A             Communicatie             GESPREK
L                                     Waardering
O              Appreciatie
G               Imaginatie       Veiligheidsaspecten
E                                     Bedanking
R             Transformatie
E
N

                                      VERSTERKEN
OPLOSSEN   GEDRAGVERANDERING           VAN GOED
                                        GEDRAG
Cruciaal Dialoog Model

               COMMUNICATIE                          IMAGINATIE
              Feiten, waarnemingen,                 Emoties, gevoelens,
               objectieve gegevens                       spanning

                                      Engagement
                                        (ABBA)
Resultaat:                                                                  Resultaat:
                          KENWEG                   KEUZEWEG
                                         ?
    een                                                                        een
(voorlopig)              NADENKEN                  BESLISSEN               (voorlopige)
  inzicht                                                                     keuze
                                      Probleem-
                                       stelling
               Overtuigingen,                          Middelen, wegen,
            vooronderstellingen,                       aanpak, strategie
       verwachtingen, referentiekader
                 APPRECIATIE                       TRANSFORMATIE

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To do or not to do that's the question

  • 1. Creative Interchange Process Are you a Chicken or an Eagle?
  • 2. A man found an eagle’s egg and put it in the nest of a backyard hen. The eaglet hatched with the brood of chicks and grew up with them. All his life the eagle did what the backyard chickens did, thinking he was a backyard chicken. He scratched the earth for worms and insects. He clucked and cackled. And he would thrash his wings and fly a few feet into the air. Years passed and the eagle grew very old. One day he saw a magnificent bird far above him in the cloudless sky. It glided in graceful majesty among the powerful wind currents, with scarcely a beat of its strong golden wings. The old eagle looked up in awe. “Who’s that?” he asked. “That’s the eagle, the king of the birds,” said his neighbor. “He belongs to the sky. We belong to the earth - we’re chickens.” So the eagle lived and died a chicken, for that’s what he thought he was. Anthony de Mello
  • 4. Authentic Interacting Sharing with integrity your best and encouraging others to share their best
  • 5. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Appreciative Understanding Listening with humility to understand and appreciate the best others know and value
  • 6. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Appreciative Understanding Listening with humility to understand and appreciate the best others know and value Creative Integrating Building positives and wishes into “both/and” innovative outcomes
  • 7. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Continual Appreciative Improving Understanding Acting on our best and Listening with humility to understand and remaining open to learning appreciate the best others know and what’s better value Creative Integrating Building positives and wishes into “both/and” innovative outcomes
  • 8. “Teaching People what They’ve always Known So They can Discover what They never Lost”
  • 9. Praktische TO DO™ T I RONDGAAN J D M A K STILSTAAN E N OBSERVEREN HERKENNEN EN O EVALUEREN B S E R V Besluit: NEEN E R Risicovol E gedrag ? N JA ERKENNEN D I CRUCIALE DIALOOG A Communicatie GESPREK L Waardering O Appreciatie G Imaginatie Veiligheidsaspecten E Bedanking R Transformatie E N VERSTERKEN OPLOSSEN GEDRAGVERANDERING VAN GOED GEDRAG
  • 10. Cruciaal Dialoog Model COMMUNICATIE IMAGINATIE Feiten, waarnemingen, Emoties, gevoelens, objectieve gegevens spanning Engagement (ABBA) Resultaat: Resultaat: KENWEG KEUZEWEG ? een een (voorlopig) NADENKEN BESLISSEN (voorlopige) inzicht keuze Probleem- stelling Overtuigingen, Middelen, wegen, vooronderstellingen, aanpak, strategie verwachtingen, referentiekader APPRECIATIE TRANSFORMATIE