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Contemporary theories

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Contemporary theories

  1. 1. Engr Marvin Darius M. Lagasca Professor: Jo B. Bitonio ME 215 Management of Change & Transition
  2. 2. SYSTEMS THEORY (from Bertanlaffy’s General Systems Theory) <ul><li>This theory recognizes organizations as: </li></ul><ul><li>A complex, integrated system of inter-related variables. </li></ul><ul><li>A whole, examining all relevant organizational variables simultaneously. </li></ul>
  3. 3. CONTINGENCY APPROACH <ul><li>Different and changing situations require managers to use different approaches and techniques. Because organizations are different, they face different circumstances (contingencies) and, thus may require different ways of managing. </li></ul>
  4. 4. TOTAL QUALITY MANANGEMENT <ul><li>Total Quality Management (TQM) is an organization- wide strategy that focuses on achieving or exceeding customer expectations. </li></ul><ul><li>An organizational cultural commitment to satisfy customers through the use of an integrated system of tools, techniques and training. </li></ul>
  5. 5. BPR <ul><li>BPR stands for Business Process Reengineering </li></ul><ul><li>Reengineering is the fundamental rethinking and redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. </li></ul><ul><li>(Hammer & Champy, 1993) </li></ul>

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