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How to Face Interviews
The Handshake



•   Keep your right hand free
•   Meet the other person’s hand “web to web”
•   Keep hand in a vertical position
•   Shake from the elbow, not the wrist
•   Two to three smooth pumps
Topics

•   Purpose of the Interview
•   Preparing for the Interview
•   Typical Structure of the Interview
•   Typical Questions
•   After the Interview
Purpose of the Interview
The Candidate
  – Clarify responsibilities of the position
  – Determine if you can/will do the job
  – Determine “fit”
Prepare yourself
•   How long will the interview last?
•   How many candidates will be there?
•   Probable Questions?
•   Is there anything I should bring with me?
Know the Employer
•   Product or Service
•   Sales/Assets
•   Competition
•   History
•   Field Offices
•   Industry Trends
•   Chain of Command
•   Size
Resources for Researching
      the Employer

 -Annual reports of the Co.
– Website of the CO.
– Different Business Directory
– Internet,
-Trade publications & journals
Know Yourself

•   Why do you want to work for the firm?
•   What can you do for the company?
•   Your accomplishments/experience
•   Your strengths/weaknesses
•   Your initiative, goals and attitudes
•   Your responses should be unique and
    specific
What to Bring to the Interview
• Portfolio
• Copies of your resume   • Comb or brush
• List of Professional    • Breath mints
  References
• College transcripts
• Application
• Two quality pens
• Notepad
Dress for Success

Women
                              Men
  – Salwar suit-Neatly
                                – Two-piece suit
    pressed.
                                – Solid colors suits and light
  – Keep accessories and          color shirts.
    makeup simple               – Tie pattern should be simple
  – Pantsuits are more          – Wear polished shoes with
    acceptable now but            dark socks long enough so no
                                  skin shows when you are
    save them for after you       seated
    obtain the job
Ten Tips
• Arrive on time              • Smile, nod, give
• Introduce yourself in a       nonverbal feedback
  courteous manner            • Ask about the next step
• Read company                  in the process
  literature while you wait   • Thank the interviewer
• Use body language to        • Obtain a business card
  show interest               • Write a thank-you letter
• Listen                        to anyone you have
                                spoken to
Typical Structure of an Interview
• Small talk
• “Tell me about yourself!”
• Discussion of your background and how it
  relates to the position
• Your opportunity to ask questions
• Conclusion
Five Tough Interview Questions
• The tell-all question: “Tell me about
  yourself.”
• The surprise question: “What’s your
  passion?”
• Strengths and weaknesses questions
• Questions about the future: “What are
  your long-term goals?”
• Scenario questions: “What if…?”
Questions to Ask in an Interview
• What will my duties entail?
• What kind of work can I expect to be doing? Can
  you describe a typical day?
• Where does this job fit into the organizational
  structure of the company?
• Who would I report to? Who would I be working
  with?
• What is the size of the department I would be
  working in? What is its structure? How is it
  organized? May I see it?
More Questions to Ask
• Does the company offer any training
  opportunities?
• How would you describe the ideal candidate for
  this position? What qualities do you want in the
  person who fills this job?
• What do you feel would be the greatest challenge
  for me?
• What is the selection process/timeline from here?
• May I contact you if I have any further questions?
After the Interview
• Write a thank-you letter to anyone with
  whom you have spoken
  – Use standard business letter format
  – Thank the interviewer
  – Reference a point of conversation which was of
    mutual interest
  – Recap how your skills and qualifications fit the
    position based on your interview conversation
  – Communicate your continued interest in the
    position
Practice, Practice, Practice!
• Mock interview
• Internet
  – Ten Interview Questions
NEGOTIATING
TOPICS FOR DISCUSSION
• Understanding The Process

• The Interview

• The Offer

• The Negotiation Process
UNDERSTANDING THE PROCESS
• What It Is Not
  – saying “I want more money”


• What It Is
  – Meeting and discussing a subject
  – Mutual agreement of issues
UNDERSTANDING THE PROCESS

• When does negotiation begin
  – Telling about yourself
  – With the initial interview


  Don’t reveal your salary requirements too
  early in the negotiation process.
UNDERSTANDING THE PROCESS
• Evaluation
  – Answer these questions:

    What is the Salary range?
    What is the lowest salary that I will consider?
    What makes me worth a higher salary?
UNDERSTANDING THE PROCESS
• Where To Get Salary Information
  – National Association of Colleges and Employers
  – Career Resource Center
  – Libraries
  – Trade associations and trade publications
  – Internet
  – People working in the industry
UNDERSTANDING THE PROCESS
• Some Employer Objections To Your Request
  For More Money
  – You don’t have enough experience
  – Other employees aren’t making more
  – The budget won’t permit
  – That’s what we are paying new hires
UNDERSTANDING THE PROCESS

• Your Positive Response To An Objection To Pay
  You More
  – In response to the “other employees aren’t making
    more” statement, you might give a response such as:
   “I see. (short pause) What is the range for this position?
    What would it take to get to that higher level within
    that range?


  Remember, you are asking questions not delivering
  an ultimatum.
The Interview

• Some Ideas To Help You During The Interview
  Process As It Pertains To The Salary Issue
  – Good listening skills
  – Try not to be the first to mention money
  – If asked what salary you are looking for, say you have a
    range but that it really will depend on the total package
  – If pushed, have a range in mind
  – If asked what your current pay is, tell the truth
THE OFFER
– Give answer in 24 hours unless you are
  considering other options. Or ask for a
  window of time.
– Ask about other important fringe benefits
  before accepting the job
– Avoid telephone negotiations
THE NEGOTIATION PROCESS

• Here Are Some Examples Of How A Salary Discussion Might
  Go
  Company: “We would like to offer you a salary of
  55,000/year.”
  You: Alternative answer #1: “I’m delighted that you are
  interested in me. Based upon my experience and also
  because of a variety of expenses associated with the cost of
  living in (this city), I would like to make around 60,000. How
  do you feel about that?
THE NEGOTIATION PROCESS

Alternative answer #2: “I like the opportunity, and I know that
I could contribute, but I have several other opportunities that
are in the 60,000 range. Is there a way we could work this
out?”

Alternative answer #3: “I’ve completed a very valuable
education and anticipated 60,000 as a minimum. Is there a
way we can work that out? I love the opportunity and would
like to work here if I can get that amount. What do you
think?”
THE NEGOTIATION PROCESS

– Ask if you can get periodic reviews to let your
  future employer know that you are concerned
  with providing the highest level of service.

– Before asking for more money, mention positive
  statement that reflects your skills and why you are
  qualified for the job.
THANK YOU
                       Dr. Prafulla Ranjan

• A highly Qualified Banker with more than 20 years of Exp.
• Qualifications--PhD in Management.M.B.A.(Marketing and finance)
  M.A.(Labor and Social Welfare)B.Sc.(Physics Hon's) CAIIB.
• Experience-Started as Probationary Officer in Syndicate Bank in OCT
  1990.
• Left in 2001 as Deputy Manager. Joined ICICI BANK in 2001 as BM
  AND LEFT IN 2002.
• Joined INDUSIND BANK in 2002 as Chief Manager and left in Jan
  2011 as VP and Regional Manager UP and Uttranchal.
• Feb 2011 onwards--Dy. Director in Institute of Environment and
  Management, Lucknow

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How to face Interviews

  • 1. How to Face Interviews
  • 2. The Handshake • Keep your right hand free • Meet the other person’s hand “web to web” • Keep hand in a vertical position • Shake from the elbow, not the wrist • Two to three smooth pumps
  • 3. Topics • Purpose of the Interview • Preparing for the Interview • Typical Structure of the Interview • Typical Questions • After the Interview
  • 4. Purpose of the Interview The Candidate – Clarify responsibilities of the position – Determine if you can/will do the job – Determine “fit”
  • 5. Prepare yourself • How long will the interview last? • How many candidates will be there? • Probable Questions? • Is there anything I should bring with me?
  • 6. Know the Employer • Product or Service • Sales/Assets • Competition • History • Field Offices • Industry Trends • Chain of Command • Size
  • 7. Resources for Researching the Employer -Annual reports of the Co. – Website of the CO. – Different Business Directory – Internet, -Trade publications & journals
  • 8. Know Yourself • Why do you want to work for the firm? • What can you do for the company? • Your accomplishments/experience • Your strengths/weaknesses • Your initiative, goals and attitudes • Your responses should be unique and specific
  • 9. What to Bring to the Interview • Portfolio • Copies of your resume • Comb or brush • List of Professional • Breath mints References • College transcripts • Application • Two quality pens • Notepad
  • 10. Dress for Success Women Men – Salwar suit-Neatly – Two-piece suit pressed. – Solid colors suits and light – Keep accessories and color shirts. makeup simple – Tie pattern should be simple – Pantsuits are more – Wear polished shoes with acceptable now but dark socks long enough so no skin shows when you are save them for after you seated obtain the job
  • 11. Ten Tips • Arrive on time • Smile, nod, give • Introduce yourself in a nonverbal feedback courteous manner • Ask about the next step • Read company in the process literature while you wait • Thank the interviewer • Use body language to • Obtain a business card show interest • Write a thank-you letter • Listen to anyone you have spoken to
  • 12. Typical Structure of an Interview • Small talk • “Tell me about yourself!” • Discussion of your background and how it relates to the position • Your opportunity to ask questions • Conclusion
  • 13. Five Tough Interview Questions • The tell-all question: “Tell me about yourself.” • The surprise question: “What’s your passion?” • Strengths and weaknesses questions • Questions about the future: “What are your long-term goals?” • Scenario questions: “What if…?”
  • 14. Questions to Ask in an Interview • What will my duties entail? • What kind of work can I expect to be doing? Can you describe a typical day? • Where does this job fit into the organizational structure of the company? • Who would I report to? Who would I be working with? • What is the size of the department I would be working in? What is its structure? How is it organized? May I see it?
  • 15. More Questions to Ask • Does the company offer any training opportunities? • How would you describe the ideal candidate for this position? What qualities do you want in the person who fills this job? • What do you feel would be the greatest challenge for me? • What is the selection process/timeline from here? • May I contact you if I have any further questions?
  • 16. After the Interview • Write a thank-you letter to anyone with whom you have spoken – Use standard business letter format – Thank the interviewer – Reference a point of conversation which was of mutual interest – Recap how your skills and qualifications fit the position based on your interview conversation – Communicate your continued interest in the position
  • 17. Practice, Practice, Practice! • Mock interview • Internet – Ten Interview Questions
  • 19. TOPICS FOR DISCUSSION • Understanding The Process • The Interview • The Offer • The Negotiation Process
  • 20. UNDERSTANDING THE PROCESS • What It Is Not – saying “I want more money” • What It Is – Meeting and discussing a subject – Mutual agreement of issues
  • 21. UNDERSTANDING THE PROCESS • When does negotiation begin – Telling about yourself – With the initial interview Don’t reveal your salary requirements too early in the negotiation process.
  • 22. UNDERSTANDING THE PROCESS • Evaluation – Answer these questions: What is the Salary range? What is the lowest salary that I will consider? What makes me worth a higher salary?
  • 23. UNDERSTANDING THE PROCESS • Where To Get Salary Information – National Association of Colleges and Employers – Career Resource Center – Libraries – Trade associations and trade publications – Internet – People working in the industry
  • 24. UNDERSTANDING THE PROCESS • Some Employer Objections To Your Request For More Money – You don’t have enough experience – Other employees aren’t making more – The budget won’t permit – That’s what we are paying new hires
  • 25. UNDERSTANDING THE PROCESS • Your Positive Response To An Objection To Pay You More – In response to the “other employees aren’t making more” statement, you might give a response such as: “I see. (short pause) What is the range for this position? What would it take to get to that higher level within that range? Remember, you are asking questions not delivering an ultimatum.
  • 26. The Interview • Some Ideas To Help You During The Interview Process As It Pertains To The Salary Issue – Good listening skills – Try not to be the first to mention money – If asked what salary you are looking for, say you have a range but that it really will depend on the total package – If pushed, have a range in mind – If asked what your current pay is, tell the truth
  • 27. THE OFFER – Give answer in 24 hours unless you are considering other options. Or ask for a window of time. – Ask about other important fringe benefits before accepting the job – Avoid telephone negotiations
  • 28. THE NEGOTIATION PROCESS • Here Are Some Examples Of How A Salary Discussion Might Go Company: “We would like to offer you a salary of 55,000/year.” You: Alternative answer #1: “I’m delighted that you are interested in me. Based upon my experience and also because of a variety of expenses associated with the cost of living in (this city), I would like to make around 60,000. How do you feel about that?
  • 29. THE NEGOTIATION PROCESS Alternative answer #2: “I like the opportunity, and I know that I could contribute, but I have several other opportunities that are in the 60,000 range. Is there a way we could work this out?” Alternative answer #3: “I’ve completed a very valuable education and anticipated 60,000 as a minimum. Is there a way we can work that out? I love the opportunity and would like to work here if I can get that amount. What do you think?”
  • 30. THE NEGOTIATION PROCESS – Ask if you can get periodic reviews to let your future employer know that you are concerned with providing the highest level of service. – Before asking for more money, mention positive statement that reflects your skills and why you are qualified for the job.
  • 31. THANK YOU Dr. Prafulla Ranjan • A highly Qualified Banker with more than 20 years of Exp. • Qualifications--PhD in Management.M.B.A.(Marketing and finance) M.A.(Labor and Social Welfare)B.Sc.(Physics Hon's) CAIIB. • Experience-Started as Probationary Officer in Syndicate Bank in OCT 1990. • Left in 2001 as Deputy Manager. Joined ICICI BANK in 2001 as BM AND LEFT IN 2002. • Joined INDUSIND BANK in 2002 as Chief Manager and left in Jan 2011 as VP and Regional Manager UP and Uttranchal. • Feb 2011 onwards--Dy. Director in Institute of Environment and Management, Lucknow