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15      things you
didn’t know about
Student Spending
    Behaviour

     Research Findings
        April 2010


     Executive Research Team:
  Marc Kornberger (Student Village)
    Ronen Aires (Student Village)
         Mike Cant (UNISA)
       Neels Bothma (UNISA)
Question Areas – Student Spend
• Money sources

• Spending & saving

• Categories of spend

• Credit

• Influencers

• Online shopping

• Mobile payment currencies

• What brands should know
•UNISA is one of the largest distance education institutions in the world with over 280
000 students and is classified as one of ten mega-universities in the world by
UNESCO
•The Department of Marketing and Retail Management within the College of Economic
and Management Sciences recognises the importance of the student and youth
markets to the future well-being of the country
•The partnership with Student Village brings together the academic and research
resources and expertise of UNISA with the leading role that Student Village plays in
the student community in South Africa
•The Department of Marketing and Retail Management is in the process of
establishing a centre of excellence which focuses on the student and youth markets.
•Additional research will be conducted on an ongoing basis in order to explore the
needs and roles of young women in SA society as well as to establish the
entrepreneurial capacity of our youth in general
•These research projects will be repeated in the future in order to gain deeper insight
into these topics and to see how they are changing from year to year (longitudinal
research)
About the Research

•   Research conducted, Feb/March
    2010

•   660 respondents across SA tertiary
    institutions

•   18-24 age group

•   Males and Female

•   80% research conducted in-the-
    field, 20% online

•   Demographic representative of SA
    population
15    Things You
Didn't Know About
Student Spending
1.
There is no such
  thing as an
   AVERAGE
   STUDENT
Male >Female             Average age 18-23




                                76% Black
                                 10% Indian
                                  9% White
                               4.5% Coloured
35% First Year of Study
   27% Second Year
    20% Third Year

                          37% Live with Family
                              29% Renting
                           24% at Campus Res
2.
 Students are
 SPENDING
more than you
    think
R2 968 p.m
      OR
  R35 616 p.a
Spending in SA
                                   Students
                                   850,000

                                                           Student Individual
   R 28.5                                                  Avg Spend per year:
   Billion p.a
                                                           R35,616
   R 1.5                                                   SA Individual
   Trillion p.a                                            Avg Spend per year:
                                                  SA       R32,340
                                              population
                                                47 Mill



                                 R 28,500,000,000
                       R 1,500,000,000,000
Ref: Bureau of Market Research
87% from
     their parents




        26%
     Part-time or
    full-time work


  11%
bursaries
Where the Money
     Goes
.

                  Where the Money Goes p.m
Food, groceries
 & eating out
   R652           Rent   Clothing &
                  R501   Footwear     Entertain   Toiletries &
                         R320         R199
                                                    Alcohol
                                                   Cosmetics
                                                   R197
                                                   R153
                                                                 Airtime
                                                                 R152
3.
   Guys are
SPENDING 15%
more than Girls
Food and Groceries
20% 
   Alcoholic beverages
121% 
    Telephone Costs
15% 
          Petrol
150% 
     Gifts for friends
                    70%
  Toiletries & Cosmetics
                    45%
      Contraception
238% 
4.
   Students from
  separate ethnic
backgrounds spend
  very differently
1. Black students spend more on food & groceries, as
     well as toiletries and cosmetics than any other group. They
     buy   47% more fashion than white students every month.
2. Indian students spend more on entertainment, gifts,
     snacking and eating out than any other group. They buy 68%
     more on Lotto tickets than black students. They also purchase
     more Bling and Jewelry than Black, Coloured and White
     students combined

3.   Coloured students spent the most on fashion than any other
     group

4. White students buy more petrol and alcohol than Black,
     Coloured and Indian students combined. They spend 6X
     more on cigarettes than black students
5.
Students who RENT
    have more
disposable income
than students living
      at home
Home (37%)        Campus Res (24%) Renting               (29%)
 R2502 pm             R2008 pm          R4275 pm
  Food, snacks         Food, snacks
                                            Rent
 and eating out       and eating out
    R498                 R563            R1185
                                           Food,
   Clothing &           Clothing &       snacks and
   Footwear             Footwear
                                         eating out
    R338                 R319             R962
                                         Clothing &
   Entertain                Rent         Footwear
    R238                  R275            R303
                         Toiletries &    Entertain
    Transport             Cosmetics
      R173
                         R148             R241
                                          Toiletries &
    Airtime             Entertain          Cosmetics

     R162                R112             R201
                                           Airtime
    Alcohol               Airtime
     R155                                  R161
                          R111
    Toiletries                            Alcohol
        &                Alcohol
    Cosmetics                              R148
     R155                 R101
6.
Students are serious
   convenience
     junkies
7.
The Highest Value
student purchase
       is…
72% of High Value Purchases
last year included   clothing, shoes & accessories
High Value Purchases cont.
                 in the last year


26%



           22%               18%
                                    12%
8.
    Students save
    more than the
    average South
  African Household
Source: National Treasury
Half of students do
manage to SAVE
9.
Students are a cash
    orientated
    community
23%   36%
                       42%


                             9.5%
     15%
                                            of students
2%
                             have a   credit card
Woolworths YDE
          6%     6%
Sportscene
   7%                   Edgars
    Jet                  30%
    7%

   Identity
     9%
                       Truworths
          Markham
            12%
                          23%
64% of Students Settle their own store account
         34%   get help from parents and family
10.
      Friends
recommendations
 are not the biggest
   INFLUENCER
Influencers
23%                18%




  18%
             12%
11.
  More Students
would shop online
  if they had the
     resources
Shopping online
•   A Quarter of all students have
    ever bought something online.               16%
•   Of those students that have not yet
    shopped online, 84% would be
    willing to shop online if they had the
    resources


14%
                  11%                     10%         9%
12.
Mobile payment
 currencies have
some way to go in
building student’s
       trust
Mobile currencies

 •   …
13.
Discounts=
Loyalty
What students want from you
                          Discounts
       48%


       10%               Lower prices

                          Rewards/
       9%
                       vouchers/loyalty
                         cards/prizes
      5.3%
                          Freebies

      4.9%
                       Improved quality

                        Lower interest
      4.7%
                           rates
Student’s
relationship
  to money
  A psychographic perspective
14.
  Money is a low
ranking Motivator
Does Money Motivate Students ?
43%
             30%




14%                9%
15.
  Students would
 spend their first
pay cheque on …
I will use my first paycheque to…

25%
                   45%




             9%
If I won R100,000…
15        things you didn’t know about Student
                    Spending Behaviour
1.    There is no such thing as an AVERAGE STUDENT
2.    Students are SPENDING more than you think
3.    Guys are SPENDING 15% more than Girls
4.    Students from separate ethnic backgrounds spend very differently
5.    Students who RENT have more disposable income than students living at home
6.    Students are serious convenience junkies
7.    The Highest Value student purchase is clothing, shoes and accessories
8.    Students save more than the average South African Household
9.    Students are a cash orientated community
10.   Friends recommendations are not the biggest INFLUENCER
11.   More Students would shop online if they had the resources
12.   Mobile payment currencies have some way to go in building student’s trust
13.   Discounts = Loyalty
14.   Money is a low ranking Motivator
15.   Students would rather pay off debt than splurge their first pay cheque.
Research
www.studentmarketing.co.za
Blog – www.crammed.co.za

           Find us @
              Student Village
 Marc Kornberger – marc@studentvillage.co.za
  Ronen Aires – ronen@studentvillage.co.za


                   UNISA,
    Dept of Marketing and Retail Management
      Mike Cant - cantmc@unisa.ac.za
    Neels Bothma - bothmch@unisa.ac.za

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Student Marketing: Student spending behaviour - South Africa 2010

  • 1. 15 things you didn’t know about Student Spending Behaviour Research Findings April 2010 Executive Research Team: Marc Kornberger (Student Village) Ronen Aires (Student Village) Mike Cant (UNISA) Neels Bothma (UNISA)
  • 2. Question Areas – Student Spend • Money sources • Spending & saving • Categories of spend • Credit • Influencers • Online shopping • Mobile payment currencies • What brands should know
  • 3. •UNISA is one of the largest distance education institutions in the world with over 280 000 students and is classified as one of ten mega-universities in the world by UNESCO •The Department of Marketing and Retail Management within the College of Economic and Management Sciences recognises the importance of the student and youth markets to the future well-being of the country •The partnership with Student Village brings together the academic and research resources and expertise of UNISA with the leading role that Student Village plays in the student community in South Africa •The Department of Marketing and Retail Management is in the process of establishing a centre of excellence which focuses on the student and youth markets. •Additional research will be conducted on an ongoing basis in order to explore the needs and roles of young women in SA society as well as to establish the entrepreneurial capacity of our youth in general •These research projects will be repeated in the future in order to gain deeper insight into these topics and to see how they are changing from year to year (longitudinal research)
  • 4. About the Research • Research conducted, Feb/March 2010 • 660 respondents across SA tertiary institutions • 18-24 age group • Males and Female • 80% research conducted in-the- field, 20% online • Demographic representative of SA population
  • 5. 15 Things You Didn't Know About Student Spending
  • 6. 1. There is no such thing as an AVERAGE STUDENT
  • 7. Male >Female Average age 18-23 76% Black 10% Indian 9% White 4.5% Coloured 35% First Year of Study 27% Second Year 20% Third Year 37% Live with Family 29% Renting 24% at Campus Res
  • 8. 2. Students are SPENDING more than you think
  • 9. R2 968 p.m OR R35 616 p.a
  • 10.
  • 11. Spending in SA Students 850,000 Student Individual R 28.5 Avg Spend per year: Billion p.a R35,616 R 1.5 SA Individual Trillion p.a Avg Spend per year: SA R32,340 population 47 Mill R 28,500,000,000 R 1,500,000,000,000 Ref: Bureau of Market Research
  • 12. 87% from their parents 26% Part-time or full-time work 11% bursaries
  • 14. . Where the Money Goes p.m Food, groceries & eating out R652 Rent Clothing & R501 Footwear Entertain Toiletries & R320 R199 Alcohol Cosmetics R197 R153 Airtime R152
  • 15. 3. Guys are SPENDING 15% more than Girls
  • 16. Food and Groceries 20%  Alcoholic beverages 121%  Telephone Costs 15%  Petrol 150%  Gifts for friends  70% Toiletries & Cosmetics  45% Contraception 238% 
  • 17. 4. Students from separate ethnic backgrounds spend very differently
  • 18. 1. Black students spend more on food & groceries, as well as toiletries and cosmetics than any other group. They buy 47% more fashion than white students every month. 2. Indian students spend more on entertainment, gifts, snacking and eating out than any other group. They buy 68% more on Lotto tickets than black students. They also purchase more Bling and Jewelry than Black, Coloured and White students combined 3. Coloured students spent the most on fashion than any other group 4. White students buy more petrol and alcohol than Black, Coloured and Indian students combined. They spend 6X more on cigarettes than black students
  • 19. 5. Students who RENT have more disposable income than students living at home
  • 20. Home (37%) Campus Res (24%) Renting (29%) R2502 pm R2008 pm R4275 pm Food, snacks Food, snacks Rent and eating out and eating out R498 R563 R1185 Food, Clothing & Clothing & snacks and Footwear Footwear eating out R338 R319 R962 Clothing & Entertain Rent Footwear R238 R275 R303 Toiletries & Entertain Transport Cosmetics R173 R148 R241 Toiletries & Airtime Entertain Cosmetics R162 R112 R201 Airtime Alcohol Airtime R155 R161 R111 Toiletries Alcohol & Alcohol Cosmetics R148 R155 R101
  • 21. 6. Students are serious convenience junkies
  • 22.
  • 24. 72% of High Value Purchases last year included clothing, shoes & accessories
  • 25. High Value Purchases cont. in the last year 26% 22% 18% 12%
  • 26. 8. Students save more than the average South African Household Source: National Treasury
  • 27. Half of students do manage to SAVE
  • 28. 9. Students are a cash orientated community
  • 29. 23% 36% 42% 9.5% 15% of students 2% have a credit card
  • 30. Woolworths YDE 6% 6% Sportscene 7% Edgars Jet 30% 7% Identity 9% Truworths Markham 12% 23%
  • 31. 64% of Students Settle their own store account 34% get help from parents and family
  • 32. 10. Friends recommendations are not the biggest INFLUENCER
  • 33. Influencers 23% 18% 18% 12%
  • 34. 11. More Students would shop online if they had the resources
  • 35. Shopping online • A Quarter of all students have ever bought something online. 16% • Of those students that have not yet shopped online, 84% would be willing to shop online if they had the resources 14% 11% 10% 9%
  • 36. 12. Mobile payment currencies have some way to go in building student’s trust
  • 39. What students want from you Discounts 48% 10% Lower prices Rewards/ 9% vouchers/loyalty cards/prizes 5.3% Freebies 4.9% Improved quality Lower interest 4.7% rates
  • 40. Student’s relationship to money A psychographic perspective
  • 41. 14. Money is a low ranking Motivator
  • 42. Does Money Motivate Students ? 43% 30% 14% 9%
  • 43. 15. Students would spend their first pay cheque on …
  • 44. I will use my first paycheque to… 25% 45% 9%
  • 45. If I won R100,000…
  • 46. 15 things you didn’t know about Student Spending Behaviour 1. There is no such thing as an AVERAGE STUDENT 2. Students are SPENDING more than you think 3. Guys are SPENDING 15% more than Girls 4. Students from separate ethnic backgrounds spend very differently 5. Students who RENT have more disposable income than students living at home 6. Students are serious convenience junkies 7. The Highest Value student purchase is clothing, shoes and accessories 8. Students save more than the average South African Household 9. Students are a cash orientated community 10. Friends recommendations are not the biggest INFLUENCER 11. More Students would shop online if they had the resources 12. Mobile payment currencies have some way to go in building student’s trust 13. Discounts = Loyalty 14. Money is a low ranking Motivator 15. Students would rather pay off debt than splurge their first pay cheque.
  • 47. Research www.studentmarketing.co.za Blog – www.crammed.co.za Find us @ Student Village Marc Kornberger – marc@studentvillage.co.za Ronen Aires – ronen@studentvillage.co.za UNISA, Dept of Marketing and Retail Management Mike Cant - cantmc@unisa.ac.za Neels Bothma - bothmch@unisa.ac.za