BlightStat is the City’s performance management tool for implementing Mayor Landrieu’s Blight Strategy of reducing the City’s blight count by 10,000 by 2014. Several changes to the presentation have been made to adjust focus on better quality outcomes across processes.

1. CITY OF NEW ORLEANS
BlightSTAT
Reporting Period: April, 2012
www.nola.gov/opa
Office of Performance & Accountability

2. Agenda
8:00-8:20 Announcements
8:20-8:40 Inspections
8:40-9:00 Hearings
9:00-9:20 Abatement
9:20-9:40 Code Lien Foreclosures
9:40-10:00 Reinvestment
BlightSTAT feedback form on back page of presentation
2 BlightSTAT April, 2012

3. INSPECTIONS
3 BlightSTAT April, 2012

4. A look across 2011 - 2012
Quantity of Inspections by Type Proportion of Inspections by Type
4000 100%
90%
3500
Distribution as a % of all Inspections Completed
80%
Total # of Inspections Completed per Quarter
3000
70%
2500
60%
2000 50%
40%
1500
30%
1000 Posting of Judgment Posting of Judgment
Posting of Hearing 20% Posting of Hearing
500 Reinspection Reinspection
10%
Initial Inspection Initial Inspection
0 0%
Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1
2011 2012 2011 2012
BlightSTAT April, 2012

5. Inspections by Type and Result
Type of Inspection by Month Completed Inspection Results
910 715 830 894 968 1050
1200 Violation Unoccupied, No WIP
Posting of Judgment Other
Posting of Hearing Violation WIP
Abated; Complied; Occupied
1000
Reinspection
Initial Inspection
Posting of
Judgment
204
31 179 916
207
800 64 172
131
Posting of
382 61
Hearing
214 168
166 102 1 14
15
600
146
337
Reinspection
302
298
2012
400 313
254 Apr 268 37 32
313
Initial Inspection
200 378
291
2012
254 239 258 Apr 292 416 66
184
0
Nov Dec Jan Feb Mar Apr 0 100 200 300 400
2011 2012
5
Source: Code Enforcement, Inspections Completed by BlightSTAT April, 2012
Inspector Report – Accela Systems

6. Average Time to Complete an Inspection
40.0
has decreased 40% since Q1 2011
35.0 35.2
Total
Days between schedule date and completion date
Linear (Total)
30.0
25.0
20.0 20.5 18.5 20.8
15.0
13.0
10.0
5.0
0.0
Qtr1 Qtr2 Qtr3 Qtr4 Qtr1
2011 2012
BlightSTAT April, 2012

7. Quantity & Timeliness of Inspections by Type
700 35 450 20
Initial Inspections Posting of Hearings
Average Time (# of days)
Average Time (# of days)
400 18
600 30
Total # Completed
Total # Completed
350 13.5 16
500 25 14
300
400 20 12
250
14.2 10
300 15 200
8
150
200 10 6
100 4
100 5 50 2
547 634 186 254 239 259 292 378 144 212 382 146 214 166 168 132
0 0 0 0
2011 2011 2011 2011 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012
Sep Oct Nov Dec Jan Feb Mar Apr Sep Oct Nov Dec Jan Feb Mar Apr
400 20 250 52.9 60
Re-Inspections Posting of Judgments
Average Time (# of days)
Average Time (# of days)
350 15.5 18
50
Total # Completed
Total # Completed
16 200
300
14
40
250 12 150
200 10 30
150 8 100
20
6
100
4 50
10
50 2
84 205 314 254 313 298 302 337 32 50 31 61 64 172 207 204
0 0 0 0
2011 2011 2011 2011 2012 2012 2012 2012 2011 2011 2011 2011 2012 2012 2012 2012
Sep Oct Nov Dec Jan Feb Mar Apr Sep Oct Nov Dec Jan Feb Mar Apr
BlightSTAT April, 2012

8. Unresolved Inspection Cases
Target is to complete initial inspections within 30 days of scheduled date
Incomplete Complaint Inspections Sweep Cases that require property-
in Accela owner verificatin in Accela
Jan 57
2011
19 Feb 27
Mar 132
Apr 121
May 104
Jan 23 42 total cases older than
90 days (14%)
Jun 104
2011
Jul 71
Aug 37
16%
Feb 48
Sep 28
2012
Oct 28
Nov 11 739 cases older
Mar 82 28% than 90 days may
Dec 10
not be actionable
Jan 9
Feb 15
2012
77 cases younger
Apr 120 41%
Mar 27 than 90 days are
Apr 35 actionable
0 50 100 150
0 50 100 150
739 cases older than 90 days
Source: Code Enforcement, Mystery Backlog Report may not be actionable
Jan 1, 2011 – April 30, 2012 – Accela Systems
8 BlightSTAT April, 2012

9. Cumulative Inspections
1,412 Inspections completed (includes 362 demolition inspections)
25000
Inspections Cumulative Target
Cumulative Inspections 2012 20000
20000
(including Demolition inspections)
Total Number of Inspections
15000
10000
6667
5647
5000
4235
2755
1312
0
BlightSTAT April, 2012

10. Inspections have reached all neighborhoods
in New Orleans
(Q1 2011 – Q1 2012)
24,780 Inspections completed
12,022 Unique addresses inspected
10
9,638 (80%)
Addresses receiving a Violation Unoccupied, BlightSTAT April, 2012
or a Violation No Work-In-Progress

11. HEARINGS
11 BlightSTAT April, 2012

12. Number of Hearings per month
1,200
Total Hearings
1,000
Hearings Monthly Target
Projection count
Number of Hearings per Month
800
733
667
600
581
536
518
481
427 438
400
352
324
297
266
200
-
July Aug Sept Oct Nov Dec Jan Feb March April May
Note: Projection for the Month of May actually covers May 1 – June 8,
2012, as the Hearings Bureau has stopped setting cases for Hearing
after this date while preparing for new system.
Source: Hearings Bureau, incremental Hearing Docket Reports, July 1, BlightSTAT April, 2012
2011 – April 30, 2012

13. Cumulative Hearings 2012
compared to 2012 target and 2011 actuals
3,000
2,667
2,500
2,000
Cumulative Hearings - 2012 YTD
2012 Hearings projection
Hearings Cumulative Target - 2012 YTD
1,500 1,537
Cumulative Hearings 2011 Trend
1,000
Note: Hearings projection for
May includes cases scheduled
May 1st – June 8th.
500
-
Dec Jan Feb March April May
Source: Hearings Bureau, incremental Hearing Docket
Reports, Jan 1, 2012 – June 8, 2012 BlightSTAT April, 2012

14. Current Status of Properties in Adjudication
Grouped by Quarter of Initial Inspection
(does not represent properties pending adjudication)
Complied
Complied
Reset: Work IN Progress; Conditional Guilty
Reset: Work IN Progress; Conditional Guilty
Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue
Wrong Location; Wrong Owner; State Program Delay; Owner Legal Issue
Reset: Not Reinspected - Reset: Not Reinspected
Reset: Not Reinspected - Reset: Not Reinspected
Guilty
1600 Guilty
100%
Distribution of final Outcomes (counting Unique Addresses)
1400 90% 19% 16%
29% 27%
80% 38%
1200 43%
391
Number of Unique Addresses
55% 16% 24%
70% 8%
5%
1000
63 60% 4% 15% 11%
16%
800 5% 9% 2%
194 50% 0% 1% 21%
9% 1%
10 1%
191 40% 2%
600 11% 2%
54 1%
30%
400 82 52%
14 50% 51% 48%
155 676 10 20% 41% 38%
15
36 15 32%
200 2 373 36
118 73 29 13 10%
2
23 8
16 204 30
2 1
3 3 88
70 69 24
0 0%
pre-Q3 Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1 Qtr4 Qtr1 Qtr2 Qtr3 Qtr4 Qtr1
<10/1/2010 2010 2011 2012 Pre-Q3 2010 2011 2012
2010
Source: Hearings Bureau, deduplicated/compiled Hearing
Docket Report, March 1, 2011 – April 30, 2012 BlightSTAT April, 2012

15. Rate of Resets due to “No Re-inspection”
drops to record low
300 25%
23%
250 20%
Number of “Resets No Re-inspection” cases per month
Proportion of monthly Hearings outcomes that are
20%
200
15%
Reset: No re-inspection
14% 15%
13% 13%
150 12%
10%
8%
100
5%
4% 5%
50
45 42 97 98 61 105 80 25 23 11
0 0%
July Aug Sept Oct Nov Dec Jan Feb March April
Source: Hearings Bureau, incremental Hearing Docket
Reports, July 1, 2011 – April 30, 2012 BlightSTAT April, 2012

16. Revised Hearings Backlog
Grouped by Month of Initial Inspection
2011
461 194 Worklog (New Inspection under
60 days)
Backlog (New Inspection older
Jan 143 73 than 60 days)
Stalled (Existing Case with no
action in 60 days)
Feb 139 8
2012
Mar 138
Apr 255
- 100 200 300 400 500 600 700
BlightSTAT April, 2012

17. Distribution of Adjudication Caseload
April, 2012
Source: Code Enforcement, Mystery Backlog Report Jan 1,
17 2011 – April 30, 2012 – Accela Systems BlightSTAT April, 2012

18. ABATEMENT
18 BlightSTAT April, 2012

19. Demolitions by Program
300
Demolished Units by Program (2012)
FEMA - Units
250 40 NORA - Units
SDER - Units
Number of Units
200 IDC - Units
100
150
100 69
60
106 47
50 25 46 41
29 18 12 11
0 15 17 17
January February March April
3500
Cumulative Demolitions since Oct 1, 2010 3106
FEMA - Units 2977
2728 2833
3000 NORA - Units
SDER - Units 2453
2211 2302
Number of Units
2500 IDC - Units 1958 2026
Demo Target Cumulative All 1826
2000 1652 1900
1473
1500 1189
888
1000 596
427 499
500 245
99
0
Source: Demolitions reported by Program (Contractor):
19 FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr), BlightSTAT April, 2012

20. Demolitions by Program April 2012
Source: Demolitions reported by Program (Contractor):
FEMA (SAIC), SDER (DRC), NORA (CDM), IDC (Durr),
20 BlightSTAT April, 2012

21. New Orleans FEMA Demolitions April 2012
Phase Mar Apr Properties Change Description
s FEMA program can demo after transfer with City
01 | LLT/NORA 59 60 +1 s Transferring from LLT to NORA ownership
approval
s Unsold properties can go to demolition
s Processing for Sheriff sale
02 | Sheriff Sale 19 34 +15 s Reviewing properties to determine best disposition
s Highly damaged properties may be demolished and
sold
03 | Inspection 84 56 -28 s Does not have a future hearing date set s Non-adjudicated and awaiting inspection and hearing
04 | Hearing 47 45 -2 s Has an initial or reset hearing date in the future s Awaiting judgment
s Newly adjudicated
05 | Noticing 28 21 -7 s In process of notice of judgment and intent to demolish
s Homeowner appeal period
06 | Local Historic 9 1 -8 s Adjudicated and waiting historic committee meeting s NCDC, HDLC, or City Council decision
07 | Legal Review 22 6 -16 s Adjudicated and waiting Law Department review s Ensuring proper notice of hearing, judgment, & intent
08 | Salvage 13 15 +2 s FEMA Historic Preservation determined for Salvage s Permitting and selective salvage come before ACM test
09 | ACM Test 15 7 -8 s For non-salvage properties testing precedes permitting s Awaiting testing or test results
10 | Permit 11 4 -7 s Ready to be permitted for demolition s Awaiting application, payment, or delivery of permit
s Transmitted or ready to transmit to demolition contractor
11 | Transmit 32 30 -2 s May be waiting for utilities disconnects
s Awaiting abatement (when required) and demolition
12 | Demolished 164 198 +34 s Property has passed all preliminary checks s Demolition is underway or completed
s May not reach final disposition under FEMA program s State funding programs
13 | Indefinite Hold 63 60 -3 s NCDC/HDLC Denials s Official City or State requests to place on hold
s Homeowner has brought property into compliance
14 | In Compliance 355 384 +29 s Includes properties demolished by owner
s Public nuisance and blight remediated
Change in April: 29 to Compliance 34 Demolitions / 60 Units
21 Source: Demolitions in progress report: FEMA (SAIC) BlightSTAT April, 2012

22. INAP – Year in review
450
400 388 382
Owner Complied
350
321 Cut & Cleared
300 INAP Lots Total
Number of Lots Inspected by Contractor
250 231
200
164 158
150 131
114 113
100
48
50 32 37 33 34
15 15 12
0
0
Source: INAP Interventions reported by Code
Enforcement, INAP Manager on behalf of contractor
BlightSTAT April, 2012

23. CODE LIEN FORECLOSURES
23 BlightSTAT April, 2012

24. 61 Files Accepted for Foreclosure
proceedings during period
160
Rejections: various reasons 140
14
Rejections: various reasons
120
Files Accepted 15
100
Information
73
on rejected
80 38 files no
longer being
collected
60
15
40
57 63 61
50
20
0
January February March April
24 Source: Law Department, Housing Unit BlightSTAT April, 2012

25. Upcoming Sheriff Sales (May & June)
*609 Jackson Ave (forthcoming in July)
25 Source: Law Department, Housing Unit BlightSTAT April, 2012

26. Positive Outcomes from Code Lien Foreclosure process
(Sept, 2011 – April, 2012)
26 Source: Law Department, Housing Unit BlightSTAT April, 2012

27. Proceeds from Sales
Amount of Liens Collected from Sale
Taxes Collected from Sale
$400,000
Proceeds from Sales (mix of taxes and liens)
$346,079 Amount of Liens Collected- No Sale
$350,000
Total Collected
$72,700
$300,000
$266,287
$250,000 $235,037 $235,394
$111,872 $37,428
$200,000 $136,511 $180,478
$23,581
$114,133
$41,401
$150,000 $137,247
$61,079
$105,224 $28,304
$39,553
$100,000 $87,353 $39,062
$19,898
$161,500 $62,114 $93,354 $61,378
$46,448 $26,894
$46,209 $3,605 $112,918
$50,000 $13,387 $110,773
$24,349 $87,330 $82,199 $4,530
$16,497
$12,029 $51,243 $58,504 $58,412
$3,773
$5,000 $36,422 $43,461
$29,704 $6,921
$12,027 $15,575
$0
March April May June July August September October November December January February March April
27 Source: Law Department, Housing Unit BlightSTAT April, 2012

28. REINVESTMENT
28 BlightSTAT April, 2012

29. NORA/LLT Inventory Disposition
Property Sales: April 2012 (27)
Inventory Status as of April 30, Lot Next Door, 9, Auction, 5, 19%
33%
2012 (3,114)
Request For Grant Programs, 9,
Proposals, 3, 11% 33%
Neighborhood
Based Sale, 1, 4%
Pending Sale
797 Properties Previously Sold to April 2012
26% (1,970)
Neighborhood
Based Sale,
329, 17%
Lot Next Door,
949, 48%
Request For
Proposals,
Inventory 274, 14%
2317
74%
Auction, 293,
15%
Land Swap,
46, 2% Grant Critical
Programs, 68, Strategic
3% Projects, 11,
1%
Source: NORA, April 5th 2012 BlightSTAT April, 2012

30. Transfer plan of State-owned properties
to NORA in Orleans Parish
Per Period Cumulative
Reporting Period Actual Goal Actuals Goals
February 2012 541 500 541 498
March 2012 70 500 611 1000
April 2012 701 500 1,312 1500
May 2012 - 2133 - 3633
* Property dispositions include auctions, development agreements, and
transfers to NORA.
30 Source: NORA BlightSTAT April, 2012

31. Office of Community Development
Status of housing units under contract
Total Under Units in Pre- Units Under Units Completed Units Completed
Contract Development Development 2012 2010-2011
Rental Housing Program
The Rental Housing Program provides affordable rental
housing for low-moderate income families. Funds are
provided to Not-For Profit and For-Profit Housing 477 41 403 33 1,018
Development Organizations for the acquisition,
rehabilitation, new construction and soft development
cost associated with developing affordable rental housing.
Homeownership Development Program
This program provides homeownership opportunities by
developing properties through acquisition, rehabilitation
or new construction of homes that will be sold to low-
income families. Not-for-Profit and For-Profit Housing 149 85 60 4 6
Development Organizations can apply for HOME funds to
subsidize the cost of construction, land acquisition and
down payment assistance that will produce a code
compliant home.
Owner-Occupied Rehabilitation Program
The Owner-Occupied Rehabilitation Program provides
financial assistance to low-income homeowners to enable
them to bring their residences into compliance with the 335 228 59 48 326
Federal Government’s Housing Quality Standards and the
International Residential Code adopted by the City of New
Orleans. The program is administered by Not-For-Profit
Housing Organizations and In-House OCD staff.
The information contained in the April report reflects additional units added and contracts
entered into during April and correction to errors found in the February/March numbers.
31 Source: Office of Community Development (OCD) BlightSTAT April, 2012

32. Evaluation Form
Are you a city employee or a member of the public?
On a scale 1-5, how useful was this meeting to you?
(1= least useful and 5= most useful)
What’s working?
What’s not working?
32 BlightSTAT April, 2012