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Respect and Care | www.rescare.com 1Copyrighted Proprietary ResCare, Inc. ERS template 1 11
VA Resource Business Services Best Practices
Targeted Recruitment Model
Respect and Care | www.rescare.com 2Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Who We Are and What We Do!
We are the Business Services Consultants at
Resource Workforce in the Metro Richmond
Virginia area. Our main job is to establish
relationships with Businesses to connect job-
seekers with not just their next J-O-B, but their
next Career.
www.ResourceVA.com
Respect and Care | www.rescare.com 3Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Targeted Recruitment Model Checklist
 1. Identify Skill Sets of Applicant Pool
 2. Find Employers who Need Skills Sets
 3. Establish Career Connect Job Clubs
 4. Plan Hiring Events
 5. Prepare Job Seekers for Hiring Events
 6. Hold Events and Make Placements
Respect and Care | www.rescare.com 4Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Begin with the End in Mind!
We Begin with the End in Mind.
Reviewing our WIB Strategic Plan:
 Industry Clusters
 Healthcare
 Advanced Manufacturing
 Transportation & Warehousing
 Professional – Technical Services
 Emerging Demands
 Customer Service
 Construction Trades
Respect and Care | www.rescare.com 5Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Employability Competency
• Basic Computer Skills
• Critical Thinking
• Reading/Writing/Math
• Teamwork
• Industry Specific
Skills
•ie. Hospitality Skills
• How to Work in a
Hotel
• Very Specific Skills
•ie. Hospitality Skills
•Guest Services, Health
& Safety, Operations.
• Open Communication
•Training Participation
• Positive Attitude
Respect and Care | www.rescare.com 6Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Employability Competency
http://www.careeronestop.org/CompetencyModel/
Respect and Care | www.rescare.com 7Copyrighted Proprietary ResCare, Inc. ERS template 1 11
We Practice What We Preach
In our Marketing Yourself: Keys to
Networking Workshop as well as in
Career Connect we teach:
 Networking is just on the Surface
 Connecting is building that
Memorable and Emotional Bound.
We take it one step further:
 Relationships take that Memorable
and Emotional Bond to build upon
Something with Someone that Lasts!
Respect and Care | www.rescare.com 8Copyrighted Proprietary ResCare, Inc. ERS template 1 11
ResCare Service Delivery Model (Y-5)
Y2
Employer World
1
Job Seeker World
3
Match
5
Retention
4
Placement
Y2
Employer World
1
Job Seeker World
3
Match
5
Retention
4
Placement
Respect and Care | www.rescare.com 9Copyrighted Proprietary ResCare, Inc. ERS template 1 11
 1. Our Business Relationships
Direct our Training Focus
 2. Employers tell us
What Skills They Need
 3. Our Job Seekers Focus
Our Business Development
 4. We Outreach to the Businesses
that are Hiring for the Skill Sets
Our Job Seekers Have
Employers World
Respect and Care | www.rescare.com 10Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Real Employers World Example
Assisted overwhelmed HR in
Screening 75 Applicants in just 2 weeks.
Respect and Care | www.rescare.com 11Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Yearly Plan Employer Focus for Job Seekers
Based On:
Regional Targeted
Industries
Job Seekers Needs
How and When
Employers Hire
100 Days of Spring,
Back to School,
Holiday and Seasonal
Respect and Care | www.rescare.com 12Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Job Seeker’s World
 1. Conduct Inventory
of Job Seekers Skills
 2. Sort Job Seekers to
Industry Clusters
 3. Develop Primary and
Secondary Goals
 4. Develop Marketing
Plans for their Specific
Goals
Respect and Care | www.rescare.com 13Copyrighted Proprietary ResCare, Inc. ERS template 1 11
The Richmond Approach
Y
1
Job Seeker World
1
Career Connect
2
Targeted
Clusters
3
Richmond
Got Talent
4
Placement
5
Retention
Respect and Care | www.rescare.com 14Copyrighted Proprietary ResCare, Inc. ERS template 1 11
An Accountability Job Club
Connect with us Wednesdays 2-4 pm!
The Career
Connect Model
Respect and Care | www.rescare.com 15Copyrighted Proprietary ResCare, Inc. ERS template 1 11
The Career Connect Model
 Structured Job
Search
 Weekly Action
Plans
 Mechanics of
Networking
 Team Approach
 Learning
Environment
 Expert Guest
Presenters
Respect and Care | www.rescare.com 16Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Weekly Career Connect –Repeatable Process
Meeting Format:
 Elevator
Speech
 “Check-In”
 Action Plans
 “Check out”
April 3, 2013
April 10, 2013 April 17, 2013 April 24, 2013
Respect and Care | www.rescare.com 17Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Weekly Career Connect –Repeatable Process
Meeting Format:
 Elevator
Speech
 “Check-In”
 Action Plans
 “Check out”
April 3, 2013
April 10, 2013 April 17, 2013 April 24, 2013
Sharing:
Job Leads
 Employer
Contacts
 Successful Job
Search Strategies
Respect and Care | www.rescare.com 18Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Weekly Career Connect –Repeatable Process
Meeting Format:
 Elevator
Speech
 “Check-In”
 Action Plans
 “Check out”
April 3, 2013
April 10, 2013 April 17, 2013 April 24, 2013
Sharing:
Job Leads
 Employer
Contacts
 Successful Job
Search Strategies
Special Activities:
Guest Employers
Webinars
Skype Groups
Mock Interviews
Respect and Care | www.rescare.com 19Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Weekly Career Connect –Repeatable Process
Meeting Format:
 Elevator
Speech
 “Check-In”
 Action Plans
 “Check out”
April 3, 2013
April 10, 2013 April 17, 2013 April 24, 2013
Sharing:
 Job Leads
 Employer
Contacts
 Successful Job
Search Strategies
Special Activities:
 Guest Employers
 Webinars
 Skype Groups
 Mock Interviews
Constant Contact:
 E-mail
 Phone
 LinkedIn
Respect and Care | www.rescare.com 20Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Career Connect Funnels to Targeted Recruitment
Career Connect Requirements
 Marketable Resume
 Job Search Log
 Attend Required Workshops
Targeted
Recruitment
Event
April 2013
Respect and Care | www.rescare.com 21Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Career Connect Funnels to Targeted Recruitment
Targeted
Recruitment
Event
April 2013
 Establish Job Seekers Primary/Secondary Goals
 Group Job Seekers into Industry Clusters
 Contact Employers to Relate to JS Industry Clusters
Respect and Care | www.rescare.com 22Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Career Connect Funnels to Targeted Recruitment
 Employers Conduct in Center Recruitment Events
 Relationships are Built with Employers & Job Seekers
 Relationships are Built with Employers & Staff
 Create Buy In for Target Recruitment Events
Targeted
Recruitment
Event
April 2013
Respect and Care | www.rescare.com 23Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Career Connect Outcomes
38 Job Seekers
11 Hires
Respect and Care | www.rescare.com 24Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent
Respect and Care | www.rescare.com 25Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent
 The Richmond’s Got
Talent Events are
different from
Traditional Job Fairs.
 Our Partners
work closely with the
Job Seekers that will
Attend the Event.
Respect and Care | www.rescare.com 26Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent
1. Marketable
Resume
2. Elevator Speech
3. Mock interview
4. Work Keys/
Career Readiness
Certificate (CRC)
Requirements
Respect and Care | www.rescare.com 27Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent
http://www.winningthetraininggame.com/
Morning Session
1. Check In
2. Motivation by
Keynote Speaker
3. Group Employers &
Job Seekers
Together
4. Play Winning The
Trainig Game
Respect and Care | www.rescare.com 28Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent
1. Lunch
2. Employer Briefings
3. Sign Up for Interviews
4. Group Job Seekers by
Experience w/Employers
5. Conduct Interviews
Afternoon Session
Respect and Care | www.rescare.com 29Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent Outcomes
200 Job Seekers
60 Interviewees
15 Hires
Respect and Care | www.rescare.com 30Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Richmond’s Got Talent…Next Phase
Richmond’s Got Talent
lead to a collaboration
with Employers,
Workforce Partners and
the Community.
 This Partnerships grew
to a major May 9th
Targeted Recruitment
Event that included:
56 Employers,
1080 Job Seekers and
20 Community Partners.
Respect and Care | www.rescare.com 31Copyrighted Proprietary ResCare, Inc. ERS template 1 11
The Richmond Approach
Y
1
Job Seeker World
1
Career Connect
2
Targeted
Clusters
3
Richmond
Got Talent
4
Placement
5
Retention
Respect and Care | www.rescare.com 32Copyrighted Proprietary ResCare, Inc. ERS template 1 11
Resource Workforce Virginia Contacts
Boyd Headley
Resource Workforce Cedar Fork
121 Cedar Fork Road
Henrico, VA 23223
(804) 467-7387
www.ResourceVA.com calvin.headley@rescare.com
Angela Toombs John Korusek
Resource Workforce Richmond Resource Workforce Whitepine
203 East Cary Street 7333 Whitepine Road
Richmond, VA 23230 Richmond, VA 23237
(804) 539-6445 (804) 467-7351
angela.toombs@rescare.com john.korusek@rescare.com

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ResCare Best Practices "Targeted Recruitment Model" Webex

  • 1. Respect and Care | www.rescare.com 1Copyrighted Proprietary ResCare, Inc. ERS template 1 11 VA Resource Business Services Best Practices Targeted Recruitment Model
  • 2. Respect and Care | www.rescare.com 2Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Who We Are and What We Do! We are the Business Services Consultants at Resource Workforce in the Metro Richmond Virginia area. Our main job is to establish relationships with Businesses to connect job- seekers with not just their next J-O-B, but their next Career. www.ResourceVA.com
  • 3. Respect and Care | www.rescare.com 3Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Targeted Recruitment Model Checklist  1. Identify Skill Sets of Applicant Pool  2. Find Employers who Need Skills Sets  3. Establish Career Connect Job Clubs  4. Plan Hiring Events  5. Prepare Job Seekers for Hiring Events  6. Hold Events and Make Placements
  • 4. Respect and Care | www.rescare.com 4Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Begin with the End in Mind! We Begin with the End in Mind. Reviewing our WIB Strategic Plan:  Industry Clusters  Healthcare  Advanced Manufacturing  Transportation & Warehousing  Professional – Technical Services  Emerging Demands  Customer Service  Construction Trades
  • 5. Respect and Care | www.rescare.com 5Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Employability Competency • Basic Computer Skills • Critical Thinking • Reading/Writing/Math • Teamwork • Industry Specific Skills •ie. Hospitality Skills • How to Work in a Hotel • Very Specific Skills •ie. Hospitality Skills •Guest Services, Health & Safety, Operations. • Open Communication •Training Participation • Positive Attitude
  • 6. Respect and Care | www.rescare.com 6Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Employability Competency http://www.careeronestop.org/CompetencyModel/
  • 7. Respect and Care | www.rescare.com 7Copyrighted Proprietary ResCare, Inc. ERS template 1 11 We Practice What We Preach In our Marketing Yourself: Keys to Networking Workshop as well as in Career Connect we teach:  Networking is just on the Surface  Connecting is building that Memorable and Emotional Bound. We take it one step further:  Relationships take that Memorable and Emotional Bond to build upon Something with Someone that Lasts!
  • 8. Respect and Care | www.rescare.com 8Copyrighted Proprietary ResCare, Inc. ERS template 1 11 ResCare Service Delivery Model (Y-5) Y2 Employer World 1 Job Seeker World 3 Match 5 Retention 4 Placement Y2 Employer World 1 Job Seeker World 3 Match 5 Retention 4 Placement
  • 9. Respect and Care | www.rescare.com 9Copyrighted Proprietary ResCare, Inc. ERS template 1 11  1. Our Business Relationships Direct our Training Focus  2. Employers tell us What Skills They Need  3. Our Job Seekers Focus Our Business Development  4. We Outreach to the Businesses that are Hiring for the Skill Sets Our Job Seekers Have Employers World
  • 10. Respect and Care | www.rescare.com 10Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Real Employers World Example Assisted overwhelmed HR in Screening 75 Applicants in just 2 weeks.
  • 11. Respect and Care | www.rescare.com 11Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Yearly Plan Employer Focus for Job Seekers Based On: Regional Targeted Industries Job Seekers Needs How and When Employers Hire 100 Days of Spring, Back to School, Holiday and Seasonal
  • 12. Respect and Care | www.rescare.com 12Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Job Seeker’s World  1. Conduct Inventory of Job Seekers Skills  2. Sort Job Seekers to Industry Clusters  3. Develop Primary and Secondary Goals  4. Develop Marketing Plans for their Specific Goals
  • 13. Respect and Care | www.rescare.com 13Copyrighted Proprietary ResCare, Inc. ERS template 1 11 The Richmond Approach Y 1 Job Seeker World 1 Career Connect 2 Targeted Clusters 3 Richmond Got Talent 4 Placement 5 Retention
  • 14. Respect and Care | www.rescare.com 14Copyrighted Proprietary ResCare, Inc. ERS template 1 11 An Accountability Job Club Connect with us Wednesdays 2-4 pm! The Career Connect Model
  • 15. Respect and Care | www.rescare.com 15Copyrighted Proprietary ResCare, Inc. ERS template 1 11 The Career Connect Model  Structured Job Search  Weekly Action Plans  Mechanics of Networking  Team Approach  Learning Environment  Expert Guest Presenters
  • 16. Respect and Care | www.rescare.com 16Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Weekly Career Connect –Repeatable Process Meeting Format:  Elevator Speech  “Check-In”  Action Plans  “Check out” April 3, 2013 April 10, 2013 April 17, 2013 April 24, 2013
  • 17. Respect and Care | www.rescare.com 17Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Weekly Career Connect –Repeatable Process Meeting Format:  Elevator Speech  “Check-In”  Action Plans  “Check out” April 3, 2013 April 10, 2013 April 17, 2013 April 24, 2013 Sharing: Job Leads  Employer Contacts  Successful Job Search Strategies
  • 18. Respect and Care | www.rescare.com 18Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Weekly Career Connect –Repeatable Process Meeting Format:  Elevator Speech  “Check-In”  Action Plans  “Check out” April 3, 2013 April 10, 2013 April 17, 2013 April 24, 2013 Sharing: Job Leads  Employer Contacts  Successful Job Search Strategies Special Activities: Guest Employers Webinars Skype Groups Mock Interviews
  • 19. Respect and Care | www.rescare.com 19Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Weekly Career Connect –Repeatable Process Meeting Format:  Elevator Speech  “Check-In”  Action Plans  “Check out” April 3, 2013 April 10, 2013 April 17, 2013 April 24, 2013 Sharing:  Job Leads  Employer Contacts  Successful Job Search Strategies Special Activities:  Guest Employers  Webinars  Skype Groups  Mock Interviews Constant Contact:  E-mail  Phone  LinkedIn
  • 20. Respect and Care | www.rescare.com 20Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Career Connect Funnels to Targeted Recruitment Career Connect Requirements  Marketable Resume  Job Search Log  Attend Required Workshops Targeted Recruitment Event April 2013
  • 21. Respect and Care | www.rescare.com 21Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Career Connect Funnels to Targeted Recruitment Targeted Recruitment Event April 2013  Establish Job Seekers Primary/Secondary Goals  Group Job Seekers into Industry Clusters  Contact Employers to Relate to JS Industry Clusters
  • 22. Respect and Care | www.rescare.com 22Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Career Connect Funnels to Targeted Recruitment  Employers Conduct in Center Recruitment Events  Relationships are Built with Employers & Job Seekers  Relationships are Built with Employers & Staff  Create Buy In for Target Recruitment Events Targeted Recruitment Event April 2013
  • 23. Respect and Care | www.rescare.com 23Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Career Connect Outcomes 38 Job Seekers 11 Hires
  • 24. Respect and Care | www.rescare.com 24Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent
  • 25. Respect and Care | www.rescare.com 25Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent  The Richmond’s Got Talent Events are different from Traditional Job Fairs.  Our Partners work closely with the Job Seekers that will Attend the Event.
  • 26. Respect and Care | www.rescare.com 26Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent 1. Marketable Resume 2. Elevator Speech 3. Mock interview 4. Work Keys/ Career Readiness Certificate (CRC) Requirements
  • 27. Respect and Care | www.rescare.com 27Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent http://www.winningthetraininggame.com/ Morning Session 1. Check In 2. Motivation by Keynote Speaker 3. Group Employers & Job Seekers Together 4. Play Winning The Trainig Game
  • 28. Respect and Care | www.rescare.com 28Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent 1. Lunch 2. Employer Briefings 3. Sign Up for Interviews 4. Group Job Seekers by Experience w/Employers 5. Conduct Interviews Afternoon Session
  • 29. Respect and Care | www.rescare.com 29Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent Outcomes 200 Job Seekers 60 Interviewees 15 Hires
  • 30. Respect and Care | www.rescare.com 30Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Richmond’s Got Talent…Next Phase Richmond’s Got Talent lead to a collaboration with Employers, Workforce Partners and the Community.  This Partnerships grew to a major May 9th Targeted Recruitment Event that included: 56 Employers, 1080 Job Seekers and 20 Community Partners.
  • 31. Respect and Care | www.rescare.com 31Copyrighted Proprietary ResCare, Inc. ERS template 1 11 The Richmond Approach Y 1 Job Seeker World 1 Career Connect 2 Targeted Clusters 3 Richmond Got Talent 4 Placement 5 Retention
  • 32. Respect and Care | www.rescare.com 32Copyrighted Proprietary ResCare, Inc. ERS template 1 11 Resource Workforce Virginia Contacts Boyd Headley Resource Workforce Cedar Fork 121 Cedar Fork Road Henrico, VA 23223 (804) 467-7387 www.ResourceVA.com calvin.headley@rescare.com Angela Toombs John Korusek Resource Workforce Richmond Resource Workforce Whitepine 203 East Cary Street 7333 Whitepine Road Richmond, VA 23230 Richmond, VA 23237 (804) 539-6445 (804) 467-7351 angela.toombs@rescare.com john.korusek@rescare.com

Editor's Notes

  1. We are the Business Services Consultants at Resource Workforce in the Metro Richmond Virginia area. Our main job is to establish relationships with Businesses to connect job-seekers with not just their next J-O-B, but their next Career. From Chesterfield to Richmond to Henrico, Resource is the Capital Region’s Resource Workforce. We work to supply the community’s businesses and job seekers with the skills and knowledge necessary to fuel economic growth for themselves and Virginia.
  2. We look at this Y-5 in this way. The Employer World is totally connected to the Job Seeker World but as Business Services Consultants we view this model as circular. The Retention will come when we focus on the end result. We do this by viewing our Job Seekers in Clusters based on their Career Goals. Then we can contact Employers based on the model. Conduct inventory of job seekers skills Sort job seekers to industry clusters We strive to find our clients their next job / career that will make them happy. Happy=Retention
  3. Business drives Training-Job Seekers drive Business development
  4. Hilton Recruitment-HR overwhelmed, assisted company, screened 75 applicants
  5. Look at what they really care about Identify what they really want to do
  6. Like weightwatchers or AA
  7. Like weightwatchers or AA
  8. Like weightwatchers or AA
  9. Like weightwatchers or AA
  10. Required workshops: Resume, Interviewing, Networking, Social Media (LInkedIn)
  11. By having employers to come out the center on a monthly basis, we build relationships to do ie., resume roundtable, Mt. Gilead Partnership, Richmond's Got Talent. We use Career Connect as a focal or funnel to everything elseWe group our job seekers in industry clusters ‘ IT’, Healthcare, Accounting part of the 5 Targeted Industries set by our Workforce Investment Board We then get employers to come to the center for Meet & Greet and Job Fairs based on those clusters ie., New Horizons (‘IT’ Training Providers), Care Advantage (Healthcare), Accountemps (Professional, Technical, Scientific)
  12. Each job seeker for the event has been pre-screened and prepared for the event with such tools as resumes, mock interview participation and completion of the Career Readiness Certificate (CRC), which is an assessment-based credential that measures key workplace skills.
  13. There is a morning session in which the candidates will participate in a unique training activity (“Winning the Training Game”, True Colors, etc) with our employers. Employers have the opportunity to see the candidates in action during this session
  14. After lunch, we conducting interviews-Employers have candidates assigned based on their relevant experience and interest. We bring each candidate to them as they are ready..
  15. About 100 candidates are selected to participate overall and we usually invite 15-20 employers ((This event was for one employer-Mondial Assistance-and we doubled their typical hiring percentage from 7% to 15%) Verify RGT outcome to insert