A walkthrough on SAP Cloud Platform Mobile Services

Jitendra Kansal (@jkkansal1987)
SAP Mentor & Senior Product Specialist, UxP Product Management, SAP SE
October 17 , 2017
A Walkthrough on SAP Cloud Platform Mobile
Services

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.
Disclaimer

Introduction and Overview
Mobile Services Core Features
Walkthrough on Mobile Services Cockpit
Consumption Options
Additional Information
Agenda

Multi Channel
§ Desktop
§ Mobile
§ Voice
Styles
§ App
§ Mash-up
§ Conversational
§ AR & VR
Modern User Experiences
Continuous, ambient and multi channel UX across the digital landscape
Business
Solution
Business
Solution
Business
Solution
Business
Solution

SAP Cloud Platform
The Enterprise Capabilities You Need to Succeed in the Cloud
Runtime & Containers
Integration
Business Services
Security
Internet of Things
Collaboration
User Experience
Machine Learning
Data & Storage
Dev / Ops
Analytics
Mobile

SAP Cloud Platform, mobile service for development and operations
An open, secure, full-spectrum Mobile app solution
SAP Cloud Platform Mobile Service
B2E
B2B
B2C
Open and
Standards-
based
Secure
Native
Cross Platform
Mobile Web
Meta-Data-
Driven
Android
iOS
Windows
Offline
Notifications

SAP Mobile Platform SDK
Android
(Native)
iOS
(Native)
Windows
(Native)
Android
(Hybrid)
iOS
(Hybrid)
Windows
(Hybrid)
Mobile
Browser
SAP Cloud Platform, mobile service for development & operations
Push Notifications
Enterprise
Authentication
SupportabilityOffline Application Lifecycle
Identity Propagation ReportingSAP Content to Go
Client Resources
Management
integration services
support
Usage Reporting
Application Access
Control
Document Service
integration
Storage ServiceSample OData Service
Mobile Traffic
Management
Mobile Setting
Exchange
Push Desk MonitoringOnline
Enterprise Level
Encryption
Discovery Service Remote LoggingSAP Fiori Client Resumable Data Sync
SAP Cloud Platform SDK for iOS
iOS
(Native)
Mobile
Development
Kit
Feature Overview
Mobile Service for Development and Operations

SAP Cloud Platform mobile services supports
§ Hybrid-Cloud scenarios, where existing on-premise
systems connect to SAP Cloud Platform
§ Full-Cloud scenarios, where the whole solutions is
inside Cloud Platform
§ Multi-Cloud scenarios, where the back-end system
resides in a 3rd party cloud solution
§ Connect to on-premise systems via SAP Cloud
Platform Connector
§ Read this blog for detailed info:
https://blogs.sap.com/2017/06/12/mobile-services-
solution-architectures/
Mobile
App
Mobile
App
Mobile
App
INTERNET
ON-DEMAND
Mobile Service
for Development
&
Operations
OData Backend
e.g. HANAXS
Firewall
ON-PREMISE
Cloud
Connector
OData Service Provider
e.g. SAP Gateway or Apache Olingo
ERP CRM SCM
Overview

Securely Access On-Premise
SAP Cloud Platform Connector
§ Secure connection from cloud
to on-premise systems
Your Datacenter
Mobile Services
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel?

Securely Mobilize Data
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Authentication Mechanisms
§ Basic
§ SAML
§ X.509
§ OAuth
§ None
§ SAP Assertions
§ App-to-app SSO
§ Principal Propagation
§ Encrypted data at rest and in motion
§ Scan traffic for malware
APPCID*
Mobile Services
*”Application Connection ID”

Business Events to Push Notifications
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Push Notification Flow
1. Register with 3rd-party provider
2. Store notification token
3. Subscribe to business event
4a. Business event triggers push event
4b. Send notification via Push Desk
5. Mobile Services delegates to 3rd-party
APPCID
Mobile Services
APNS FCM
WNS MPNS
Push User

Usage Reporting
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Reports
§ Performance metrics
§ Application sessions
§ Usage by device type
§ Custom metrics
§ Custom Lumira reports
APPCID
Mobile Services

Supportability
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Monitoring and Logging
§ Log server-side events
§ Trace incoming and outgoing traffic
§ Upload device logs to the server
APPCID
Mobile Services

Offline Enablement
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Data Synchronization Flow
1. Define and download initial database
2. App uses local data
3. Synchronize via delta queries
4. Upload local changes
APPCID
Mobile Services

Application Lifecycle Management
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Hybrid app OTA updates
§ Push web content over the air
§ No app store redistribution
required
§ SDK components automatically
check for updates
§ Restrict service access by
application version
APPCID
Mobile Services
Developer

Settings Exchange and Resource Management
Your Datacenter
INTERNET
or Business Suite
Firewall
Corporate Identity
Provider
Cloud
Connector
Secure Tunnel
Resources and settings updates
§ Re-skin, change logos, and other
app resources
§ Centrally update client settings
APPCID
Mobile Services
Developer

3rd-party integration
SAP Cloud Platform Integration
§ Connect to on-premise and/or
cloud systems
SOAPMobile Services
INTERNET
Cloud Integration
JDBC
REST
SAP ODC
?

Walkthrough to Mobile Services Cockpit

SAP Cloud Platform Mobile Service for Development & Operations
Productive vs Preview Edition
https://blogs.sap.com/2017/09/08/understanding-difference-between-productive-vs-preview-edition-of-sap-cloud-platform-mobile-service-for-development-operations/

Mobile Services Consumption Options

Consumption Options
Mobile
Services
Native
Hybrid
Mobile
Development
Kit
Mobile
Card Kit
SAP Fiori
Client
Mobile
Web

Consumption Options - Native
SAP Cloud Platform SDK for iOS
§ Implementing Fiori for iOS Design Language
§ Modelling common business processes as reusable blocks
§ Provides the server-side counterparts of functional SDK
components as mobile services
§ Easily onboard new developers with modular approach and
comprehensive documentation
§ Multiple extension models
§ by configuration & metadata
§ by coding
§ Providing native libs for Android, iOS and Windows
Native

Consumption Options - Hybrid
Hybrid
§ SAP Mobile Platform SDK also provides a set
of SAP specific plugins for Apache Cordova.
§ Fits cleanly within existing Apache Cordova
development environments and processes
§ Integration with SAP Web IDE
§ via SAP Hybrid Application Toolkit
§ Supports 3rd party HTML5 UI frameworks
Device APIs
Device OS
HTML5
JavaScript
Interface
Plugins
App Update
Auth Proxy
Encrypted Storage
Remote Logging
Logon
Push
Settings
Calendar
Attachments / Printing
Application Preferences
Offline OData
Cache Manager
Barcode Scanner
End-To-End Trace
And more…

Consumption Options – Hybrid Development Toolset
Hybrid
App & Device
Management
SAP Web IDE
mobile service for development &
operations
Hybrid Application Toolkit
Build
Implement
Mobile Test Cloud(3rd
party)
Test
Run & Monitor
Discover
BUILD

Consumption Options – Mobile Development Kit
The new approach for building apps enables developers to quickly
build mobile apps with a native look and feel in a visual and
declarative way.
Key characteristics are
§ Editor, Client, Runtime – complete toolset
§ Provides app templates to accelerate app creation
§ Customizable without recompiling and re-distribution
§ Visual and declarative app development, reduced time to market
§ Leverages existing Mobile Services technologies, like offline and
push
§ Supports team development and app lifecycle management
§ Access to device feature like geolocation and the like
§ iOS support first
*Roadmap / names subject to change
SAP Web
IDE
MDK Client
Device APIs
Device OS
App Definition
Mobile Service
Mobile
Development
Kit

Consumption Options – Mobile Card Kit
Mobile Card Kit allows customers to mobilize and
publish information instantly, without the need of having
a full development cycle for mobile apps when data
needs to be mobilized
New ”SAP Content to Go” mobile app
§ Push “cards” to your personal SAP Content to Go app
§ Mobilize virtually any data into this “wallet/passbook” style
application
§ Predefined content, e.g for Fiori Elements ObjectPages
§ Cards update themselves
§ Deep navigation to dedicated application from within the card
§ Once the card is in your deck, it is offline
§ Push notification build in
§ Provides back-end facing API for easy integration of business
data
§ Support for iPhones
Mobile
Card
Kit

Use Cases – Mobile Card Kit
Auto
Cards
Can pull down
cards that have
some significance
(Last 10 visited,
Sort on location /
time, cards related
to entries in your
calendar, ect.
Serve as
Index
Quick entry point
to objects you are
likely to follow
Omni
Channel
Add content from
any channel
Personal
Briefcase
A convenient place to
store all information you
might need on the road
Quick
Reference
As fully Offline, the go to
app for quick look at
information. As the data
is live, you can also keep
track of updates
Mobile
Card
Kit

Consumption Options – SAP Fiori Client
SAP
Fiori
Client
SAP Fiori Client provides an enhanced user
experience and access to device features for
web-based applications like Fiori Launchpad
§ Freely available via various app stores
§ Works best for SAP Fiori Apps
§ Platform adds additional value
§ Secure, remote access without VPN
§ Application Passcode to lock confidential data
§ Enhanced logging, remote log level set and
remote retrieval

Consumption Options – Mobile Web
Mobile
Web
Web Application Support
§ Securely expose internal mobile web-apps to
your mobile devices – VPN free
§ Reuse of mobile services as reverse-proxy
§ Adds Authentication to non-authenticated web
pages
on-premiseon-demandinternet
Mobile
Browser
SAP Cloud Platform Connector
SAP Cloud Platform
mobile service for dev & ops
SAP Fiori
Client
Custom Fiori
Client
Mobile Web
App
Intranet Web

Learning resources:
§ Mobile Interactive Tutorial
– https://www.sap.com/germany/developer/tutorial-
navigator/mobile-interactive-tutorials.html
§ SAP Community content
– https://www.sap.com/community/topic.all-content.html
▫ SAP Cloud Platform, mobile service for development and operations
▫ SAP Cloud Platform Mobile Services
▫ Mobile Technology
▫ SAP Mobile Platform SDK
▫ SAP Cloud Platform SDK for iOS
§ openSAP course
– SAP Cloud Platform Essentials (Update Q3/2017)
- (Week 6 – Unit 5 & 6 focusing on Mobile Services)
– SAP Fiori for iOS - Build Your First Native Mobile App
§ SAP TechEd 2017
– Learn about and get hands dirty on latest & greatest of SAP
Mobile offerings
§ Official Documentation
– https://help.sap.com/viewer/p/SAP_CLOUD_PLATFORM_MOBI
LE_SERVICE_FOR_DEVELOPMENT_AND_OPERATIONS

SAP Cloud Platform Mobile Services
Cloud Foundry – Early Adopter Care

Cloud Foundry
Value proposition:
Mobile Services for dev & ops is available in
beta on CF
Continuation of open-source &
open standards based PaaS strategy
(Cloud Foundry is de-facto standard PaaS)
More flexibility in regards to
deployment models (multi-cloud) &
programming models (BYOL)
Reduced vendor lock-in
(being part of a cross-vendor project via
Cloud Foundry Foundation)
Early Adopter Care:
Mobile Services:
Initial scope is to support SAP Cloud Platform
SDK for iOS based projects (existing or new)
EAC for customers and partners
Preferred on AWS, Azure on-request
EAC already started, open seats available!
Please contact martin.grasshoff@sap.com for
further information
1 1
1) BETA , 2) planned innovations / future direction

Thank you.
Contact information:
Jitendra Kansal
@jkkansal1987
Senior Product Specialist
Product Management, UxP Mobile Platform
Jitendra.kansal@sap.com

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components
of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated
companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are
set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release
any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,
and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The
information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,
and they should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)
in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.
See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
© 2017 SAP SE or an SAP affiliate company. All rights reserved.

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