JISHAD K.P
Kunnummal House
Kunnummal Road
P.O. Nadakkavu
Calicut
Ph : +91 9567405257 : jishadkpnew@gmail.com
Career Objective
Intend to build an excellent career with one of the leading and reputed organizations and
with committed and dedicated team which will help to develop my potentials.
Profile Summary
 Substantial experience and outstanding skills in customer service with four years of
experience in the areas of Sales, Marketing, Customer Relationship in & Business
Development in Financial & Retail Sectors
 Accustomed to working in fast-paced environments with the ability to think quickly and
successfully handle difficult clients.
 Excellent interpersonal skills, ability to work well with others, in both supervisory and
support staff roles.
 Team leading capabilities & managed & motivated a team of five subordinates to provide
quality service to the customer
Core Competencies
 Sales and Business Development
 Formulating business plans for overall development and accomplishment of top and
bottom line profitability.
 Developing new clients and securing profitable business.
 Developing strategy, co-coordinating team members and individual performance and
managing daily activities.
 Customer Relationship
 Managing customer service and ensuring customer satisfaction by achieving service
quality norms.
 Attending customer complaints an undertaking steps for affectively resolve.
 Team Management
 Training and motivating team members to equip them to provide quality service to the
customers.
 Managing a team of 6 subordinators
 Dividing the target and assigning it to the subordinates appropriately

Organizational Experience
 Presently working as Senior Sales Executive at Mahindra Holidays & Resorts
March - 15 Till Date
 Tata-Aig GIC Ltd, (June 2014 – March 2015)
- Developing and maintaining relationship with Cooperate Partner (Axis Bank)
- Coordinating business associates and sales office
- Providing Training to staff of business associates
- Meeting and interacting with customers to close the sale
- Regular Follow Up with both the Employees and Customer to ensure Renewal
Business
 Adithya Birla Retail Ltd Feb 2013 – Jan-2014 (Store Manager)
 Citi Bank, Dubai 2010- 2012 (Sales Officer)
Strength
 Good communication skills, Presentation skills and Client servicing capabilities.
 Ability to conceive and execute new ideas.
 Ability to work with diverse work force.
Educational Qualification
 Masters in Business Administration (MBA), DCSMAT, Business School in Kerala,
affiliated to Mahatma Gandhi University
 Bachelor of Economics, Govt. Arts & Science Collage, (Calicut University)
Technical Skills
 MS office (Proficient with Word, Excel and PowerPoint),
 Gained proficiency in Management & Accounting Software like Focus, CRM.
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Personal Profile
Father’s name : Akbar K.P
Date of birth : 30.06.1984
Gender : Male
Marital status : Single
Languages : English, Malayalam & Hindi
Declaration
I hereby declare that the above finished details are true and correct to the best of my
knowledge and belief.
Place: Calicut
Date : JISHAD. K. P