1. ListeningArt Of
Leadership

2. "You learn when you listen. You earn
when you listen—not just
money, but respect.“
Harvey Mackay

3. Powerful Pause- Listening Is
Leadership
Kevin Cashman
Born on Dec. 25, 1951, United States
Bestselling author, keynote speaker
and internationally recognized CEO
and senior leadership coach.
Senior Partner, CEO and
Executive Development at
Korn/Ferry International.

4. • In 2006, Cashman joined Korn/Ferry
International, a global leadership and
talent consulting practice, as Senior
Partner, CEO and Executive
Development, when the firm acquired
Leader Source and its two flagship
programs.
• Leader Source, recognized as one
of the top three leadership
development programs globally

5. Korn/Ferry International
• Worlds largest executive search firm and
largest publicity traded search firm in the
united states .
• Headquartered in Los Angeles.
• Founded in 1969 by Lester Korn and
Richard Ferry.
• It assist organizations in
attracting, engaging, developing and
retaining
their people.

6. Gary Burnison -CEO

7. Pause
• Pause: the elusive, counterintuitive, secret
weapon for “thinking like Steve Jobs,”
capturing new ideas, clarity, and fresh
perspective.
• “The Pause Principle” is the conscious,
intentional process of stepping back,
within ourselves and outside of ourselves,
to lead forward with greater authenticity,
purpose, and contribution. Paradoxically,
pause powers performance.

8. Authentic listening
Authentic listening is not easy. We
hear the words, but rarely do we
really slow down to listen and squint
with
our
ears
to
hear
the
emotions, fears, and underlying
concerns.
Lack of authentic listening
is the reason for failure of leaders.

9. Listening Pitfalls
3 pitfalls of inadequate listening
Hyper Self-Confidence
Impatience and Boredom
Bias for Action

10. Powerful Pauses
Avoiding pitfall is part of mastering
the art of listening. There are 3
powerful pauses for effective
listening.
Balance self confidence and humility
Grow others
Innovate

11. Powerful Pause -1
Balance Self Confidence & Humility
Exceptional leader know when to be
humble, listen and learn and when to be
assertive.
Humility keeps leaders open to learning.
Confidence compels leaders to
serve, share and create value
through innovation.

12. Powerful Pause-2
Grow Others
Pausing to the needs, concerns and
aspirations of our key people is
crucial to growing talent.
Growing others requires mastery of
the art of coaching.
This need deep listening and deep
questioning.

13. Powerful Pause-3
Innovate
Leaders must be innovative.
Innovation begins with self motivation.
Leaders must be skilled innovators.
Observe, question ,listen and change.

14. Conclusion
• Practice powerful pause of listening.
• Listen to improve your leadership.
• Listening is hard work and
requires concentration.
• Effective leaders walk in others’ shoes
by listening and caring.
• Talk less and listen more.