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Palliative Care in Hospitals:
Making the Case
Nathan Goldstein, MD
Associate Professor
Hertzberg Palliative Care Institute
Brookdale Department of Geriatrics and Palliative Medicine
Mount Sinai School of Medicine
James J. Peters Veterans Affairs Medical Center
Jewish Home Lifecare
11th Annual Palliative Care Conference
November 12, 2013
What are your objectives?
• What do you hope to get out of this
session?

• Do you have specific questions / topics
that you want addressed?
Learning Objectives
After attending this presentation, the learner will
be able to better understand:
• The definition of palliative care, and how it
differs from the traditional hospice model
• Explain four reasons why palliative care is
growing as a movement in the United States
• Define how palliative care is beneficial for
patients, clinicians, and hospitals
What is Palliative Care?
• Palliative care is specialized medical care for people with
serious illnesses whose goal is to improve quality of life
for both the patient and the family.
• Palliative care is provided by a team of doctors, nurses,
and other specialists who work with a patient's other
doctors to provide an added layer of support.
• Palliative care is appropriate at any age and at any stage
in a serious illness, and can be provided together with
curative and disease directed treatments
Consumer Knowledge of
Palliative Care
Mount Sinai Palliative Care Service
•

•

Team made up of:
• 4 Attending Physicians (pool of ~12)
• 4 Nurse Practitioners (pool of 5)
• 1 RN (triage nurse)
• 3 Social Workers
• 7 Fellows
• Chaplain
• Massage Therapist(s), Yoga Therapist, Art
Therapist, Music Therapist
• 2-3 Third Year Medical Students
• 1-2 Other Rotators
3 Consult services + inpatient unit
Palliative Care in Practice
• Expert control of pain and symptoms
• Uses the crisis of the hospitalization to
facilitate communication and decisions
about goals of care with patient and family
• Coordinates care and transitions across
fragmented medical system
• Provides practical support for family and
other caregivers (+ clinicians)
Ms. M
• 45 year old woman with metastatic breast
cancer
• Admitted with worsening neurological
symptoms – found to have brain mets
• Person calling in pall care consult:
• “She knows everything that’s going on we just
want to make sure she is comfortable.”

• Whoops…
The Cure - Care Model:
The Old System
Life
Prolonging
Care

Palliative/ D
E
Hospice
A
T
Care
H

Disease Progression
A New Vision of Care
Disease Modifying Therapy
curative or restorative intent

Life
Closure

Diagnosis

Palliative Care

Death &
Bereavement
Hospice
Palliative Care
Aug 19 2010;363(8):733-42.
Palliative Care

“Modern
Medicine”

Hospice
Palliative Care Is
 Excellent, evidencebased
medical treatment
 Vigorous care of
pain and symptoms
throughout illness
 Care that patients
want at the same time
as efforts to cure or
prolong life

Palliative Care Is NOT

Not “giving up” on a
patient
Not in place of
curative or lifeprolonging care
Not the same as
hospice or end-oflife care
Why is hospital palliative
care growing so rapidly in
the United States?
Hospital-based Palliative Care:
The 4 Main Arguments
1.
2.
3.
4.

Clinical Quality
Patient and Family Preferences
Demographics
Financial
Why palliative care?
1. The Clinical Imperative
The need for better quality of care for
people with serious and complex
illnesses.
Everybody with serious illness spends at least
some time in a hospital...

• 98% of Medicare decedents spent at least
some time in a hospital in the year before death.
• 15-55% of decedents had at least one stay in an
ICU in the 6 months before death. Average
length of stay in the ICU is 2-11 days.
Dartmouth Atlas of Health Care 1999 & 2006
Symptom Burden of Patients
Hospitalized With Serious Illness at 5
U.S. Academic Medical Centers
% of 5176 patients reporting moderate to severe
pain between days 8-12 of admission
Colon Cancer
Liver Failure
Lung Cancer
COPD
CHF

60%
60%
57%
44%
43%
Desbiens & Wu. JAGS 2000;48:S183-186.
ICU and intervention costs rising
prior to death
50%

45%

44.4%

39.8%

39.3%

40%

Barnato et al HSR April 2004
Trends in inpatient treatment intensity among Medicare
beneficiaries a the end of life

38.0%

35%

1985

1999

30.3%

30%

25%

20%
17.8%

15%

10%
Dying in hospital

ICU during last admit

Intensive proc during last admit
But ICU Care Decreases
Satisfaction
• Bereaved family members (n=778) of patients who died in regions
of highest vs. lowest ICU intensity deciles surveyed re quality of eol
care.
• Highest ICU use areas: Patients more likely to die in an ICU, be
transferred in last month, and their families believe that not enough
life sustaining treatment was given.
• Higher ICU care regions associated with family reports of:
• Inadequate emotional support
• Inadequate shared decision-making
• Inadequate information on what to expect
• Lack of respect
• Lower overall satisfaction

Teno et al. JAGS 2005;53:1905-11.
Why palliative care?
2. Concordance with patient and
family wishes
What is the impact of serious illness on patients’
families?
What do persons with serious illness say they
want from our healthcare system?
What Do Patients with Serious
Illness Want?
• Pain and symptom control
• Avoid inappropriate prolongation of
the dying process
• Achieve a sense of control
• Relieve burdens on family
• Strengthen relationships with
loved ones
Singer et al. JAMA 1999;281(2):163-168.
“Difficult” Conversations
Improve Outcomes
• Multisite, longitudinal study of 332 patient-family
dyads
• 37% of patients reported having prognosis
discussion at baseline
• These patients had lower use of aggressive
treatments, better quality of life, and longer
hospice stays
• Family after-death interviews showed better
psychological coping for those with
conversations as compared to those without
Wright et al. JAMA 2008 300(14):1665-1673.
What Do Family Caregivers Want?
Study of 475 family members 1-2 years after bereavement

•
•
•
•
•
•
•
•
•
•

Loved one’s wishes honored
Inclusion in decision processes
Support/assistance at home
Practical help (transportation, medicines, equipment)
Personal care needs (bathing, feeding, toileting)
Honest information
24/7 access
To be listened to
Privacy
To be remembered and contacted after the death
Tolle et al. Oregon report card.1999 www.ohsu.edu/ethics
Family Perspectives on Quality of
Hospice as the Last Place of Care
As compared to hospital, nursing home, and home
care, hospice care at home superior for
•
•
•
•
•
•
•

Pain
Emotional support
Contact with MD
Respect
Family support
Knowing what to expect
Overall quality
Hospice rated excellent by 71% vs. <50% at all other sites
Teno et al. JAMA 2004;291:88-93.
Families Want to Talk About Prognosis
• Qualitative interviews with 179 surrogate
decision makers of ICU patients
• 93% of surrogates felt that avoiding discussions
about prognosis is an unacceptable way to
maintain hope
• Information is essential to allow family members
to prepare emotionally and logistically for the
possibility of a patient's death.
• Other themes:
• moral aversion to the idea of false hope
• physicians have an obligation to discuss prognosis
• surrogates look to physicians primarily for truth and
seek hope elsewhere
Apatira et al. Ann Intern Med. 2008;149(12):861-8
Why palliative care?
3. The demographic imperative
Hospitals need palliative care to
effectively treat the growing number
of persons with serious, advanced
and complex illnesses.
Chronically Ill, Aging Population
Is Growing
• The number of people over age 85 will double to
10 million by the year 2030.
• The 23% of Medicare patients with >4 chronic
conditions account for 68% of all Medicare
spending.
• Hospice most comprehensive insurance program
to care for these older adults with chronic disease
-- Not without its limitations
US Census Bureau, CDC, 2003.
Anderson GF. NEJM 2005;353:305
CBO High Cost Medicare Beneficiaries May 2005.
Medicare Hospice Benefit
• Prognosis of 6 months or less if disease
follows its usual course
• Willingness to forego regular Medicare
services focused on life-prolongation or cure
for primary illness
• Does NOT mean patient has to die in 6
months or else you give up your license
Are we getting the message out to
patients and families about the
benefits of hospice?

NHPCO Facts and Figures, 2010
(using data from 2009)
The Reality of the Last Years of Life:
Death Is Not Predictable
Cancer

100

End-Stage Organ Failure

80

Function

90

Dementia (years)

70
60
50
40
30
20
10
0

Time
(slide adapted from Joanne Lynn, MD, Rand Health/CMS)
Why palliative care?
4. The fiscal imperative
Hospital and insurers of the future will
have to efficiently and effectively treat
serious and complex illness in order to
survive.
Healthcare Spending and Quality
U.S. leads the world in per capita spending
27th in life expectancy
37th in overall quality of healthcare system (WHO)

http://ucatlas.ucsc.edu/spend.php
How Palliative Care Reduces
Length of Stay and Cost
Palliative care:
• Clarifies goals of care with patients and
families
• Helps families to select medical treatments
and care settings that meet their goals
• Assists with decisions to leave the hospital, or
to withhold or withdraw treatments that don’t
help to meet their goals
Costs and Outcomes Associated with
Hospital Palliative Care Consultation
8-hospital study
Live Discharges
Costs
Total Per
Day

Usual
Care

Palliative
Care

Hospital Deaths
P

Usual
Care

Palliative
Care

P

$1,450

$1,171

<.001

$2,468

$1,918

<.001

Directs Per
Admission

$11,1240

$9,445

.004

$22,674

$17,765

.003

Laboratory

$1,227

$803

<.001

$2,765

$1,838

<.001

ICU

$7,096

$1,917

<.001

$15,542

$7,929

<.001

Pharmacy

$2,190

$2,001

.12

$5,625

$4,081

.04

Imaging

$890

$949

.52

$1,673

$1,540

.21

Died in ICU

X

X

X

18%

4% <.001

Adjusted results, n>20,000 patients
Morrison et al. Arch Internal Med. 2008. 168 (16).
8 Hospital Study:
Costs/day for patients who died with palliative
care vs. matched usual care patients

Usual care
PC consult day 8-9

PC consult day 4-5
PC consult day 10-11

PC consult day 6-7
PC consult day 12-13

2000

Direct Cost ($)

1750
1500
1250
1000
750
500
250
1

2

3

4

5

6

7

8

9 10 11 12 13 14 15 16 17 18 19 20 21

Day of Admission
Cost Savings – Medicaid in NY State

Cost savings/Day for Live Discharges
Morrison et al. Health Affairs 2011 30:454-63
What Does All this Mean from the
Patient Perspective?
For patients, palliative care is a key to:
•
•
•
•
•

relieve symptom distress
navigate a complex medical system
understand the plan of care
help coordinate and control care options
allow simultaneous palliation of suffering along
with continued disease treatments (no
requirement to give up life prolonging care)
• provide practical and emotional support for
exhausted family caregivers
What Does All this Mean from the
Clinician Perspective?
For clinicians, palliative care is a key tool to:

• Save time
help to handle repeated, intensive patient-family
communications, coordination of care across
settings, comprehensive discharge planning
• Provide Symptom Control
assists with controlling pain and distress for highly
symptomatic and complex patients, 24/7
-thus supporting clinician’s treatment plan
• Promote Satisfaction
increases patients’ and families’ satisfaction with the
quality of care provided by the clinician
What Does All this Mean from the
Hospital Perspective?
For hospitals, palliative care is a key tool to:
• effectively treat the growing number of people
with complex advanced illness
• provide excellent patient-centered care
• increase patient and family satisfaction
• improve staff satisfaction and retention
• meet accreditation and quality standards
• rationalize the use of scarce hospital resources
• increase bed/ICU capacity, reduce costs
Summary
• Palliative care improves quality of care for
our sickest and most vulnerable patients
and families.
• Serious illness is a universal human
experience and palliation is a universal
health professional obligation.

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Nathan Goldstein-Palliative care making the case

  • 1. Palliative Care in Hospitals: Making the Case Nathan Goldstein, MD Associate Professor Hertzberg Palliative Care Institute Brookdale Department of Geriatrics and Palliative Medicine Mount Sinai School of Medicine James J. Peters Veterans Affairs Medical Center Jewish Home Lifecare 11th Annual Palliative Care Conference November 12, 2013
  • 2. What are your objectives? • What do you hope to get out of this session? • Do you have specific questions / topics that you want addressed?
  • 3. Learning Objectives After attending this presentation, the learner will be able to better understand: • The definition of palliative care, and how it differs from the traditional hospice model • Explain four reasons why palliative care is growing as a movement in the United States • Define how palliative care is beneficial for patients, clinicians, and hospitals
  • 4. What is Palliative Care? • Palliative care is specialized medical care for people with serious illnesses whose goal is to improve quality of life for both the patient and the family. • Palliative care is provided by a team of doctors, nurses, and other specialists who work with a patient's other doctors to provide an added layer of support. • Palliative care is appropriate at any age and at any stage in a serious illness, and can be provided together with curative and disease directed treatments
  • 6. Mount Sinai Palliative Care Service • • Team made up of: • 4 Attending Physicians (pool of ~12) • 4 Nurse Practitioners (pool of 5) • 1 RN (triage nurse) • 3 Social Workers • 7 Fellows • Chaplain • Massage Therapist(s), Yoga Therapist, Art Therapist, Music Therapist • 2-3 Third Year Medical Students • 1-2 Other Rotators 3 Consult services + inpatient unit
  • 7. Palliative Care in Practice • Expert control of pain and symptoms • Uses the crisis of the hospitalization to facilitate communication and decisions about goals of care with patient and family • Coordinates care and transitions across fragmented medical system • Provides practical support for family and other caregivers (+ clinicians)
  • 8. Ms. M • 45 year old woman with metastatic breast cancer • Admitted with worsening neurological symptoms – found to have brain mets • Person calling in pall care consult: • “She knows everything that’s going on we just want to make sure she is comfortable.” • Whoops…
  • 9. The Cure - Care Model: The Old System Life Prolonging Care Palliative/ D E Hospice A T Care H Disease Progression
  • 10. A New Vision of Care Disease Modifying Therapy curative or restorative intent Life Closure Diagnosis Palliative Care Death & Bereavement Hospice
  • 14. Palliative Care Is  Excellent, evidencebased medical treatment  Vigorous care of pain and symptoms throughout illness  Care that patients want at the same time as efforts to cure or prolong life Palliative Care Is NOT Not “giving up” on a patient Not in place of curative or lifeprolonging care Not the same as hospice or end-oflife care
  • 15. Why is hospital palliative care growing so rapidly in the United States?
  • 16. Hospital-based Palliative Care: The 4 Main Arguments 1. 2. 3. 4. Clinical Quality Patient and Family Preferences Demographics Financial
  • 17. Why palliative care? 1. The Clinical Imperative The need for better quality of care for people with serious and complex illnesses.
  • 18. Everybody with serious illness spends at least some time in a hospital... • 98% of Medicare decedents spent at least some time in a hospital in the year before death. • 15-55% of decedents had at least one stay in an ICU in the 6 months before death. Average length of stay in the ICU is 2-11 days. Dartmouth Atlas of Health Care 1999 & 2006
  • 19. Symptom Burden of Patients Hospitalized With Serious Illness at 5 U.S. Academic Medical Centers % of 5176 patients reporting moderate to severe pain between days 8-12 of admission Colon Cancer Liver Failure Lung Cancer COPD CHF 60% 60% 57% 44% 43% Desbiens & Wu. JAGS 2000;48:S183-186.
  • 20. ICU and intervention costs rising prior to death 50% 45% 44.4% 39.8% 39.3% 40% Barnato et al HSR April 2004 Trends in inpatient treatment intensity among Medicare beneficiaries a the end of life 38.0% 35% 1985 1999 30.3% 30% 25% 20% 17.8% 15% 10% Dying in hospital ICU during last admit Intensive proc during last admit
  • 21. But ICU Care Decreases Satisfaction • Bereaved family members (n=778) of patients who died in regions of highest vs. lowest ICU intensity deciles surveyed re quality of eol care. • Highest ICU use areas: Patients more likely to die in an ICU, be transferred in last month, and their families believe that not enough life sustaining treatment was given. • Higher ICU care regions associated with family reports of: • Inadequate emotional support • Inadequate shared decision-making • Inadequate information on what to expect • Lack of respect • Lower overall satisfaction Teno et al. JAGS 2005;53:1905-11.
  • 22. Why palliative care? 2. Concordance with patient and family wishes What is the impact of serious illness on patients’ families? What do persons with serious illness say they want from our healthcare system?
  • 23. What Do Patients with Serious Illness Want? • Pain and symptom control • Avoid inappropriate prolongation of the dying process • Achieve a sense of control • Relieve burdens on family • Strengthen relationships with loved ones Singer et al. JAMA 1999;281(2):163-168.
  • 24. “Difficult” Conversations Improve Outcomes • Multisite, longitudinal study of 332 patient-family dyads • 37% of patients reported having prognosis discussion at baseline • These patients had lower use of aggressive treatments, better quality of life, and longer hospice stays • Family after-death interviews showed better psychological coping for those with conversations as compared to those without Wright et al. JAMA 2008 300(14):1665-1673.
  • 25. What Do Family Caregivers Want? Study of 475 family members 1-2 years after bereavement • • • • • • • • • • Loved one’s wishes honored Inclusion in decision processes Support/assistance at home Practical help (transportation, medicines, equipment) Personal care needs (bathing, feeding, toileting) Honest information 24/7 access To be listened to Privacy To be remembered and contacted after the death Tolle et al. Oregon report card.1999 www.ohsu.edu/ethics
  • 26. Family Perspectives on Quality of Hospice as the Last Place of Care As compared to hospital, nursing home, and home care, hospice care at home superior for • • • • • • • Pain Emotional support Contact with MD Respect Family support Knowing what to expect Overall quality Hospice rated excellent by 71% vs. <50% at all other sites Teno et al. JAMA 2004;291:88-93.
  • 27. Families Want to Talk About Prognosis • Qualitative interviews with 179 surrogate decision makers of ICU patients • 93% of surrogates felt that avoiding discussions about prognosis is an unacceptable way to maintain hope • Information is essential to allow family members to prepare emotionally and logistically for the possibility of a patient's death. • Other themes: • moral aversion to the idea of false hope • physicians have an obligation to discuss prognosis • surrogates look to physicians primarily for truth and seek hope elsewhere Apatira et al. Ann Intern Med. 2008;149(12):861-8
  • 28. Why palliative care? 3. The demographic imperative Hospitals need palliative care to effectively treat the growing number of persons with serious, advanced and complex illnesses.
  • 29. Chronically Ill, Aging Population Is Growing • The number of people over age 85 will double to 10 million by the year 2030. • The 23% of Medicare patients with >4 chronic conditions account for 68% of all Medicare spending. • Hospice most comprehensive insurance program to care for these older adults with chronic disease -- Not without its limitations US Census Bureau, CDC, 2003. Anderson GF. NEJM 2005;353:305 CBO High Cost Medicare Beneficiaries May 2005.
  • 30. Medicare Hospice Benefit • Prognosis of 6 months or less if disease follows its usual course • Willingness to forego regular Medicare services focused on life-prolongation or cure for primary illness • Does NOT mean patient has to die in 6 months or else you give up your license
  • 31. Are we getting the message out to patients and families about the benefits of hospice? NHPCO Facts and Figures, 2010 (using data from 2009)
  • 32. The Reality of the Last Years of Life: Death Is Not Predictable Cancer 100 End-Stage Organ Failure 80 Function 90 Dementia (years) 70 60 50 40 30 20 10 0 Time (slide adapted from Joanne Lynn, MD, Rand Health/CMS)
  • 33. Why palliative care? 4. The fiscal imperative Hospital and insurers of the future will have to efficiently and effectively treat serious and complex illness in order to survive.
  • 34. Healthcare Spending and Quality U.S. leads the world in per capita spending 27th in life expectancy 37th in overall quality of healthcare system (WHO) http://ucatlas.ucsc.edu/spend.php
  • 35. How Palliative Care Reduces Length of Stay and Cost Palliative care: • Clarifies goals of care with patients and families • Helps families to select medical treatments and care settings that meet their goals • Assists with decisions to leave the hospital, or to withhold or withdraw treatments that don’t help to meet their goals
  • 36. Costs and Outcomes Associated with Hospital Palliative Care Consultation 8-hospital study Live Discharges Costs Total Per Day Usual Care Palliative Care Hospital Deaths P Usual Care Palliative Care P $1,450 $1,171 <.001 $2,468 $1,918 <.001 Directs Per Admission $11,1240 $9,445 .004 $22,674 $17,765 .003 Laboratory $1,227 $803 <.001 $2,765 $1,838 <.001 ICU $7,096 $1,917 <.001 $15,542 $7,929 <.001 Pharmacy $2,190 $2,001 .12 $5,625 $4,081 .04 Imaging $890 $949 .52 $1,673 $1,540 .21 Died in ICU X X X 18% 4% <.001 Adjusted results, n>20,000 patients Morrison et al. Arch Internal Med. 2008. 168 (16).
  • 37. 8 Hospital Study: Costs/day for patients who died with palliative care vs. matched usual care patients Usual care PC consult day 8-9 PC consult day 4-5 PC consult day 10-11 PC consult day 6-7 PC consult day 12-13 2000 Direct Cost ($) 1750 1500 1250 1000 750 500 250 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Day of Admission
  • 38. Cost Savings – Medicaid in NY State Cost savings/Day for Live Discharges Morrison et al. Health Affairs 2011 30:454-63
  • 39. What Does All this Mean from the Patient Perspective? For patients, palliative care is a key to: • • • • • relieve symptom distress navigate a complex medical system understand the plan of care help coordinate and control care options allow simultaneous palliation of suffering along with continued disease treatments (no requirement to give up life prolonging care) • provide practical and emotional support for exhausted family caregivers
  • 40. What Does All this Mean from the Clinician Perspective? For clinicians, palliative care is a key tool to: • Save time help to handle repeated, intensive patient-family communications, coordination of care across settings, comprehensive discharge planning • Provide Symptom Control assists with controlling pain and distress for highly symptomatic and complex patients, 24/7 -thus supporting clinician’s treatment plan • Promote Satisfaction increases patients’ and families’ satisfaction with the quality of care provided by the clinician
  • 41. What Does All this Mean from the Hospital Perspective? For hospitals, palliative care is a key tool to: • effectively treat the growing number of people with complex advanced illness • provide excellent patient-centered care • increase patient and family satisfaction • improve staff satisfaction and retention • meet accreditation and quality standards • rationalize the use of scarce hospital resources • increase bed/ICU capacity, reduce costs
  • 42. Summary • Palliative care improves quality of care for our sickest and most vulnerable patients and families. • Serious illness is a universal human experience and palliation is a universal health professional obligation.