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Brand Equity
13TH AUGUST 2014
What is Brand Equity?
Brand equity is the added value endowed on products and
services, which may be reflected in the way consumers, think,
feel, and act with respect to the brand.
Brand equity
 Brand Equity is a set of assets linked to a brand’s name and symbol that
adds to the value provided by a product or service to a firm and/or that
firm’s customers
 Brand Equity is a set of liabilities linked to a brand’s name and symbol that
subtracts from the value provided by a product or service to a firm and/or
that firm’s customers
Brand equity: Key aspects
 Brand equity is a set of assets
 Management of brand equity involves investment to create and
enhance these assets
 Each brand equity asset creates value in a variety of very
different ways
 It is imperative to be sensitive to the ways in which strong
brands create value
 Brand equity creates value for customer and firm
 For assets or liabilities to underlie brand equity, they must
be linked to name/symbol of the brand
Brand Equity as a Bridge
• The quality of investment in brand building is the critical
factor, not necessarily the quantity
Brand Promise
• Marketer’s vision of what the brand must
be and do for the consumers.
Key Benefits of Brand Equity
 Improved perceptions of product performance
 Greater Loyalty
 Less vulnerability to competitive marketing
 Less vulnerability to marketing crises
 Larger Margins
 More inelastic consumer response to price increase
 Additional Brand extension opportunities
CREATING BRAND EQUITY
BUILDING A STRONG BRAND REQUIRES CAREFUL PLANNING &
GREAT DEAL OF LONG-TERM INVESTMENT. AT THE HEART OF A
SUCCESSFUL BRAND IS A GREAT PRODUCT OR SERVICE, BACKED BY
A CREATIVELY DESIGNED & EXECUTED MARKETING.
Drivers of Brand Equity
Brand Elements
Marketing Activities
Meaning Transference
Brand Knowledge
Knowledge
Thoughts
Experiences
Beliefs
Images
Feelings
Brand Elements
Elements
Slogans
Brand
names URLs
Logos
Symbols
Characters
Brand Element Choice Criteria
 Memorable
 Meaningful
 Likeability
 Transferable
 Adaptable
 Protectible
Slogans
 Like a good neighbor,
State Farm is there
 Just do it
 Nothing runs like a
Deere
 Save 15% or more in 15
minutes or less
 We try harder
 We’ll pick you up
 Nextel – Done
 Zoom Zoom
 I’m lovin’ it
 Innovation at work
 This Bud’s for you
 Always low prices
Designing Holistic Marketing Activities
Personalization
Integration
Internalization
Internal Branding
 Choose the right moment
 Link internal and external marketing
 Bring the brand alive for employees
Figure 10.4 Secondary Sources of
Brand Knowledge
Measuring Brand Equity
Brand Audits
Brand Tracking
Brand Valuation
Table 10.2 The 10 Most Valuable Brands
Brand 2006 Brand Value (Billions)
Coca-Cola $67.00
Microsoft $56.93
IBM $56.20
GE $48.91
Intel $38.32
Nokia $30.13
Toyota $27.94
Disney $27.85
McDonald’s $27.50
Mercedes-Benz $22.13
Managing Brand Equity
Brand Reinforcement
Brand Revitalization
Brand Crises
Interbrand’s Steps in Calculating Brand Equity
 Market segmentation
 Financial analysis
 Role of branding
 Brand strength
 Brand value calculation
Devising a Branding Strategy
Develop new brand
elements
Apply existing brand
elements
Use a combination of
old and new
Branding Terms
 Brand line
 Brand mix
 Brand extension
 Sub-brand
 Parent brand
 Family brand
 Line extension
 Category extension
 Branded variants
 Licensed product
 Brand dilution
 Brand portfolio
Brand Naming
Individual names
Blanket family names
Separate family names
Corporate name-
individual name combo

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Brand equity

  • 2. What is Brand Equity? Brand equity is the added value endowed on products and services, which may be reflected in the way consumers, think, feel, and act with respect to the brand.
  • 3. Brand equity  Brand Equity is a set of assets linked to a brand’s name and symbol that adds to the value provided by a product or service to a firm and/or that firm’s customers  Brand Equity is a set of liabilities linked to a brand’s name and symbol that subtracts from the value provided by a product or service to a firm and/or that firm’s customers
  • 4. Brand equity: Key aspects  Brand equity is a set of assets  Management of brand equity involves investment to create and enhance these assets  Each brand equity asset creates value in a variety of very different ways  It is imperative to be sensitive to the ways in which strong brands create value  Brand equity creates value for customer and firm  For assets or liabilities to underlie brand equity, they must be linked to name/symbol of the brand
  • 5. Brand Equity as a Bridge • The quality of investment in brand building is the critical factor, not necessarily the quantity Brand Promise • Marketer’s vision of what the brand must be and do for the consumers.
  • 6. Key Benefits of Brand Equity  Improved perceptions of product performance  Greater Loyalty  Less vulnerability to competitive marketing  Less vulnerability to marketing crises  Larger Margins  More inelastic consumer response to price increase  Additional Brand extension opportunities
  • 7. CREATING BRAND EQUITY BUILDING A STRONG BRAND REQUIRES CAREFUL PLANNING & GREAT DEAL OF LONG-TERM INVESTMENT. AT THE HEART OF A SUCCESSFUL BRAND IS A GREAT PRODUCT OR SERVICE, BACKED BY A CREATIVELY DESIGNED & EXECUTED MARKETING.
  • 8. Drivers of Brand Equity Brand Elements Marketing Activities Meaning Transference
  • 11. Brand Element Choice Criteria  Memorable  Meaningful  Likeability  Transferable  Adaptable  Protectible
  • 12. Slogans  Like a good neighbor, State Farm is there  Just do it  Nothing runs like a Deere  Save 15% or more in 15 minutes or less  We try harder  We’ll pick you up  Nextel – Done  Zoom Zoom  I’m lovin’ it  Innovation at work  This Bud’s for you  Always low prices
  • 13. Designing Holistic Marketing Activities Personalization Integration Internalization
  • 14. Internal Branding  Choose the right moment  Link internal and external marketing  Bring the brand alive for employees
  • 15. Figure 10.4 Secondary Sources of Brand Knowledge
  • 16. Measuring Brand Equity Brand Audits Brand Tracking Brand Valuation
  • 17. Table 10.2 The 10 Most Valuable Brands Brand 2006 Brand Value (Billions) Coca-Cola $67.00 Microsoft $56.93 IBM $56.20 GE $48.91 Intel $38.32 Nokia $30.13 Toyota $27.94 Disney $27.85 McDonald’s $27.50 Mercedes-Benz $22.13
  • 18. Managing Brand Equity Brand Reinforcement Brand Revitalization Brand Crises
  • 19. Interbrand’s Steps in Calculating Brand Equity  Market segmentation  Financial analysis  Role of branding  Brand strength  Brand value calculation
  • 20. Devising a Branding Strategy Develop new brand elements Apply existing brand elements Use a combination of old and new
  • 21. Branding Terms  Brand line  Brand mix  Brand extension  Sub-brand  Parent brand  Family brand  Line extension  Category extension  Branded variants  Licensed product  Brand dilution  Brand portfolio
  • 22. Brand Naming Individual names Blanket family names Separate family names Corporate name- individual name combo