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TWITTER
WORKSHOP
    @jvdschenk
  www.twitterbij.nl


                      1
TWITTER
WORKSHOP
    @jvdschenk
  www.twitterbij.nl


                      1
Cada dia es una Fiesta !
“Visionair netwerken”
Jeroen van der Schenk




                           2
Cada dia es una Fiesta !
“Visionair netwerken”
Jeroen van der Schenk




                           2
TRENDS



         3
high




low




       Edelman Trust Barometer
                                 4
high




                 Tru
                     s   t
low
  2000                       2009




         Edelman Trust Barometer
                                    4
✓   Web 1.0


✓   Web 2.0
✓   Web 3.0

✓   Web 4.0




              Social Media
                             5
People




Technology            Economics


                        Groundswell
                      * !"#"$%&'($)'&&*+#*&$,*+*"&-.$/*-.0'1&"2.3-+4$+5&6*7+8$9::;



                                                                                     6
People



  A social trend in which people use technologies to get the
things they need from each other, rather than from traditional
      institutions like corporations and/or government…



      Technology                        Economics


                                          Groundswell
                                        * !"#"$%&'($)'&&*+#*&$,*+*"&-.$/*-.0'1&"2.3-+4$+5&6*7+8$9::;



                                                                                                       6
What is ‘social media’?
               bron: socialbrite.org

                                       7
‘Any online technology or
  practice that lets u share
(content, opinions, insights,
  experiences, media) and
 have a conversation about
  the ideas we care about’




                      What is ‘social media’?
                                     bron: socialbrite.org

                                                             7
cooperation




                 personal currency ( = intangibles) create identity




              Organizing without organizations
                                                   ‘Here comes everybody’, Clay Shirky, 2008

                                                                                               8
cooperation




                 personal currency ( = intangibles) create identity




              Organizing without organizations
                                                   ‘Here comes everybody’, Clay Shirky, 2008

                                                                                               8
cooperation




               sharing

                   personal currency ( = intangibles) create identity




              Organizing without organizations
                                                     ‘Here comes everybody’, Clay Shirky, 2008

                                                                                                 8
cooperation




                           conversation

               sharing

                   personal currency ( = intangibles) create identity




              Organizing without organizations
                                                     ‘Here comes everybody’, Clay Shirky, 2008

                                                                                                 8
cooperation




                                             collaborative
                                              production
                           conversation

               sharing

                   personal currency ( = intangibles) create identity




              Organizing without organizations
                                                     ‘Here comes everybody’, Clay Shirky, 2008

                                                                                                 8
collective
cooperation



                                                                    (inter)action

                                             collaborative
                                              production
                           conversation

               sharing

                   personal currency ( = intangibles) create identity




              Organizing without organizations
                                                     ‘Here comes everybody’, Clay Shirky, 2008

                                                                                                 8
Sharing
          9
Sharing
          9
Experience sharing & conversation:
                  reviews and fora
                                 10
Experience sharing & conversation:
                  reviews and fora
                                 10
Experience sharing & conversation:
                  reviews and fora
                                 11
Experience sharing & conversation:
                  reviews and fora
                                 11
Collaborative production
                       12
Collective (inter)action

 ✓    Virtual social networks:
      “Webtribes”

  ✓    Social

  ✓    Business

  ✓    Socio-business

  ✓    Serious game



                                 13
Collective (inter)action
                       14
Collective (inter)action
                       14
Collective (inter)action
                       15
SOCIAL MEDIA
FOR BUSINESS


               16
TRANSACTION



                WEBSITE
                BOOK NOW
                ORDER NOW
                  ..........




              BACKOFFICE


              SYSTEMS 3RD
                PARTIES




                    Business and social media
                                Source : R. van den Hoff / CDEF Holding


                                                                      17
TRANSACTION                                                   INTERACTION



                WEBSITE                        SOCIAL MEDIA
                BOOK NOW




                               COMMUNICATION
                ORDER NOW




                                EVENT DRIVEN
                  ..........                        Blogs
                                                  Reviews
                                                     Tags
                                                     RSS
              BACKOFFICE
                                                    Photo
                                                    Audio
                                                    Video
              SYSTEMS 3RD                            Wiki
                PARTIES                         Social network




                    Business and social media
                                                Source : R. van den Hoff / CDEF Holding


                                                                                      17
Business and social media
                        18
Amazon.com: How social can you be?
  10%
product
  info




  90%
 social
  info




                                     19
20
Twitter?
Twitter is a free social networking
and micro-blogging service that
enables its users to send and
re a d m e s s a g e s k n o w n a s
tweets. Tweets are text-based
posts of up to 140 characters
displayed on the author's profile
page and delivered to the
author's subscribers who are
known as followers.




                                       21
140 is ... not easy


                      @ = Reply to [username].
                      RT = Retweet

                      IRL = In Real Life
                      DM = Direct Message

                      PRT = Partial Retweet

                      LMK = Let Me Know

                      BTW = By The Way

                                                 22
23
Twitter Lists




                Categorize tweeps

                Easy follow on themes
                Explore you’re online brand


                                              24
WeFollow
✓   start following ‘peers’
✓   search on tags
✓   add your twitteraccount
✓   and.... search.twitter.com




                                 25
Twitcam




          26
Twitcam
✓   Broadcast video live!




                            26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers




                            26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
Twitcam
✓   Broadcast video live!
✓   Chat with viewers
✓   Save as a video -> archive
✓   and.... search.twitter.com




                                 26
27
TweetStats...
            28
Twittercounter.com
                 29
Klout Analysis
             30
Klout
    31
The Klout Neighborhood
                     32
Twois.net
        33
Backchannels




               34
Backchannels
✓   follow events




                    34
Backchannels
✓   follow events
✓   hashtag ( #zv09 )




                        34
Backchannels
✓   follow events
✓   hashtag ( #zv09 )
✓   several tools




                        34
Backchannels
✓   follow events
✓   hashtag ( #zv09 )
✓   several tools
✓   integrated with other social
    media applications




                                   34
Backchannels
✓   follow events
✓   hashtag ( #zv09 )
✓   several tools
✓   integrated with other social
    media applications
✓   let others create ‘the buzzz’
    for your event....




                                    34
Tweetreach.com




                 35
Tweetreach.com
✓   measures the reach of
    hashtags




                            35
Tweetreach.com
✓   measures the reach of
    hashtags
✓   Who contributed?




                            35
Tweetreach.com
✓   measures the reach of
    hashtags
✓   Who contributed?
✓   Type of tweets (@, #, regular)




                                     35
Tweetreach.com
✓   measures the reach of
    hashtags
✓   Who contributed?
✓   Type of tweets (@, #, regular)
✓   How many people saw how
    many tweets?




                                     35
Tweetreach.com
             36
Geome.me
       37
TwitDiff - Who stopped following me?
                                   38
Twitter Poll
           39
Twitter & RSS
            40
GET
ORGANIZED
            41
TweetDeck
        42
43
source: commoncraft




              RSS?
                      44
Netvibes
✓   aggregate content
✓   RSS Feeds
✓   organize yourself....




                            45
RSS Reader; how does it work?
                            46
RSS Reader; how does it work?
                            46
RSS Reader; how does it work?
                            46
RSS Reader; how does it work?
                            46
RSS Reader; how does it work?
                            46
RSS Reader; how does it work?
                            46
RSS Reader; the result
                     47
Feedly.com
✓   aggregate content
✓   RSS Feeds
✓   organise yourself
✓   measure reach
✓   save for later....




                         48
Feedly.com Karma
               49
CLAIM YOUR
 EXPERTISE


             50
En nu.....?
✓   hoe wil je jezelf profileren?
✓   waar zit jouw doelgroep /
    zitten gelijkgestemden?
✓   kies, activeer & organiseer
✓   deel kennis
✓   participeer in de dialoog
✓   meet je ‘online presence’
✓   verbind je netwerken via
    www.mindz.com



                                   51
Jeroen van der Schenk
E-mail : jeroen@garageselect.nl
Mindz : jeroenvanderschenk
Twitter : @jvdschenk




                                  52

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Debuut Presentatie 19-12-2009

  • 1. TWITTER WORKSHOP @jvdschenk www.twitterbij.nl 1
  • 2. TWITTER WORKSHOP @jvdschenk www.twitterbij.nl 1
  • 3. Cada dia es una Fiesta ! “Visionair netwerken” Jeroen van der Schenk 2
  • 4. Cada dia es una Fiesta ! “Visionair netwerken” Jeroen van der Schenk 2
  • 5. TRENDS 3
  • 6. high low Edelman Trust Barometer 4
  • 7. high Tru s t low 2000 2009 Edelman Trust Barometer 4
  • 8. Web 1.0 ✓ Web 2.0 ✓ Web 3.0 ✓ Web 4.0 Social Media 5
  • 9. People Technology Economics Groundswell * !"#"$%&'($)'&&*+#*&$,*+*"&-.$/*-.0'1&"2.3-+4$+5&6*7+8$9::; 6
  • 10. People A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations and/or government… Technology Economics Groundswell * !"#"$%&'($)'&&*+#*&$,*+*"&-.$/*-.0'1&"2.3-+4$+5&6*7+8$9::; 6
  • 11. What is ‘social media’? bron: socialbrite.org 7
  • 12. ‘Any online technology or practice that lets u share (content, opinions, insights, experiences, media) and have a conversation about the ideas we care about’ What is ‘social media’? bron: socialbrite.org 7
  • 13. cooperation personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 14. cooperation personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 15. cooperation sharing personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 16. cooperation conversation sharing personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 17. cooperation collaborative production conversation sharing personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 18. collective cooperation (inter)action collaborative production conversation sharing personal currency ( = intangibles) create identity Organizing without organizations ‘Here comes everybody’, Clay Shirky, 2008 8
  • 19. Sharing 9
  • 20. Sharing 9
  • 21. Experience sharing & conversation: reviews and fora 10
  • 22. Experience sharing & conversation: reviews and fora 10
  • 23. Experience sharing & conversation: reviews and fora 11
  • 24. Experience sharing & conversation: reviews and fora 11
  • 26. Collective (inter)action ✓ Virtual social networks: “Webtribes” ✓ Social ✓ Business ✓ Socio-business ✓ Serious game 13
  • 31. TRANSACTION WEBSITE BOOK NOW ORDER NOW .......... BACKOFFICE SYSTEMS 3RD PARTIES Business and social media Source : R. van den Hoff / CDEF Holding 17
  • 32. TRANSACTION INTERACTION WEBSITE SOCIAL MEDIA BOOK NOW COMMUNICATION ORDER NOW EVENT DRIVEN .......... Blogs Reviews Tags RSS BACKOFFICE Photo Audio Video SYSTEMS 3RD Wiki PARTIES Social network Business and social media Source : R. van den Hoff / CDEF Holding 17
  • 34. Amazon.com: How social can you be? 10% product info 90% social info 19
  • 35. 20
  • 36. Twitter? Twitter is a free social networking and micro-blogging service that enables its users to send and re a d m e s s a g e s k n o w n a s tweets. Tweets are text-based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers. 21
  • 37. 140 is ... not easy @ = Reply to [username]. RT = Retweet IRL = In Real Life DM = Direct Message PRT = Partial Retweet LMK = Let Me Know BTW = By The Way 22
  • 38. 23
  • 39. Twitter Lists Categorize tweeps Easy follow on themes Explore you’re online brand 24
  • 40. WeFollow ✓ start following ‘peers’ ✓ search on tags ✓ add your twitteraccount ✓ and.... search.twitter.com 25
  • 41. Twitcam 26
  • 42. Twitcam ✓ Broadcast video live! 26
  • 43. Twitcam ✓ Broadcast video live! ✓ Chat with viewers 26
  • 44. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive 26
  • 45. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 46. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 47. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 48. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 49. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 50. Twitcam ✓ Broadcast video live! ✓ Chat with viewers ✓ Save as a video -> archive ✓ and.... search.twitter.com 26
  • 51. 27
  • 55. Klout 31
  • 57. Twois.net 33
  • 59. Backchannels ✓ follow events 34
  • 60. Backchannels ✓ follow events ✓ hashtag ( #zv09 ) 34
  • 61. Backchannels ✓ follow events ✓ hashtag ( #zv09 ) ✓ several tools 34
  • 62. Backchannels ✓ follow events ✓ hashtag ( #zv09 ) ✓ several tools ✓ integrated with other social media applications 34
  • 63. Backchannels ✓ follow events ✓ hashtag ( #zv09 ) ✓ several tools ✓ integrated with other social media applications ✓ let others create ‘the buzzz’ for your event.... 34
  • 65. Tweetreach.com ✓ measures the reach of hashtags 35
  • 66. Tweetreach.com ✓ measures the reach of hashtags ✓ Who contributed? 35
  • 67. Tweetreach.com ✓ measures the reach of hashtags ✓ Who contributed? ✓ Type of tweets (@, #, regular) 35
  • 68. Tweetreach.com ✓ measures the reach of hashtags ✓ Who contributed? ✓ Type of tweets (@, #, regular) ✓ How many people saw how many tweets? 35
  • 70. Geome.me 37
  • 71. TwitDiff - Who stopped following me? 38
  • 75. TweetDeck 42
  • 76. 43
  • 78. Netvibes ✓ aggregate content ✓ RSS Feeds ✓ organize yourself.... 45
  • 79. RSS Reader; how does it work? 46
  • 80. RSS Reader; how does it work? 46
  • 81. RSS Reader; how does it work? 46
  • 82. RSS Reader; how does it work? 46
  • 83. RSS Reader; how does it work? 46
  • 84. RSS Reader; how does it work? 46
  • 85. RSS Reader; the result 47
  • 86. Feedly.com ✓ aggregate content ✓ RSS Feeds ✓ organise yourself ✓ measure reach ✓ save for later.... 48
  • 89. En nu.....? ✓ hoe wil je jezelf profileren? ✓ waar zit jouw doelgroep / zitten gelijkgestemden? ✓ kies, activeer & organiseer ✓ deel kennis ✓ participeer in de dialoog ✓ meet je ‘online presence’ ✓ verbind je netwerken via www.mindz.com 51
  • 90. Jeroen van der Schenk E-mail : jeroen@garageselect.nl Mindz : jeroenvanderschenk Twitter : @jvdschenk 52