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Magnolia Community Initiative




Vision: All 35,000 children in the Magnolia catchment area will
break all records of success in their education, health, and the
quality of nurturing care and economic stability they receive
from their families and community.
About the Magnolia Community Initiative
• Voluntary network of 70 organizations
• Involves government and regional organizations – including
  Los Angeles County Chief Executive Office – to influence
  infrastructure that affects many residents, and to facilitate
  spread of what works beyond the catchment geography
• Emphasizes sustainable, scalable, evidence-based strategies:
   (1) increase access, use and quality of family-desired services, activities,
       resources and support;
   (2) strengthen social ties among residents; and
   (3) improve economic opportunities and development.
• Connects diverse programs and providers (including
  physicians, child care and preschools, and mental health) to
  shared accountability and a common change process
Achieving Population Outcomes
1.   Work as a system to achieve population outcomes
2.   Use design ideas that increase synergy/alignment of all sectors,
     at all levels (policy, practice, families)
3.   Increase expectations of, and accountability for, impact for a
     population
4.   Combine expertise on “what to try” with expertise on “how to
     change”
5.   Use tests and prototypes to implement
     promising ideas that customize to work
     consistently, across settings, and under all
     conditions
6.   Use networks to produce and accelerate
     innovation, learning and spread
EDSI.
Measuring Progress for the Population
                                                                                     Magnolia Community Dashboard
                                                                                                                                                                                                             EDSI .
                                                                                                                                                                                                                                              EARLY
                                                                                                                                                                                                                                              DEVELOPMENTAL


                                                                                                                       June 2012                                                                                                              SCREENING
                                                                                                                                                                                                                                              AND INTERV
                                                                                                                                                                                                                                              INITIATIVE
                                                                                                                                                                                                                                                        ENTION




                                                     Developmental Progress of Children Entering Kindergarten                                                                                                % of 3rd Grade Children
                                                               Vulnerable           Very ready
                                                                                                                                                                                                              Who Are Proficient in
Developmental      18%
                         23%
                                                    32%                      29%
                                                                                                                                     23%        20%
                                                                                                                                                                                                                     Reading                                     Reading
                                      13%                           13%                     15% 18%                     13%
progress, by
                                                                                                                                                                                 9%                                              27%                             proficiency,
kindergarten
                  Communica on             Physical                 Language &
                                                                     cogni ve
                                                                                               Social
                                                                                            competence
                                                                                                                           Emo onal
                                                                                                                            maturity
                                                                                                                                            Has at least 2 areas
                                                                                                                                             of vulnerability
                                                                                                                                                                                  Has IEP
                                                                                                                                                                                                                                                                 third grade
                            % Parents of Children 0-5 With Protective Factors                                                                                          % Parents Achieving Family Goals
                  100%                                                                                                                100%
                   80%                                                                                                                  80%
                   60%                                                                                                                  60%
                                                                                                                                                                                                                                                                 Family and

                                         At least 1 neighbor




                                                                                                                                                                                            ! " #$ (&))&%$
                                         personal problem




                                                                                                                                                           ( , -'. +$/ % &'"1%
                                          could discuss a
                                           with whom you
Protective




                                                                                                                                                                   &'"( #*+%
                                                                                                                Flexible when life




                                                                                                                                                                                                                                         ! "#$%' $#()($$)
                                                                             when needed




                                                                                                                                                                                                                                         *+& )#$% ,"#,/)
                                                                             medical care




                                                                                                                  doesn’t go as
                   40%




                                                                                                                                                           ! "#$% $)%
                                                                                                                                        40%




                                                                                                                                                                       0*%




                                                                                                                                                                                                                  ( " )$ $ +)$
                                                                               Can get




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                                                                                                                                                                                                                  ! " " #$ $
                                                                                                                                                                                                 %&'
                                                                                                                                                                                                                                                                 community




                                                                                                                                                                                                                                                  .
                                                                                                                                                                                                                        *+( "
                                                                                                                                                                                                                          %&'




                                                                                                                                                                                                                                               &
                   20%                                                                                                                  20%
factors for




                                                                                                                                                                                                                                            ,-
                    0%                                                                                                                     0%

families
                                Social
                             Connec ons
                            (% with 2 of 2)
                                                                    Concrete
                                                                 Supports (% with
                                                                     6 of 6)
                                                                                                   Resilience (%
                                                                                                    with 5 of 5)
                                                                                                                                                         Social
                                                                                                                                                       Condi ons
                                                                                                                                                                                      Parent
                                                                                                                                                                                      Health
                                                                                                                                                                                                             Economic
                                                                                                                                                                                                              Stability
                                                                                                                                                                                                                                    Paren ng
                                                                                                                                                                                                                                                                 conditions
                           % Parents Reading With Their Child Daily                                                                                                                     % Parents Repor ng Ties to Neighbors
                  100%                                                                         Parent Experiences in Magnolia Partner
                   80%                                                                         Settings, and in the Community Overall
                   60%                                                                                                  Goal
                   40%                                                                                                  In doctor offices
                                                                                                                        In child care
                   20%
                                                                                                                        In family support programs
                    0%
Parent                   Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                  2011                                2012
                                                                                                                        In linkage organizations
                                                                                                                        In the community overall
                                                                                                                                                                                 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                                                                                                                                                                             2011                                 2012


activities and    100%
                           % Parents Repor ng Posi ve Rela onship
                                         with Child
                                                                                                     % Parents Helped with Family Income/
                                                                                                                   Finances
                                                                                                                                                                                        % Parents Receiving Empathic Care



behaviors          80%
                   60%
                   40%
                   20%
                    0%
                                                                                                                                                                                                                                                                 Measures of
                                                                                                                                                                                 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                                                                                                                                                                                                                                                 real-time
                         Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul                 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                  2011                                2012                                 2011                                 2012                                           2011                               2012

                           % Parents Discussing Resources for Families                                     % Parents Asked About Child                                                          % Parents Asked About Family Stressors

                  100%
                                                                                                             Development Concerns
                                                                                                                                                                                                                                                                 improvement
                   80%
                   60%                                                                                                                                                                                                                                           in services
Potential and      40%
                   20%
                                                                                                                                                                                                                                                                 and supports
                    0%
actual reach to          Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                  2011                                2012
                                                                                              Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                                                                                           2011                                 2012
                                                                                                                                                                                 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul

                                                                                                                                                                                                 2011                             2012

                           % Parents Discussing Resources for Social                                                                                                                            % Parents Asked About Depression
children in the   100%
                                           Support                                                Current & Potential Reach to Children
                                                                                                % receiving care in this system
                                                                                                % reached by network doctor

community          80%
                   60%
                                                                                                % reached by network child care
                                                                                                                                       0%                           100%
                   40%                                                                                                   Number of questionnaires per month
                                                                                             Health           7 31    9 35 24 15 15 22 19 31                 9  5
                   20%                                                                       Child care      20   -   -     -  33 39 40 40          -   40   -  -
                                                                                             Family support 51 50 57 68 70 44 60 59 33 25 48 38
                    0%                                                                       Linkage orgs     -   -   -     -   -    -    -    -    -    -   -  -
                         Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul                Community      127 - 106 -         -    -   96    -   97    -   - 86                Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul
                                                                                                            J   A   S     O   N    D    J   F     M A       M J   J
                                  2011                                2012                                              2011                           2012                                      2011                             2012
Counts of residents in contact with partner




                                                                                                          100
                                                                                                                                                   150
                                                                                                                                                                      200
                                                                                                                                                                                                250
                                                                                                                                                                                                            300
                                                                                                                                                                                                                    350




                                                                                               50


                                                                                      0
                                                                              WIC
                                                                       St Thomas
                                                                             CBSC
                                                                      Hoover Rec
                                                                        Toberman
                                                                      Magnolia El
                                                                       Normandie
                                                                       Red Shield
                                                                          St Johns
                                                                        LA County
                                                                    Camino Nuevo
                                                                       All Peoples
                                                                            PACE
                                                                               CNI
                                                                         Leo Politi
                                                                        Best Start
                                                                                                                                                                                                                           Network Reach to Residents




                                                                          Hope St
                                                                              NAC
                                                                                                                                                         the past year




                                                                        Esperanza
                                                                     Crystal Stairs
                                                                        Pathways
                                                                    Pan American
                                                                         Angelica
                                                                    Public Counsel
                                                                                                          most common network partners




                                                                    Welcome Baby
                                                                                                                                                         89% of survey respondents had




                                                                             CFRC
                                                                                                          75% had contact with at least one of 5




                                                                              SAJE
                                                                                                                                                         contact with at least one partner in




                                                                      1736 center
Magnolia Community Survey, October 2011 (790 residents; all ages)
                                                                                      0%
                                                                                            10%
                                                                                                    20%
                                                                                                             30%
                                                                                                                                        40%
                                                                                                                                                          50%
                                                                                                                                                                           60%
                                                                                                                                                                                           70%
                                                                                                                                                                                                      80%
                                                                                                                                                                                                              90%
                                                                                                                                                                                                                    100%




                                                                                                                                             Cumulative %
children

                                                                                                                                                                                                   provider
                                                                                                                                                                                                   Counts of

                                                                                                                                                                                                   seeing the




                                                                                                                                             0
                                                                                                                                                        50
                                                                                                                                                                                              100
                                                                                                                                                                                                          150
                                                                                                                                                                                                                      200
                                                                                                                                                                                                                                250
                                                                                                                                                                                                                                            300

                                                                                                                                 Ei
                                                                                                          Cl Cli                    sn
                                                                                                            in ni St er
                                                                                                               ica ca Jo
                                                                                                                     M Sa hn
                                                                                                                                         s
                                                                                                                Cl acA n Ju
                                                                                                                   in rt da
                                                                                                                      ica hu s
                                                                                                                          Sa r P
                                                                                                                             n ar
                                                                                                                                                                                                                                                   Past 12 Months



                                                                                                                Ka P Mig k
                                                                                                                    ise ic ue
                                                                                                                        rP oC l
                                                                                                                           e lin
                                                                                                                      Te rma ica
                                                                                                                M res ne
                                                                                                           Ca sr O a M nte
                                                                                                               lif sc e
                                                                                                                  or ar di
                                                                                                                      ni              c
                                                                                                  W                     a Rom al
                                                                                                                          Fa
                                                                                                    om                      m ero
                                                                                                      en
                                                                                                                Ch S ily C
                                                                                                         an i               a        a
                                                                                                       Ce d C ldre n M re
                                                                                                         nt hil n's ig
                                                                                                           ro dr                      u
                                                                                                               M en Hos el
                                                                                                                  e d 's p i
                                                                                                                      ica We tal
                                                                                                                          Ar lln
                                                                                                                             th es
                                                                                                                                         s
                                                                                                                          Qu ur P
                                                                                                                             ee       ar
                                                                                                                                ns k
                                                                                                                Cl
                                                                                                                   in               c
                                                                                                                                                         provider in the network




                                                                                                                      ica Al are
                                                                                                                          de tam
                                                                                                                              la ed
                                                                                                                                 M
                                                                                                                            Dr uje
                                                                                                                       Ho . G r
                                                                                                         Ce               ra h
                                                                                                            nt Te cio alili
                                                                                                               ur re Lo
                                                                                                                  y W sa p
                                                                                                                                       e
                                                                                                                         om Me z
                                                                                                           Cl               e     di
                                                                                                                                      c
                                                                                                              in Ca n's al
                                                                                                                 ica sa Cl
                                                                                                                                                         About 19% of children saw a health care




                                                                                                                      de de inic
                                                                                                                          Lo Sa
                                                                                                                            s A lud
                                                                                                                                ng
                                                                                                                                    el
                                                                                                                                       e
                                                                                                                                Ot s
                                                                                                                                   he
                                                                                                                                       rs
                                                                                                                                             0%




parent surveys completed on 632 children); cumulative percentages include some duplicate counts
                                                                                                                                                  10%
                                                                                                                                                         20%
                                                                                                                                                                                     30%
                                                                                                                                                                                                    40%
                                                                                                                                                                                                          50%
                                                                                                                                                                                                                60%
                                                                                                                                                                                                                        70%
                                                                                                                                                                                                                              80%
                                                                                                                                                                                                                                      90%
                                                                                                                                                                                                                                            100%
                                                                                                                                                                                                                                                   Health Care Providers Seen by Children Ages 0-5 in




PRELIMINARY DATA. Parents surveyed in WIC centers within Magnolia catchment, 2010-12. N=682 (of
How to Generate Ideas That Will Achieve
System Level Results


New is known
  Little                                                           Known
                                                        Best science
Ideas
  or published                                          History of Ideas
                                                                   success
                                                        Evidence based


  Test                                                              Pilot
  Prototype                                    Reliability (consistency)
                                                      Scale and spread

        Peter Margolis, EDSI Pacoima Collaborative Design Meeting, 3 November 2009
A Recipe for Population Impact
                                                                                                                                                                                                               Model for Improvement
Evidence-Based Programs and
Content                                                                                                                                                                                                        What are we trying to
                                                                                                                                                                                                                  accomplish?
                                                                                                                                                                                                             How will we know that a
                                                                                                                                                                                                            change is an improvement?
                                                                                                                                                                                                          What change can we make that
                                                                                                                                                                                                           will result in improvement?




                                                                                                                                                                                                                  Act         Plan

                                                                                                                                                                                                                  Study          Do




                                                                                                                                                                                               Network for Continual Learning
                               Change Concepts                                                                                                                                       Select
                                                                                                                                                                                     Topic               Participants

                                                                                                                                                                   Version 2.0
         CQN Asthma Project Practice Key Driver Diagram
                                                                                                                                     Interventions

                                                                     Key Drivers                      
                                                                                                      
                                                                                                           Form a 3-5 person interdisciplinary QI Team
                                                                                                           Formally communicate to entire practice the importance and goal of this
                                                                                                                                                                                                   Prework
  GLOBAL CQN AIM                                       Engaging Your QI Team and                           project

  We will build a sustainable quality                  Your Practice                                      Meet regularly to work on improvement
                                                                                                      
  improvement infrastructure within our practice
  to achieve measurable improvements in
                                                       *The QI team and practice is active and
                                                       engaged in improving practice processes
                                                       and patient outcomes
                                                                                                      
                                                                                                           All physicians and team members complete QI Basics on EQIPP
                                                                                                           Collect and enter baseline data
                                                                                                                                                                                              Change                  P              P
  asthma outcomes                                                                                         Generate performance data monthly
                                                                                                      
  Specific Aim
  From fall 2009 to fall 2010, we will achieve                                                        
                                                                                                           Communicate with the state chapter and leaders within the organization
                                                                                                           Turn in all necessary data and forms
                                                                                                                                                                                              Concepts            A       D      A       D
  measurable improvements in asthma                                                                       Attend all necessary meetings and phone conferences
  outcomes by implementing the NHLBI
  guidelines and making CQN’s key practice
  changes                                              Using a Registry to Manage                         Select and install a registry tool
                                                                                                                                                                                                                      S              S
  Measures/Goals
                                                       Your Asthma Population
                                                       *Identify each asthma patient at every visit
                                                       *Identify needed services for each patient
                                                       *Recall patients for follow-up
                                                                                                      
                                                                                                      
                                                                                                      
                                                                                                           Determine staff workflow to support registry use
                                                                                                           Populate registry with patient data
                                                                                                           Routinely maintain registry data
                                                                                                                                                                                     Expert                LS 1           LS 2           LS 3
                                                                                                                                                                                     Group
  Outcome Measures:                                                                                       Use registry to manage patient care & support population management
   >90% of patients well controlled

  Process Measures
                                                       Using a Planned Care                               Select template tool from registry or create a flow sheet

   >90% of patients have “optimal” asthma care (all   Approach to Ensure Reliable                        Determine workflow to support use of encounter form at time of visit
  of the following)                                    Asthma Care in the Office                          Use encounter form with all asthma patients
        assessment of asthma control using a
                                                       * CQN Encounter Form
                                                       * Care team is aware of patient needs and
                                                                                                          Ensure registry updated each time encounter form used
           validated instrument                          work together to ensure all needed               Monitor use of encounter form
        stepwise approach to identify treatment         services are completed
          options and adjust therapy
        written asthma action plan                                                                      Select & customize evidence-based protocols for your office
                                                       Developing an Approach to
        patients >6 mos. Of age with flu shot                                                           Determine staff workflow to support protocol, including standing orders
                                                       Employing Protocols
          (or flu shot recommendation)
                                                       * Standardize Care Processes                      Use protocols with all patients
                                                       * Practice wide asthma guidelines                 Monitor use of protocols
   >90% of practice’s asthma patients have at least     implemented
  an annual assessment using a structured encounter
  form
                                                       Providing Self management                         Obtain patient education materials
                                                         Support                                         Determine staff workflow to support SMS
                                                        * Realized patient and care team                 Provide training to staff in SMS
                                                          relationship
                                                                                                         Assess and set patient goals and degree of control collaboratively
                                                                                                         Document & Monitor patient progress toward goals
                                                                                                         Link with community resources




                                           Peter Margolis, CCHMC; Ed Wagner, MD, MPH: MacColl Institute;
                                           Associates in Process Improvement; Institute for Healthcare Improvement
PDSA Example – Texting for Daily Reading
Drivers
             Support parents to manage their
          child’s needs & promote development


Current                 % of third grade children proficient in
                        reading: 27%                                                           Can we increase the
outcomes:               % of children entering kindergarten                                    frequency of daily
                        with communication vulnerability: 18%
                                                                                               book-sharing by
Parent practice:                 100%
                                           % Reading daily                                     introducing texting,
                                  80%
                                  60%
                                                                                               to prompt reading
                                  40%
                                  20%
                                                                                               and to enable parents
                                   0%
                                        Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul
                                                 2011                       2012
                                                                                               to share their
System practice:              % Discussing importance of reading                               successes with each
                                 100%
                                  80%
                                                                                               other, in real time?
                                  60%
                                  40%
                                  20%
                                   0%
                                        Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul
                                                 2011                       2012
Collaboration with the CTSI – Year 2
Aim 1: Test the impact of several key functions of
partnered infrastructure for translational research, to
increase the volume and breadth of partnered research
activities and funding, and to accelerate the timing of
population impact
• Using MCI Research and Evaluation group to identify
  common priority topics, and link researchers and
  network partners
• CERP staff support of data visualization for community
  residents
• Biostatistics consulting to facilitate impact evaluation
Collaboration with the CTSI – Year 2
Aim 2: Identify effective, scalable applications of mobile
health technology that improve population health
•Feasibility pilot with Center for Embedded Networked
Sensing (CENS) to identify effective uses of smartphones for
helping residents describe their neighborhoods and daily
lives in ways that contribute to meaningful action for
neighborhood change
   – Offer residents access to Ohmage, which is an open-source,
     mobile to web platform that records, analyzes, and visualizes
     data from prompted experience samples entered by residents
   – “Holiday survey” to develop positive neighborhood asset
     measures
   – Storytelling narratives about “a day in the life”
Neighborhood Observation
Holiday Micro-Community Participation Survey Checklist                    Team Leader________________________________
Date:_ 12/________/2011 Start-Time:_____:_____ End-Time:_____:_____       Team Members:_____________________________



                             SINGLE OR   IF MULTIPLE,           HOLIDAY           WRITE TYPE OF
                                                       UNIT                                              PHOTO PHOTO
Addresses                    MULTIPLE     HOW MANY               DÉCOR        DECORATION & LOCATION
                                                      NUMBER                                             TAKEN?  #
                                UNIT        UNITS?              RATING
                                                                              STRING OF LIGHT AROUND
Example: 1234 14th Street       M             4          A            4                                    YES          1
                                                                              ROOFLINE
Example2: 1234 14th Street      M             4          B            1                                    YES          2
                                                                              WREATH

 1.                           S OR M

 2.

 3.

 4.

 5.


      Key: Decorations - 0=None, 1= one holiday item, 2= two items, 3= 3 items, 4= four or more items



How to number units if number not listed or visible
Page ___ of ______

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Magnolia Place Project

  • 1. Magnolia Community Initiative Vision: All 35,000 children in the Magnolia catchment area will break all records of success in their education, health, and the quality of nurturing care and economic stability they receive from their families and community.
  • 2. About the Magnolia Community Initiative • Voluntary network of 70 organizations • Involves government and regional organizations – including Los Angeles County Chief Executive Office – to influence infrastructure that affects many residents, and to facilitate spread of what works beyond the catchment geography • Emphasizes sustainable, scalable, evidence-based strategies: (1) increase access, use and quality of family-desired services, activities, resources and support; (2) strengthen social ties among residents; and (3) improve economic opportunities and development. • Connects diverse programs and providers (including physicians, child care and preschools, and mental health) to shared accountability and a common change process
  • 3. Achieving Population Outcomes 1. Work as a system to achieve population outcomes 2. Use design ideas that increase synergy/alignment of all sectors, at all levels (policy, practice, families) 3. Increase expectations of, and accountability for, impact for a population 4. Combine expertise on “what to try” with expertise on “how to change” 5. Use tests and prototypes to implement promising ideas that customize to work consistently, across settings, and under all conditions 6. Use networks to produce and accelerate innovation, learning and spread
  • 4. EDSI. Measuring Progress for the Population Magnolia Community Dashboard EDSI . EARLY DEVELOPMENTAL June 2012 SCREENING AND INTERV INITIATIVE ENTION Developmental Progress of Children Entering Kindergarten % of 3rd Grade Children Vulnerable Very ready Who Are Proficient in Developmental 18% 23% 32% 29% 23% 20% Reading Reading 13% 13% 15% 18% 13% progress, by 9% 27% proficiency, kindergarten Communica on Physical Language & cogni ve Social competence Emo onal maturity Has at least 2 areas of vulnerability Has IEP third grade % Parents of Children 0-5 With Protective Factors % Parents Achieving Family Goals 100% 100% 80% 80% 60% 60% Family and At least 1 neighbor ! " #$ (&))&%$ personal problem ( , -'. +$/ % &'"1% could discuss a with whom you Protective &'"( #*+% Flexible when life ! "#$%' $#()($$) when needed *+& )#$% ,"#,/) medical care doesn’t go as 40% ! "#$% $)% 40% 0*% ( " )$ $ +)$ Can get planned ! " " #$ $ %&' community . *+( " %&' & 20% 20% factors for ,- 0% 0% families Social Connec ons (% with 2 of 2) Concrete Supports (% with 6 of 6) Resilience (% with 5 of 5) Social Condi ons Parent Health Economic Stability Paren ng conditions % Parents Reading With Their Child Daily % Parents Repor ng Ties to Neighbors 100% Parent Experiences in Magnolia Partner 80% Settings, and in the Community Overall 60% Goal 40% In doctor offices In child care 20% In family support programs 0% Parent Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 In linkage organizations In the community overall Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 activities and 100% % Parents Repor ng Posi ve Rela onship with Child % Parents Helped with Family Income/ Finances % Parents Receiving Empathic Care behaviors 80% 60% 40% 20% 0% Measures of Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul real-time Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 2011 2012 2011 2012 % Parents Discussing Resources for Families % Parents Asked About Child % Parents Asked About Family Stressors 100% Development Concerns improvement 80% 60% in services Potential and 40% 20% and supports 0% actual reach to Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 % Parents Discussing Resources for Social % Parents Asked About Depression children in the 100% Support Current & Potential Reach to Children % receiving care in this system % reached by network doctor community 80% 60% % reached by network child care 0% 100% 40% Number of questionnaires per month Health 7 31 9 35 24 15 15 22 19 31 9 5 20% Child care 20 - - - 33 39 40 40 - 40 - - Family support 51 50 57 68 70 44 60 59 33 25 48 38 0% Linkage orgs - - - - - - - - - - - - Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Community 127 - 106 - - - 96 - 97 - - 86 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul J A S O N D J F M A M J J 2011 2012 2011 2012 2011 2012
  • 5. Counts of residents in contact with partner 100 150 200 250 300 350 50 0 WIC St Thomas CBSC Hoover Rec Toberman Magnolia El Normandie Red Shield St Johns LA County Camino Nuevo All Peoples PACE CNI Leo Politi Best Start Network Reach to Residents Hope St NAC the past year Esperanza Crystal Stairs Pathways Pan American Angelica Public Counsel most common network partners Welcome Baby 89% of survey respondents had CFRC 75% had contact with at least one of 5 SAJE contact with at least one partner in 1736 center Magnolia Community Survey, October 2011 (790 residents; all ages) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Cumulative %
  • 6. children provider Counts of seeing the 0 50 100 150 200 250 300 Ei Cl Cli sn in ni St er ica ca Jo M Sa hn s Cl acA n Ju in rt da ica hu s Sa r P n ar Past 12 Months Ka P Mig k ise ic ue rP oC l e lin Te rma ica M res ne Ca sr O a M nte lif sc e or ar di ni c W a Rom al Fa om m ero en Ch S ily C an i a a Ce d C ldre n M re nt hil n's ig ro dr u M en Hos el e d 's p i ica We tal Ar lln th es s Qu ur P ee ar ns k Cl in c provider in the network ica Al are de tam la ed M Dr uje Ho . G r Ce ra h nt Te cio alili ur re Lo y W sa p e om Me z Cl e di c in Ca n's al ica sa Cl About 19% of children saw a health care de de inic Lo Sa s A lud ng el e Ot s he rs 0% parent surveys completed on 632 children); cumulative percentages include some duplicate counts 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Health Care Providers Seen by Children Ages 0-5 in PRELIMINARY DATA. Parents surveyed in WIC centers within Magnolia catchment, 2010-12. N=682 (of
  • 7. How to Generate Ideas That Will Achieve System Level Results New is known Little Known Best science Ideas or published History of Ideas success Evidence based Test Pilot Prototype Reliability (consistency) Scale and spread Peter Margolis, EDSI Pacoima Collaborative Design Meeting, 3 November 2009
  • 8. A Recipe for Population Impact Model for Improvement Evidence-Based Programs and Content What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? Act Plan Study Do Network for Continual Learning Change Concepts Select Topic Participants Version 2.0 CQN Asthma Project Practice Key Driver Diagram Interventions Key Drivers   Form a 3-5 person interdisciplinary QI Team Formally communicate to entire practice the importance and goal of this Prework GLOBAL CQN AIM Engaging Your QI Team and project We will build a sustainable quality Your Practice  Meet regularly to work on improvement  improvement infrastructure within our practice to achieve measurable improvements in *The QI team and practice is active and engaged in improving practice processes and patient outcomes  All physicians and team members complete QI Basics on EQIPP Collect and enter baseline data Change P P asthma outcomes  Generate performance data monthly  Specific Aim From fall 2009 to fall 2010, we will achieve  Communicate with the state chapter and leaders within the organization Turn in all necessary data and forms Concepts A D A D measurable improvements in asthma  Attend all necessary meetings and phone conferences outcomes by implementing the NHLBI guidelines and making CQN’s key practice changes Using a Registry to Manage  Select and install a registry tool S S Measures/Goals Your Asthma Population *Identify each asthma patient at every visit *Identify needed services for each patient *Recall patients for follow-up    Determine staff workflow to support registry use Populate registry with patient data Routinely maintain registry data Expert LS 1 LS 2 LS 3 Group Outcome Measures:  Use registry to manage patient care & support population management  >90% of patients well controlled Process Measures Using a Planned Care  Select template tool from registry or create a flow sheet  >90% of patients have “optimal” asthma care (all Approach to Ensure Reliable  Determine workflow to support use of encounter form at time of visit of the following) Asthma Care in the Office  Use encounter form with all asthma patients  assessment of asthma control using a * CQN Encounter Form * Care team is aware of patient needs and  Ensure registry updated each time encounter form used validated instrument work together to ensure all needed  Monitor use of encounter form  stepwise approach to identify treatment services are completed options and adjust therapy  written asthma action plan  Select & customize evidence-based protocols for your office Developing an Approach to  patients >6 mos. Of age with flu shot  Determine staff workflow to support protocol, including standing orders Employing Protocols (or flu shot recommendation) * Standardize Care Processes  Use protocols with all patients * Practice wide asthma guidelines  Monitor use of protocols  >90% of practice’s asthma patients have at least implemented an annual assessment using a structured encounter form Providing Self management  Obtain patient education materials Support  Determine staff workflow to support SMS * Realized patient and care team  Provide training to staff in SMS relationship  Assess and set patient goals and degree of control collaboratively  Document & Monitor patient progress toward goals  Link with community resources Peter Margolis, CCHMC; Ed Wagner, MD, MPH: MacColl Institute; Associates in Process Improvement; Institute for Healthcare Improvement
  • 9. PDSA Example – Texting for Daily Reading Drivers Support parents to manage their child’s needs & promote development Current % of third grade children proficient in reading: 27% Can we increase the outcomes: % of children entering kindergarten frequency of daily with communication vulnerability: 18% book-sharing by Parent practice: 100% % Reading daily introducing texting, 80% 60% to prompt reading 40% 20% and to enable parents 0% Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012 to share their System practice: % Discussing importance of reading successes with each 100% 80% other, in real time? 60% 40% 20% 0% Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul 2011 2012
  • 10. Collaboration with the CTSI – Year 2 Aim 1: Test the impact of several key functions of partnered infrastructure for translational research, to increase the volume and breadth of partnered research activities and funding, and to accelerate the timing of population impact • Using MCI Research and Evaluation group to identify common priority topics, and link researchers and network partners • CERP staff support of data visualization for community residents • Biostatistics consulting to facilitate impact evaluation
  • 11. Collaboration with the CTSI – Year 2 Aim 2: Identify effective, scalable applications of mobile health technology that improve population health •Feasibility pilot with Center for Embedded Networked Sensing (CENS) to identify effective uses of smartphones for helping residents describe their neighborhoods and daily lives in ways that contribute to meaningful action for neighborhood change – Offer residents access to Ohmage, which is an open-source, mobile to web platform that records, analyzes, and visualizes data from prompted experience samples entered by residents – “Holiday survey” to develop positive neighborhood asset measures – Storytelling narratives about “a day in the life”
  • 12. Neighborhood Observation Holiday Micro-Community Participation Survey Checklist Team Leader________________________________ Date:_ 12/________/2011 Start-Time:_____:_____ End-Time:_____:_____ Team Members:_____________________________ SINGLE OR IF MULTIPLE, HOLIDAY WRITE TYPE OF UNIT PHOTO PHOTO Addresses MULTIPLE HOW MANY DÉCOR DECORATION & LOCATION NUMBER TAKEN? # UNIT UNITS? RATING STRING OF LIGHT AROUND Example: 1234 14th Street M 4 A 4 YES 1 ROOFLINE Example2: 1234 14th Street M 4 B 1 YES 2 WREATH 1. S OR M 2. 3. 4. 5. Key: Decorations - 0=None, 1= one holiday item, 2= two items, 3= 3 items, 4= four or more items How to number units if number not listed or visible Page ___ of ______