3. About Dear Media
Digital Strategy & Innovation for:
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4. About Dear Media
• Dear Media is a consulting company delivering a range of services for a
world of new digital media:
• strategy development
• creation of creative (business) concepts
• RFP/RFQ preparation and guidance
• vendor selection
• setting-up and management of (internal) teams for new (social) services
• short or long-term program management
• workshops, presentations, ...
• Our mission is to help you
• find a new balance between the certainties of your traditional
business
• and the opportunities of innovation in media.
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5. About me...
• Founding Partner of Dear Media
• Active in interactive since 1993 (Dear Media, ONE Agency,
theOriginals, tvAgency, xCA, The Reference, ...)
• Not a Digital Native
Not a Digital Immigrant, but a Digital Architect
• http://jocaudron.me
(for the personal stuff)
• http://www.linkedin.com/in/jocaudron
(for the boring stuff)
• www.twitter.com/jcaudron
(to get in my stream)
• http://www.facebook.com/jocaudron
(we might even become friends ;-)
• Become fan of Dear Media on www.facebook.com/
dearmedia and get the daily social media news in your
stream
picture: (c)
Pieter Baert
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7. To get this started...
• Who is using? • Who has?
• Twitter • a Blackberry
• Facebook, Netlog, ... • an iPhone (2G, 3G, 3Gs)
• LinkedIn, Plaxo • an Android
• Email • a Nokia, Samsung, Sony
Ericsson, ...
• Google Wave
• LBS
• Augmented Reality
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8. What’s your primary news source?
• Radio
• Newspaper
• TV
• Online newspaper
• Magazines
• Mine is ...
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10. We are living in a digital,
social and mobile world.
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11. The Internet Today...
Worldwide:
6.7bio people
1.7bio are on the internet
that’s like 25%
For Belgium:
10.4mio people
7mio are on the internet
that’s 67,3%
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12. Social is Huge
November 2009: Facebook has
350.000.000 members (and is
making profit)
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13. Social is Huge
TODAY: 2.9Mio in Belgium
+300.000 users in Belgium from
September ’09 to November ’09! ->
28% of the population.
150.000 people on Twitter
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14. Mobile is even
bigger
nes.
obile p ho
n m so ld
billio were
4.1 bi llion n e!
os t 1 r alo
Alm las t yea
o ver the
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17. SOCIAL OBJECT
The Flower is the (potential) social
object
The mainstream media are the
smell of the flower
The bee is “spreading the word” and
has the real power
Level I: Sites, blogs, feeds, widgets
Level II: Closed networks (Facebook, Netlog, ...)
Level III: Through individuals (e-mail, Twitter, ...)
Media 2.0
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23. Destination
•The traditional way of thinking
•“Come to us, we will show you”
•They are in control of:
programming, advertising,
presentation, comments, ...
•They used to be closed and afraid
to share ...
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24. Stream
• The new paradigm: status
updates create the “live web”
• It comes to you, depending on
who/what you want to follow
• Driven by Twitter, Facebook,
Google Reader, ...
• Filtered by yourself, allowing
your peers to be your gatekeeper
• Open, open, open, ...
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25. The power of “The Stream”
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26. The power of “The Stream”
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27. The power of “The Stream”
versus
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28. Can you just ignore Social Media?
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29. Why are companies NOT using SM?
Is this the right way to go?
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30. Why are companies NOT using SM?
• Lack of information => ignorance
• Ignorance => fear
• No idea of the current size,
growth, impact, potential,
value, ...
• Decissionmakers are often too old
themselves to understand the
importance of this rapid change
• But they are locking-out reality
and the future of online
communication!
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31. Why Allow Social Media?
• Social Media are changing the way we
• live
• work
• get informed
• ...
• Do you want to deprive your staff access to phone, internet or
mail?
• If not:
• why limit access to a highly efficient and powerful source of
communication and information?
• why push your staff into “stealth mode”. They will do it anyway!
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32. Why Allow Social Media?
• Because you simply can not switch it off!
• Remember Iran?
• Primary access to social sites in the very near future will be via mobile devices
(often not part of your infrastructure)
• It’s part of people’s lives
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33. SHIFT in WORK -> “Weisure”
Traditionally
off Home off Work
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34. SHIFT in WORK -> “Weisure”
Today
Video Finishing a
conference report
Checking Reading
/ email through the
the digital emails in
handling / .. VPN
planning SMS’ing a the traffic
collegue jam
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35. Why Allow Social Media?
• Social Media are a huge opportunity to
• market your company, products, services
• to attract employees
• to tap into an unseen source of information and knowledge
• You just have to understand how it works, and how you can use it
without disturbing your normal activities
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37. Creating a “Social Media Plan”
1 Internal Awareness
2 Goal, objectives, strategy
3 Teams 4 Social Networks & Tools
5 Find Internal Ambassadors
6 Social Media Policy
7 Define SM projects
8 Roll-Out SM projects 9 Social Seeding
10 Follow-up, measure
11 Engage
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38. Social Media.
Why CIO’s (and other CxO’s)
must learn to deal with it.
CIO Forum
7 December 2009
jo@caudron.com
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