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Fixing the Media
             KHMechelen
             March 2010

             jo@caudron.com


zaterdag 20 maart 2010          1
twitter.com/jcaudron
                               #JO@KHM

zaterdag 20 maart 2010                          2
About Dear Media



zaterdag 20 maart 2010                      3
About Dear Media
               Digital Strategy & Innovation for:




zaterdag 20 maart 2010                              4
About me...
              •      Founding Partner of Dear Media
              •      Active in interactive since 1993 (Dear Media, ONE Agency,
                     theOriginals, tvAgency, xCA, The Reference, ...)
              •      Not a Digital Native
                     Not a Digital Immigrant, but a Digital Architect
              •      http://jocaudron.me
                     (for the personal stuff)
              •      http://www.linkedin.com/in/jocaudron
                     (for the boring stuff)
              •      www.twitter.com/jcaudron
                     (to get in my stream)
              •      http://www.facebook.com/jocaudron
                     (we might even become friends ;-)
              •      Become fan of Dear Media on www.facebook.com/
                     dearmedia and get the daily social media news in your
                     stream
                                                                                 picture: (c)
                                                                                 Pieter Baert
zaterdag 20 maart 2010                                                                          5
Introduction



zaterdag 20 maart 2010                  6
To get this started...
              • Who is using?                 • Who is using?
                    • Twitter                   • a Blackberry
                    • Facebook, Netlog, ...     • an iPhone (2G, 3G, 3Gs)
                    • LinkedIn, Plaxo           • a Google Phone
                    • Email                     • an Android
                    • Google Wave               • a Nokia, Samsung, Sony
                                                  Ericsson, ...
                    • LBS
                    • Augmented Reality


zaterdag 20 maart 2010                                                      7
What’s your primary news source?
              • Radio
              • Newspaper
              • TV
              • Online newspaper
              • Magazines

              • Mine is ...

                              Where is your Twitter Wall?

zaterdag 20 maart 2010                                      8
Halle Train Crash February ’10
                             What was the first media-brand
                             that reported on the crash?




zaterdag 20 maart 2010                                       9
And...




zaterdag 20 maart 2010   10
The Perfect Storm




zaterdag 20 maart 2010           11
Drivers of change

                                             Content choice


                         the power of many
                                                              advertising Clutter
                            Social Media



                   Convenience, Richness &              poor Creativity
                           Control




zaterdag 20 maart 2010                                                              12
Drivers of change

                          Content choice




zaterdag 20 maart 2010                     13
120.000.000 viewers x 6 = 620.000.000 min = 15mio “Prison Break”
        episodes
zaterdag 20 maart 2010                                                     14
Youtube TOP 23 most viewed
                         = 10.000.000.000 minutes
                         = 250.000.000 episodes of Prison Break

                         Every minute, 24HOURS of content is uploaded




                         Source: http://mediatedcultures.net/ksudigg/?p=163


                         And this is just Youtube ...


zaterdag 20 maart 2010                                                        15
Drivers of change



                                                           advertising Clutter




                 On average we are exposed to over 3.000 brand impressions each day!


zaterdag 20 maart 2010                                                                 16
Drivers of change




                                  poor Creativity

                                        interuption marketing, 30”,
                                       expandables, splash screens, ...



zaterdag 20 maart 2010                                                    17
Drivers of change


                                                                         Viewers are taking

                                              Media are losing their     control, deciding

                                             traditional “push” power.   what they want to
                                                                         watch, when, and

                                                                         how.
                                                                                              Pull strategy
                                                                                              • On demand
                                                                                              • Timeshifting
                                                                                              • Ad skipping
                                                                                              • Online content


                   Convenience, Richness &                                                    • Games
                                                                                              • User generated content


                           Control
                                                                                              • …




zaterdag 20 maart 2010                                                                                                   18
Drivers of change
                         TIMESHIFTING


                          Cfr. Tivo, Telenet Flexview, ...

                          Allowing to skip ads
                          And users skip ads more then you like

                          User behavior is shifting towards more
                           control (what, how, when). They are
                           just waiting for DVR’s.
                          And this can hurt TV business !



                   Convenience, Richness &
                           Control




zaterdag 20 maart 2010                                              19
Drivers of change
                         PLACE SHIFTING




                   Convenience, Richness &
                           Control




zaterdag 20 maart 2010                       20
Drivers of change

                            AUTHORITY SHIFTING



                         the power of many
                            Social Media




zaterdag 20 maart 2010                           21
Drivers of change
                                                      Fragmentation

                                                    Content choice


                          the power of many
                                                                      advertising Clutter
                             Social Media



                   Convenience, Richness &                       poor Creativity
                           Control

                                                                           Irritation
                         Shift of control and ownership


zaterdag 20 maart 2010                                                                      22
Media 1.0

zaterdag 20 maart 2010               23
SOCIAL OBJECT
                                 The Flower is the (potential) social
                                               object

                                 The mainstream media are the
                                       smell of the flower

                                  The bee is “spreading the word”
                                      and has the real power

                                           Level I: Sites, blogs, feeds, widgets
                                  Level II: Closed networks (Facebook, Netlog, ...)
                                  Level III: Through individuals (e-mail, Twitter, ...)




                          Media 2.0

zaterdag 20 maart 2010                                                                    24
Examples




zaterdag 20 maart 2010              25
Blogs




zaterdag 20 maart 2010   26
Microblogging sites




zaterdag 20 maart 2010              27
Social Networks




zaterdag 20 maart 2010          28
Social Networks B2B




zaterdag 20 maart 2010              29
Video Platforms




zaterdag 20 maart 2010          30
Photo Platforms




zaterdag 20 maart 2010          31
Music Platforms




zaterdag 20 maart 2010          32
Travel Platforms




zaterdag 20 maart 2010           33
Social Shopping




zaterdag 20 maart 2010          34
Price comparison - social shopping




zaterdag 20 maart 2010                             35
Co-creation




zaterdag 20 maart 2010      36
Collaboration




zaterdag 20 maart 2010        37
The sky is the limit...
zaterdag 20 maart 2010         38
Some Numbers




zaterdag 20 maart 2010                  39
February 2010: Facebook has
                         400.000.000 members (and is
                         making profit) = +700K per day!




zaterdag 20 maart 2010                                    40
TODAY: 3Mio in Belgium
        +300.000 users in Belgium from
        September ’09 to November ’09! ->
        28% of the population.


        TODAY: 3Mio in Belgium are on
        Netlog


        150.000 people on Twitter
        (estimated)


zaterdag 20 maart 2010                      41
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zaterdag 20 maart 2010   43
zaterdag 20 maart 2010   44
zaterdag 20 maart 2010   45
So, Traditional Media are dead?




zaterdag 20 maart 2010                          46
zaterdag 20 maart 2010   47
Are newspapers dead?




zaterdag 20 maart 2010                          48
zaterdag 20 maart 2010   49
Traditional media under great pressure




zaterdag 20 maart 2010                                 50
Is TV dead?
                         Probably
                         not.

zaterdag 20 maart 2010                 51
iDTV (and advertising)
              •      it’s interactive

                    •    iDTV is for most people not really interactive

                    •    the “red button” today mainly is an extension of the overall TV-experience

                    •    real interactive apps (interactive advertising, gaming, walled garden
                         apps, ...) have limited (no?) success. Only exception is televoting.

                    •    Does this have to do with context?

              •      it’s digital

                    •    more channels

                    •    better quality of sound and image

                    •    HD

              •      it’s TV (context!)

                    •    apparently the features that are rated as interesting and appealing are
                         extensions of the TV-watching experience.

                    •    Interaction is only important when it comes down to “being in control of
                         TV” (EPG, timeshifting => ad avoidance, on demand, ...)



zaterdag 20 maart 2010                                                                                52
The future of TV might not be on TV




                                                    Lost S05E06 NLSubs
                         Source: Cisco, June 2008



zaterdag 20 maart 2010                                                   53
The future of TV might not be on TV




zaterdag 20 maart 2010                              54
Social TV




zaterdag 20 maart 2010    55
Radio must be dead too?
      Nope, not really.




zaterdag 20 maart 2010          56
Radio is not dead
              • Like magazines, radio has characteristics that make it harder to
                     “copy” push out of the market or by-pass

                    • local content: news, services, ... adapted to the hour of the day
                    • trust between “voice” and “listener”: gatekeeper
                    • there is an existing community of listeners and the station (much more
                         than with TV)

                    • radio is no jukebox
              • Yet, other initiatives are going after the attention of the listener


zaterdag 20 maart 2010                                                                         57
Print Magazines,
      dead and burried?




zaterdag 20 maart 2010    58
State of Magazines
              •They too are having an “identity crisis”
              •But the situation is more like with radio and not as bad as
                     with newspapers

              •Still, what will the future bring?




zaterdag 20 maart 2010                                                       59
The future
  of
  Magazines?




zaterdag 20 maart 2010   60
Mobile.
      Not dead at all.




zaterdag 20 maart 2010   61
Mobile is the
              Biggest!


                                    p ho nes.
                           mo  bile        so ld
              5 bi llion             were
                           bi llion        n e!
                    os t 1           r alo
              Alm          las  t yea
               o ve r the




zaterdag 20 maart 2010                             62
Mobile is Finally Here
              • For 10 years, mobile internet really sucked
              • One disruptive player (Apple) changed the
                     game entirely with a new mobile paradigm
                     (iPhone) challenging all other mobile
                     hardware/software providers

                    • to create more than just a phone
                    • to raise the level of consumer experience
                    • to create a new eco-system where lot’s off
                         money can be made (content - tools - services)

              • Soon, 100% of the market will be “iPhonized”
zaterdag 20 maart 2010                                                    63
And there’s another one...
              Google must have been thinking:
              “we can innovate too...”




zaterdag 20 maart 2010                          64
Mobile + social + real-world = future

                         iPhone app -> LBS wine store

                         Internet of Things: scanning/
                         tagging product

                         More info, rating, social reviews

                         Tag to my digital assets (I’ll buy
                         later or elsewhere or online)




zaterdag 20 maart 2010                                        65
Mobile + social + real-world = future

                         iPhone app -> LBS wine store

                         Internet of Things: scanning/
                         tagging product

                         More info, rating, social reviews

                         Tag to my digital assets (I’ll buy
                         later or elsewhere or online)




zaterdag 20 maart 2010                                        66
Mobile + social + real-world = future

                         iPhone app -> LBS wine store

                         Internet of Things: scanning/
                         tagging product

                         More info, rating, social reviews

                         Tag to my digital assets (I’ll buy
                         later or elsewhere or online)




zaterdag 20 maart 2010                                        67
Mobile + social + real-world = future

                         iPhone app -> LBS wine store

                         Internet of Things: scanning/
                         tagging product

                         More info, rating, social reviews

                         Tag to my digital assets (I’ll buy
                         later or elsewhere or online)




zaterdag 20 maart 2010                                        68
And it’s just the
                             beginning



zaterdag 20 maart 2010                       69
zaterdag 20 maart 2010   70
zaterdag 20 maart 2010   71
Augmented Reality



zaterdag 20 maart 2010                       72
Augmented Reality
              •Do you know what this is?
              •No?
              •You are probably using it already ...




zaterdag 20 maart 2010                                 73
Augmented Reality
                                  Everyone has been
                                  using this for years




zaterdag 20 maart 2010                                   74
Augmented Reality

                                  Some might already take it a
                                  next step...




zaterdag 20 maart 2010                                           75
Augmented Reality - The Future




zaterdag 20 maart 2010                         76
Augmented Reality - Today




zaterdag 20 maart 2010                    77
Looking for a new Media Mix


zaterdag 20 maart 2010                      78
Social is here
         to stay!




                                                  Social is here to stay!
                                                   Social is here to stay!
                         Old Media                Interactive Media                 Social Media

                               Once we started the digital and interactive revolution,
                                    we knew that this had to evolve into a model,
                     where people would not just settle for 24/7 self-service and interactivity (to
                                                just buy more stuff),
                           but that they would claim what their part in the conversation.
                     You can not give people remote controls and expect them to NOT zap away.
zaterdag 20 maart 2010                                                                                79
High
                                                                                          Social Network =
                                                                        Personal Social
                                             Social                      Relationships
                                           Campaigns
                                Viral
                              Marketing

                                                       Activation
                                                       Campaigns    Social Websites
   Interaction




                                                                                                 Engagement   spread the
                 Medium
                                       Email                                                                       word
                                     Marketing
                               Direct
                              Marketing
                                          Online media                                           Activation    “contact”
                                             Campaigns
                                                                     Websites
                                                                                                 Traffic            smell
                            POS            PR
                             Advertising
                                                                                                 Build            flower
                          Broadcasting
                  Low
                             2 weeks             2 months           2 years

                                                  Duration

zaterdag 20 maart 2010                                                                                                     80
High

                                                                              Personal Social
                                             Social                            Relationships
                                           Campaigns
                                Viral
                              Marketing

                                                       Activation
                                                        Campaigns       Social Websites
   Interaction




                 Medium
                                       Email                                       Social Site
                                     Marketing                      (info, fun, engagement, loyalty)
                               Direct
                                          Online media
                              Marketing
                                             Campaigns
                                                                         Websites

                            POS            PR
                             Advertising
                          Broadcasting
                  Low
                             2 weeks             2 months                2 years

                                                  Duration

zaterdag 20 maart 2010                                                                                 81
High

                                                                                    Personal Social
                                                    Social                           Relationships
                                                                                 Blogs, sites, ...
                                                  Campaigns
                                Viral
                              Marketing
                                                                                  Social
                                                                                 seeding
                                                              Activation
                                                               Campaigns       Social Websites
   Interaction




                 Medium
                                       Email                                               Social Site
                                     Marketing                             (info, fun, engagement, loyalty)
                               Direct
                                          Online media
                              Marketing
                                             Campaigns
                                                                                Websites

                                         Traffic
                            POS                   PR
                             Advertising
                          Broadcasting
                  Low
                             2 weeks                    2 months                2 years

                                                         Duration

zaterdag 20 maart 2010                                                                                        82
High                                                                                         Extra-Muros (3th party
                                                                                    Personal Social            online real-estate)
                                                    Social                           Relationships
                                                                                 Blogs, sites, ...
                                                  Campaigns
                                Viral
                              Marketing
                                                                                  Social
                                                                                 seeding            Social
                                                              Activation                          harvesting
                                                               Campaigns       Social Websites
   Interaction




                 Medium
                                       Email                                                 Social Site       Intra-Muros (your own
                                                                           (info, fun, engagement, loyalty)
                               Direct
                                     Marketing                                                                 online real-estate)
                                          Online media
                              Marketing
                                             Campaigns
                                                                                Websites
                                                              Conversion
                                                                offline
                                         Traffic                                            Conversion
                            POS                   PR                                         online

                             Advertising
                          Broadcasting
                  Low
                             2 weeks                    2 months                2 years

                                                         Duration

zaterdag 20 maart 2010                                                                                                                  83
“Get Into The Stream”
                         (freely after Madonna)




zaterdag 20 maart 2010                            84
Stream

 Destination

                         versus




zaterdag 20 maart 2010                     85
Destination versus a Stream




                         versus




zaterdag 20 maart 2010            86
Destination
                            •The traditional way of thinking
                            •“Come to us, we will show you”
                            •They are in control of:
                              programming, advertising,
                              presentation, comments, ...

                            •They used to be closed and afraid
                              to share ...




zaterdag 20 maart 2010                                           87
Stream
            • The new paradigm: status
                   updates create the “live web”

            • It comes to you, depending on
                   who/what you want to follow

            • Driven by Twitter, Facebook,
                   Google Reader, ...

            • Filtered by yourself, allowing
                   your peers to be your gatekeeper

            • Open, open, open, ...

zaterdag 20 maart 2010                                88
The power of “The Stream”




zaterdag 20 maart 2010                    89
The power of “The Stream”




zaterdag 20 maart 2010                    90
The power of “The Stream”



                           versus




zaterdag 20 maart 2010                    91
• The media-landscape has changed
                             with the arrival of digital, the
                             internet, social, mobile, ...
                         •   Traditional media must adapt to
                             this new reality
       Conclusions       •   It’s not a threat, is an
                             opportunity. Embrace to new
                             possibilities,
                           • as they reflect what the audience
                               is actually doing (not what we
                               think they are doing)
                           •   they are very powerful
                         • It’s a matter of finding a new
                             balance between
                           • traditional and new
                           • top-down and bottom-up
                           • talking and listening
zaterdag 20 maart 2010                                          92
twitter.com/jcaudron



zaterdag 20 maart 2010                          93
Fixing the Media
             KHMechelen
             March 2010

             jo@caudron.com


zaterdag 20 maart 2010          94

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Fixing The Media Kh Mechelen

  • 1. Fixing the Media KHMechelen March 2010 jo@caudron.com zaterdag 20 maart 2010 1
  • 2. twitter.com/jcaudron #JO@KHM zaterdag 20 maart 2010 2
  • 3. About Dear Media zaterdag 20 maart 2010 3
  • 4. About Dear Media Digital Strategy & Innovation for: zaterdag 20 maart 2010 4
  • 5. About me... • Founding Partner of Dear Media • Active in interactive since 1993 (Dear Media, ONE Agency, theOriginals, tvAgency, xCA, The Reference, ...) • Not a Digital Native Not a Digital Immigrant, but a Digital Architect • http://jocaudron.me (for the personal stuff) • http://www.linkedin.com/in/jocaudron (for the boring stuff) • www.twitter.com/jcaudron (to get in my stream) • http://www.facebook.com/jocaudron (we might even become friends ;-) • Become fan of Dear Media on www.facebook.com/ dearmedia and get the daily social media news in your stream picture: (c) Pieter Baert zaterdag 20 maart 2010 5
  • 7. To get this started... • Who is using? • Who is using? • Twitter • a Blackberry • Facebook, Netlog, ... • an iPhone (2G, 3G, 3Gs) • LinkedIn, Plaxo • a Google Phone • Email • an Android • Google Wave • a Nokia, Samsung, Sony Ericsson, ... • LBS • Augmented Reality zaterdag 20 maart 2010 7
  • 8. What’s your primary news source? • Radio • Newspaper • TV • Online newspaper • Magazines • Mine is ... Where is your Twitter Wall? zaterdag 20 maart 2010 8
  • 9. Halle Train Crash February ’10 What was the first media-brand that reported on the crash? zaterdag 20 maart 2010 9
  • 11. The Perfect Storm zaterdag 20 maart 2010 11
  • 12. Drivers of change Content choice the power of many advertising Clutter Social Media Convenience, Richness & poor Creativity Control zaterdag 20 maart 2010 12
  • 13. Drivers of change Content choice zaterdag 20 maart 2010 13
  • 14. 120.000.000 viewers x 6 = 620.000.000 min = 15mio “Prison Break” episodes zaterdag 20 maart 2010 14
  • 15. Youtube TOP 23 most viewed = 10.000.000.000 minutes = 250.000.000 episodes of Prison Break Every minute, 24HOURS of content is uploaded Source: http://mediatedcultures.net/ksudigg/?p=163 And this is just Youtube ... zaterdag 20 maart 2010 15
  • 16. Drivers of change advertising Clutter On average we are exposed to over 3.000 brand impressions each day! zaterdag 20 maart 2010 16
  • 17. Drivers of change poor Creativity interuption marketing, 30”, expandables, splash screens, ... zaterdag 20 maart 2010 17
  • 18. Drivers of change Viewers are taking Media are losing their control, deciding traditional “push” power. what they want to watch, when, and how. Pull strategy • On demand • Timeshifting • Ad skipping • Online content Convenience, Richness & • Games • User generated content Control • … zaterdag 20 maart 2010 18
  • 19. Drivers of change TIMESHIFTING  Cfr. Tivo, Telenet Flexview, ...  Allowing to skip ads  And users skip ads more then you like  User behavior is shifting towards more control (what, how, when). They are just waiting for DVR’s.  And this can hurt TV business ! Convenience, Richness & Control zaterdag 20 maart 2010 19
  • 20. Drivers of change PLACE SHIFTING Convenience, Richness & Control zaterdag 20 maart 2010 20
  • 21. Drivers of change AUTHORITY SHIFTING the power of many Social Media zaterdag 20 maart 2010 21
  • 22. Drivers of change Fragmentation Content choice the power of many advertising Clutter Social Media Convenience, Richness & poor Creativity Control Irritation Shift of control and ownership zaterdag 20 maart 2010 22
  • 23. Media 1.0 zaterdag 20 maart 2010 23
  • 24. SOCIAL OBJECT The Flower is the (potential) social object The mainstream media are the smell of the flower The bee is “spreading the word” and has the real power Level I: Sites, blogs, feeds, widgets Level II: Closed networks (Facebook, Netlog, ...) Level III: Through individuals (e-mail, Twitter, ...) Media 2.0 zaterdag 20 maart 2010 24
  • 29. Social Networks B2B zaterdag 20 maart 2010 29
  • 35. Price comparison - social shopping zaterdag 20 maart 2010 35
  • 38. The sky is the limit... zaterdag 20 maart 2010 38
  • 39. Some Numbers zaterdag 20 maart 2010 39
  • 40. February 2010: Facebook has 400.000.000 members (and is making profit) = +700K per day! zaterdag 20 maart 2010 40
  • 41. TODAY: 3Mio in Belgium +300.000 users in Belgium from September ’09 to November ’09! -> 28% of the population. TODAY: 3Mio in Belgium are on Netlog 150.000 people on Twitter (estimated) zaterdag 20 maart 2010 41
  • 42. zaterdag 20 maart 2010 42
  • 43. zaterdag 20 maart 2010 43
  • 44. zaterdag 20 maart 2010 44
  • 45. zaterdag 20 maart 2010 45
  • 46. So, Traditional Media are dead? zaterdag 20 maart 2010 46
  • 47. zaterdag 20 maart 2010 47
  • 48. Are newspapers dead? zaterdag 20 maart 2010 48
  • 49. zaterdag 20 maart 2010 49
  • 50. Traditional media under great pressure zaterdag 20 maart 2010 50
  • 51. Is TV dead? Probably not. zaterdag 20 maart 2010 51
  • 52. iDTV (and advertising) • it’s interactive • iDTV is for most people not really interactive • the “red button” today mainly is an extension of the overall TV-experience • real interactive apps (interactive advertising, gaming, walled garden apps, ...) have limited (no?) success. Only exception is televoting. • Does this have to do with context? • it’s digital • more channels • better quality of sound and image • HD • it’s TV (context!) • apparently the features that are rated as interesting and appealing are extensions of the TV-watching experience. • Interaction is only important when it comes down to “being in control of TV” (EPG, timeshifting => ad avoidance, on demand, ...) zaterdag 20 maart 2010 52
  • 53. The future of TV might not be on TV Lost S05E06 NLSubs Source: Cisco, June 2008 zaterdag 20 maart 2010 53
  • 54. The future of TV might not be on TV zaterdag 20 maart 2010 54
  • 55. Social TV zaterdag 20 maart 2010 55
  • 56. Radio must be dead too? Nope, not really. zaterdag 20 maart 2010 56
  • 57. Radio is not dead • Like magazines, radio has characteristics that make it harder to “copy” push out of the market or by-pass • local content: news, services, ... adapted to the hour of the day • trust between “voice” and “listener”: gatekeeper • there is an existing community of listeners and the station (much more than with TV) • radio is no jukebox • Yet, other initiatives are going after the attention of the listener zaterdag 20 maart 2010 57
  • 58. Print Magazines, dead and burried? zaterdag 20 maart 2010 58
  • 59. State of Magazines •They too are having an “identity crisis” •But the situation is more like with radio and not as bad as with newspapers •Still, what will the future bring? zaterdag 20 maart 2010 59
  • 60. The future of Magazines? zaterdag 20 maart 2010 60
  • 61. Mobile. Not dead at all. zaterdag 20 maart 2010 61
  • 62. Mobile is the Biggest! p ho nes. mo bile so ld 5 bi llion were bi llion n e! os t 1 r alo Alm las t yea o ve r the zaterdag 20 maart 2010 62
  • 63. Mobile is Finally Here • For 10 years, mobile internet really sucked • One disruptive player (Apple) changed the game entirely with a new mobile paradigm (iPhone) challenging all other mobile hardware/software providers • to create more than just a phone • to raise the level of consumer experience • to create a new eco-system where lot’s off money can be made (content - tools - services) • Soon, 100% of the market will be “iPhonized” zaterdag 20 maart 2010 63
  • 64. And there’s another one... Google must have been thinking: “we can innovate too...” zaterdag 20 maart 2010 64
  • 65. Mobile + social + real-world = future iPhone app -> LBS wine store Internet of Things: scanning/ tagging product More info, rating, social reviews Tag to my digital assets (I’ll buy later or elsewhere or online) zaterdag 20 maart 2010 65
  • 66. Mobile + social + real-world = future iPhone app -> LBS wine store Internet of Things: scanning/ tagging product More info, rating, social reviews Tag to my digital assets (I’ll buy later or elsewhere or online) zaterdag 20 maart 2010 66
  • 67. Mobile + social + real-world = future iPhone app -> LBS wine store Internet of Things: scanning/ tagging product More info, rating, social reviews Tag to my digital assets (I’ll buy later or elsewhere or online) zaterdag 20 maart 2010 67
  • 68. Mobile + social + real-world = future iPhone app -> LBS wine store Internet of Things: scanning/ tagging product More info, rating, social reviews Tag to my digital assets (I’ll buy later or elsewhere or online) zaterdag 20 maart 2010 68
  • 69. And it’s just the beginning zaterdag 20 maart 2010 69
  • 70. zaterdag 20 maart 2010 70
  • 71. zaterdag 20 maart 2010 71
  • 73. Augmented Reality •Do you know what this is? •No? •You are probably using it already ... zaterdag 20 maart 2010 73
  • 74. Augmented Reality Everyone has been using this for years zaterdag 20 maart 2010 74
  • 75. Augmented Reality Some might already take it a next step... zaterdag 20 maart 2010 75
  • 76. Augmented Reality - The Future zaterdag 20 maart 2010 76
  • 77. Augmented Reality - Today zaterdag 20 maart 2010 77
  • 78. Looking for a new Media Mix zaterdag 20 maart 2010 78
  • 79. Social is here to stay! Social is here to stay! Social is here to stay! Old Media Interactive Media Social Media Once we started the digital and interactive revolution, we knew that this had to evolve into a model, where people would not just settle for 24/7 self-service and interactivity (to just buy more stuff), but that they would claim what their part in the conversation. You can not give people remote controls and expect them to NOT zap away. zaterdag 20 maart 2010 79
  • 80. High Social Network = Personal Social Social Relationships Campaigns Viral Marketing Activation Campaigns Social Websites Interaction Engagement spread the Medium Email word Marketing Direct Marketing Online media Activation “contact” Campaigns Websites Traffic smell POS PR Advertising Build flower Broadcasting Low 2 weeks 2 months 2 years Duration zaterdag 20 maart 2010 80
  • 81. High Personal Social Social Relationships Campaigns Viral Marketing Activation Campaigns Social Websites Interaction Medium Email Social Site Marketing (info, fun, engagement, loyalty) Direct Online media Marketing Campaigns Websites POS PR Advertising Broadcasting Low 2 weeks 2 months 2 years Duration zaterdag 20 maart 2010 81
  • 82. High Personal Social Social Relationships Blogs, sites, ... Campaigns Viral Marketing Social seeding Activation Campaigns Social Websites Interaction Medium Email Social Site Marketing (info, fun, engagement, loyalty) Direct Online media Marketing Campaigns Websites Traffic POS PR Advertising Broadcasting Low 2 weeks 2 months 2 years Duration zaterdag 20 maart 2010 82
  • 83. High Extra-Muros (3th party Personal Social online real-estate) Social Relationships Blogs, sites, ... Campaigns Viral Marketing Social seeding Social Activation harvesting Campaigns Social Websites Interaction Medium Email Social Site Intra-Muros (your own (info, fun, engagement, loyalty) Direct Marketing online real-estate) Online media Marketing Campaigns Websites Conversion offline Traffic Conversion POS PR online Advertising Broadcasting Low 2 weeks 2 months 2 years Duration zaterdag 20 maart 2010 83
  • 84. “Get Into The Stream” (freely after Madonna) zaterdag 20 maart 2010 84
  • 85. Stream Destination versus zaterdag 20 maart 2010 85
  • 86. Destination versus a Stream versus zaterdag 20 maart 2010 86
  • 87. Destination •The traditional way of thinking •“Come to us, we will show you” •They are in control of: programming, advertising, presentation, comments, ... •They used to be closed and afraid to share ... zaterdag 20 maart 2010 87
  • 88. Stream • The new paradigm: status updates create the “live web” • It comes to you, depending on who/what you want to follow • Driven by Twitter, Facebook, Google Reader, ... • Filtered by yourself, allowing your peers to be your gatekeeper • Open, open, open, ... zaterdag 20 maart 2010 88
  • 89. The power of “The Stream” zaterdag 20 maart 2010 89
  • 90. The power of “The Stream” zaterdag 20 maart 2010 90
  • 91. The power of “The Stream” versus zaterdag 20 maart 2010 91
  • 92. • The media-landscape has changed with the arrival of digital, the internet, social, mobile, ... • Traditional media must adapt to this new reality Conclusions • It’s not a threat, is an opportunity. Embrace to new possibilities, • as they reflect what the audience is actually doing (not what we think they are doing) • they are very powerful • It’s a matter of finding a new balance between • traditional and new • top-down and bottom-up • talking and listening zaterdag 20 maart 2010 92
  • 94. Fixing the Media KHMechelen March 2010 jo@caudron.com zaterdag 20 maart 2010 94