Enterprises across all industries are in the midst of difficult, bet-the-company changes called digital transformation. Such transformation comes with the risk that slow, traditionally run IT organizations can’t keep up with the faster, customer-facing digital efforts. How can IT adapt? Join Jason Bloomberg from Intellyx and OutSystems to learn how to bridge the gap between the ‘old’ way of doing IT and the ‘new,’ more innovative and customer-focused approach that digital efforts require. You will learn how to empower self-service app development and resolve issues with shadow IT.

1. www.outsystems.com
Removing Roadblocks to
Digital Transformation

2. © OutSystems. All Rights Reserved www.outsystems.com
Agenda
Introductions and Overview
• Paul Squyres, Director, OutSystems
Guest Speaker
• Jason Bloomberg, President, Intellyx LLC

3. Removing Roadblocks to
Digital Transformation
Jason Bloomberg
President
jason@intellyx.com
@theebizwizard

4. About Jason Bloomberg
• President of industry analyst firm
Intellyx
• Agile digital transformation thought
leader
• Write for Forbes, several blogs, biweekly
newsletter the Cortex
• Buy my latest book,
The Agile Architecture
Revolution
Copyright © 2016, Intellyx, LLC4

5. What is Digital?
Customer preferences & behavior
drive technology choices
Range of technology touchpoints is exploding
Copyright © 2016, Intellyx, LLC5
PhotoCredit:RevolWebhttps://www.flickr.com/photos/revolweb/

6. What about Transformation?
Internal organizational change is necessary to maintain
focus on the customer in today’s digital world
Copyright © 2016, Intellyx, LLC6
PhotoCredit:Pascalhttps://www.flickr.com/photos/pasukaru76/

7. The Digital Mandate
• The web drove ebusiness
reinvention in the 1990s
• Mobile disrupted technology
consumption worldwide
• Additional touchpoints
exploded the digital challenge
• Now the IoT is layering on
further complexity
Copyright © 2016, Intellyx, LLC7
PhotoCredit:EstherVargashttps://www.flickr.com/photos/esthervargasc/

8. Shifting the Center of Gravity
Center of gravity is
the IT infrastructure
Center of gravity
is the customer
Copyright © 2016, Intellyx, LLC8
PhotoCredit:seanfonellihttps://www.flickr.com/photos/seanoneill/
Traditional IT
The Digital World

9. Customer Needs Begin with the
Device
• Enterprises must connect devices to back-end
technology
• Must perform every time, in real-time
Copyright © 2016, Intellyx, LLC9
Everything is in flux
PhotoCredit:WilliamMurphyhttps://www.flickr.com/photos/infomatique/

10. Digital Fragmentation
Few, well-understood
user interfaces
Centralized middleware
IT governed & managed
apps
Service interfaces from
SOA effort
Explosion of types of
touchpoints
Hybrid, cloud-centric
integration
Rogue IT & mobile app
explosion
The API economy
Copyright © 2016, Intellyx, LLC10
The Old Days Today

11. Big Mistake: Shifting Digital Away
from IT
• Leads to digital efforts
disconnected from IT
• ‘Legacy’ systems of record
act as limitations
• No effective cooperation
between Digital & IT (CDO &
CIO for example)
Copyright © 2015, Intellyx, LLC11
PhotoCredit:ErikPittihttps://www.flickr.com/photos/epitti/
Don’t fall for bad bimodal advice!

12. “Demise” of Enterprise IT
Department
• Out:
– IT as cost center
– IT as gatekeeper, slowing
things down
– IT as owner of all technology
• In:
– IT as service
provider
– IT as marketplace
– IT as facilitator of
security,
governance, and
access to systems
of record
Copyright © 2015, Intellyx, LLC12
PhotoCredit:BillBradfordhttps://www.flickr.com/photos/mrbill/

13. Rise of Self-Service IT
• Rise of the ‘citizen’
– Citizen integrator
– Citizen data analyst
– Citizen developer
• IT empowering self-
service across the
board
Copyright © 2016, Intellyx, LLC13
The ‘app store’ model for IT services
PhotoCredit:SalimVirjihttps://www.flickr.com/photos/salim/

14. Jason Bloomberg
President, Intellyx
jason@intellyx.com
@theebizwizard
Send email NOW to roadblocks@intellyx.com to
download this presentation
Thank You!

15. How OutSystems Enables Digital
Transformation

16. © OutSystems. All Rights Reserved www.outsystems.com

17. © OutSystems. All Rights Reserved www.outsystems.com

18. OutSystems Platform
A Rapid Development
Platform to Accelerate
Digital Transformation

19. OutSystems Top Value Attributes
Adapt the organization
to the software
Angular JS
Mode 2
Mode 1
Node JS
Mongo DB
REST
DEVELOP
QA
DEPLOY
ANALYZE
RAPID APP DEV +
HIGH QUALITY +
NO DELAYS
CONTINUOUS DELIVERY
FAST CHANGE, FOREVER
ENTERPRISE SCALE
MONITOR & MANAGE
USE EXISTING
SKILLS
SHIELD F/
TECH TURMOIL
NO LOCK-IN
portalsmobile
tablets devices

20. © OutSystems. All Rights Reserved www.outsystems.com
Mobile and Web Front-ends
Sought to improve customer experience and
reduce costs through innovation, modernizing
its claims processing system by adding a web
and mobile portal.
eServe took three months to build, providing an
elegant and highly-functional front-end that
works on both mobile devices and desktop
computers as well as integrates with AXA’s
legacy system, ACS, an in house platform
based on Oracle and .NET.
http://www.computerweekly.com/news/4500243453/Axa-builds-broker-web-portal-on-OutSystems
“Mitchell (COO) said he was confident enough to
run a show-and-tell session with Axa’s CEO after
only four weeks, to demonstrate the broker self-
service application.”
(Computer Weekly)
Fast Delivery Fast Change Skills Reuse RAD UI RAD Integration Integrated Lifecycle

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22. www.outsystems.com22 © OutSystems. All Rights Reserved22
Kent State Achieves Digital Transformation

23. Q&A

24. Thank You!