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Making Money
 Generating cash through the web
Two key methods…
 Active income

  You build, create or construct web-based material.

 Passive income

  Income that is generated with minimal (or no) setup,
  creation or supervision.
Freelancing
A freelancer is a person
who works for themselves.
Freelancers often charge
by the hour, the day or the
project and are effectively
running a small business
with their skill set as the
product.
Joys of Freelancing
   You’re the boss!

   You are free to pick and choose your
    clients.

   You can freelance part time.

   You choose your holidays and days off

   You can go to work in your underwear if
    you want.

   There’s no commute – extra time in bed
    every morning

   No annoying colleagues and
    micromanagers looking over your
    shoulder. Lots of quiet so you can get
    things done!

   Relatively cheap to get going; a computer
    and you’re away…
Problems with Freelancing
    You’re the boss! It’s all on you!

    Lack of security – ‘sick days’, nightmare clients
     you can’t afford to lose.

    Wave goodbye to the water cooler – there’s a lot
     of loneliness; can you go for one week without
     talking to another soul?

    Motivation can be tricky at times!

    Late nights & long hours during ‘crunch time’

    Work is inconsistent at times

    Working from home you never leave the office.

    The world still works 9 to 5 even if you don’t!

    Tax, accountancy, legal issues & financial
     responsibilities.
Problems with Clients
 Clients don’t always like to pay up… Factor this into
   your financial decisions…

 Clients THINK they know your job better than you
   do…

 Not all clients will value your services…
   http://youtu.be/R2a8TRSgzZY

 Design by committee is always an issue. Every
   department wants their own say…
How to start your
   business
   Beginner’s guide to freelancing
Type of Business
   Sole Trader
    Register yourself as self-employed with the taxman. Few
    requirements for business papers other than an annual ‘self-
    assessment’ form (single entry bookkeeping). You’re legally liable
    for any problems personally – any financial issues will affect your
    credit rating.

   Limited Liability Company (LTD)
    If your business fails, or if you’re sued, then your personal assets
    will be safe. You also get the prestige of a corporate identity
    (which you can always sell on later) and lower tax rates. Setting
    up a limited liability company is simple; you can register with
    Companies House over the internet! However, you are required
    to prepare and file accounts and tax returns and your books are
    subject to inspection by the public (double entry bookkeeping).
    http://www.hmrc.gov.uk/incometax/relief-self-emp.htm

                 Start off small…
    Generate business – friends, family, community projects. Offer free consultations
    and encourage referrals.


   Work on your portfolio – show off your best work!


   Offer your services for free (but not for too long!)


   Keep a business card on you at all times… (http://www.moo.com)


   Use social networks to advertise your services.


   Start attending networking events. Create your own if you need to!


   Promote on a budget – put up a flyer in the local library, put your web address on
    a t-shirt


   Start a blog – write a regular news column and attract an audience.


   Trawl the job boards – don’t scrape the bottom of the barrel though; leave the £1
    an hour work for others.


   Partner up with local businesses – cross promotion is a great way of brining in
    the clients for both parties!
…and slowly grow
   Raise your rates slowly – you can charge
    more as you gain more notoriety within
    the web design community.

   Start to offer more services as soon as
    you feel comfortable using the tools –
    web design can quickly become business
    card design, logo design and more.

   Gain online recognition – offer free
    materials like templates (with links back
    to your website) e.g.
    http://tomblr24.tumblr.com

   Diversify wherever possible – show your
    flexibility

   Don’t be afraid to wave goodbye to low
    paying clients. Try to make the split an
    amicable affair…
Be your own brand!
 Decide who you want to be…

   Fun & wacky? Friendly & professional? The ‘Local’
   specialist?

 Think about how you can satisfy your clients

   The personal touch? Are you ‘their web guy’?

 Don’t forget the power of testimonials.
Joining a Design House
 Team up with other skilled graphic designers, web
   workers and illustrators to form a design studio.

 There are a number of advantages and
   disadvantages to this.

 You share responsibilities and workloads, lower
   start-up costs, attract more clients, sharing
   expenses

 However, everyone needs to be paid, you have to
   contend with other’s needs, you may be ‘carrying’
   members of the group and you don’t necessarily
   see the same benefits of working alone.
Advertising
Use the popularity and leverage
 of your website(s) to generate
   cash. Advertising can be a
   great money-spinner if you
 have a popular website with a
      decent level of traffic.
Advantages of Advertising
 Make money whilst you sleep (passive income)

 Relatively simple to implement

 Updating and changing adverts can be quick and
   easy to do.

 You can control virtually every aspect of how and
   where adverts appear on your website.
Disadvantages of Advertising
 Advertisers can be demanding.

 The costs of running the website can be lower than
   your advertising income.

 The level of administration can be a nightmare for
   some clients; they may have their own invoicing
   systems which can be difficult to master…

 You could be spreading the message of a company
   or organization you don’t necessarily agree with
   (e.g. religious groups)
CPC / CPM / CPA
   Cost Per Click (CPC)

    You are paid a small amount of money each time somebody clicks on your
    advert. This is great for websites with targeted traffic in a niche market e.g.
    Tropical fish tanks

   Cost Per Mile (CPM)

    You are paid a small amount of money for every 1,000 visitors to your website.
    This is great for websites that get a lot of traffic coming though the servers
    e.g. Daily News or Entertainment sites

   Cost Per Action (CPA)

    You are paid a small amount of money for every visitor that performs a
    specific action for your advertiser (e.g. Signing up for a free trial, registering at
    their forums, etc) This is great for websites with dedicated fans and users e.g.
    High-profile bloggers.
Banner Adverts
          Banner ads come in various
           shapes and sizes and are
           typically sized according to their
           pixel dimensions. Common
           advert sizes include:

          Small Square 200x200
           Large Square 300x300
           Leaderboard 728 x 90
           Banner 468 x 60
           Skyscraper 120 x 600
           Wide Skyscraper 160 x 600

          Performance can vary
           considerably between sizes, so
           it’s always worthwhile
           experimenting with the various
           options on offer.
Google AdSense
Data Monetisation
   Websites generate a range of
    useful data that can be
    monetised through various
    methods.

   Data can include basic
    demographics, email addresses
    or even usage patterns. All this
    material can be sold to
    advertisers to target specific
    online campaigns.

   Websites can also generate
    additional revenue from
    newsletters and on-site signup
    programs. These can be
    leveraged against future sales
    and marketing campaigns.
Paid Membership
 Premium content can be hidden behind a ‘paywall’.
   This material can only be accessed by purchasing a
   membership package.

 Often this will include various levels of service
   (bronze, silver and gold membership for example)
   for various prices.

 Newspapers are increasingly turning to this model
   to fund their businesses.
Paid Membership
 There are a number of plug-ins and widgets that will
   aid you with adding a paywall.

 http://pigeonpaywall.com/
Affiliate Marketing
 An affiliate will give you a percentage of sales
   generated through your website.

 Example programs include Amazon and Netflix
Sponsorship
 Can you get people interested in sponsoring your
   website?

 Don’t be afraid to reach out to companies that may
   wish to give you money in exchange for banner ads
   and positive press.

 Make sure you’re clear about your terms and
   conditions before hand...
How to Optimise your
    Advertising
    Getting more cash for doing less…
A-B Testing
A-B Testing – which gives the better results? The
first version of a page (A) or an alternative version
(B)
Why is A-B Testing so
           important?
   If you have an online store, it is quite common to see visitors
    abandoning the purchase process at the time of checkout!
    Using A-B testing you can find out what issues users are
    having!

   The Official Vancouver 2010 Olympic Store improved sales
    by 20+% by taking the checkout down from a 2-page
    process to a 1-page process.

   Along with its other A-B tests, CareLogger increased its
    conversion rate by 34% simply by changing the color of the
    sign-up button from green to red!
What are heat maps?
 Heat Maps – tell you where
   people are looking and
   clicking the most.

 Ideally, you want to
   optimise these spaces as
   they’re your money making
   ‘hot spots’.

 Create tests for all your
   important promotional tools
   (even your CV!)
Website Testing Tools
 A/B Testing Tools:
   http://www.google.com/websiteoptimizer
   http://visualwebsiteoptimizer.com/
   http://unbounce.com/

 Heat map Tools:
   http://www.crazyegg.com/
   http://www.clicktale.com/product/attention_heatmaps
Selling Products
  & Services
Other methods of generating money with web
                  design
Virtual Goods
 Selling your skills needn’t necessarily mean
   freelancing; you can also use your new talents to
   generate plenty of products to sell.

 You can sell these items on your personal website
   or use external third parties.
Templates
   Sell your web design skills by producing templates.

   Top sellers keep their layouts fairly generic, so individuals can
    customise them to suit their needs.

   Use free templates to give potential buyers a sample of your
    talents.

   Keep prices low to entice customers. (£3 - £1,000)
eBooks
 Write about what you know...

 Quality beats quantity; people are willing to pay
   reasonable money for good quality information.

 Think about what sells. ‘How to...’ guides, Hints and
   Tips, specialist knowledge.

 iBooks, Kindle, PDFs, etc

 Be conscious of your pricing (99p - £300)
Stock Imagery
 Do you like to take photos?

 Can you generate your own pictures or images?
   Think about what people commonly use...

 http://www.istockphoto.com/
   http://www.shutterstock.com/
Web Resources
 Buttons, icons, patterns, shapes, special actions

 Can you create a ‘pack’ for other users? Think
   about what people are always after...

 Can you offer a simple tool or service? Consider
   your other skills (can you draw, code, design
   advanced spreadsheet formulae, create music).

   Not only can you make the tool a paid service, but
   you can also apply adverts for extra revenue.
Web Resources
Physical Products
 Unlike virtual products, physical products require
   more initial outlay and more preparation.

 However, physical products are often valued more
   highly by the consumer than virtual ones.

 Books: http://www.lulu.com/

 T-Shirts: http://www.spreadshirt.co.uk/

 Miscellaneous Items: http://www.cafepress.com/

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Making Money on the Web

  • 1. Making Money Generating cash through the web
  • 2. Two key methods…  Active income You build, create or construct web-based material.  Passive income Income that is generated with minimal (or no) setup, creation or supervision.
  • 3. Freelancing A freelancer is a person who works for themselves. Freelancers often charge by the hour, the day or the project and are effectively running a small business with their skill set as the product.
  • 4. Joys of Freelancing  You’re the boss!  You are free to pick and choose your clients.  You can freelance part time.  You choose your holidays and days off  You can go to work in your underwear if you want.  There’s no commute – extra time in bed every morning  No annoying colleagues and micromanagers looking over your shoulder. Lots of quiet so you can get things done!  Relatively cheap to get going; a computer and you’re away…
  • 5. Problems with Freelancing  You’re the boss! It’s all on you!  Lack of security – ‘sick days’, nightmare clients you can’t afford to lose.  Wave goodbye to the water cooler – there’s a lot of loneliness; can you go for one week without talking to another soul?  Motivation can be tricky at times!  Late nights & long hours during ‘crunch time’  Work is inconsistent at times  Working from home you never leave the office.  The world still works 9 to 5 even if you don’t!  Tax, accountancy, legal issues & financial responsibilities.
  • 6. Problems with Clients  Clients don’t always like to pay up… Factor this into your financial decisions…  Clients THINK they know your job better than you do…  Not all clients will value your services… http://youtu.be/R2a8TRSgzZY  Design by committee is always an issue. Every department wants their own say…
  • 7. How to start your business Beginner’s guide to freelancing
  • 8. Type of Business  Sole Trader Register yourself as self-employed with the taxman. Few requirements for business papers other than an annual ‘self- assessment’ form (single entry bookkeeping). You’re legally liable for any problems personally – any financial issues will affect your credit rating.  Limited Liability Company (LTD) If your business fails, or if you’re sued, then your personal assets will be safe. You also get the prestige of a corporate identity (which you can always sell on later) and lower tax rates. Setting up a limited liability company is simple; you can register with Companies House over the internet! However, you are required to prepare and file accounts and tax returns and your books are subject to inspection by the public (double entry bookkeeping). http://www.hmrc.gov.uk/incometax/relief-self-emp.htm
  • 9. Start off small… Generate business – friends, family, community projects. Offer free consultations and encourage referrals.  Work on your portfolio – show off your best work!  Offer your services for free (but not for too long!)  Keep a business card on you at all times… (http://www.moo.com)  Use social networks to advertise your services.  Start attending networking events. Create your own if you need to!  Promote on a budget – put up a flyer in the local library, put your web address on a t-shirt  Start a blog – write a regular news column and attract an audience.  Trawl the job boards – don’t scrape the bottom of the barrel though; leave the £1 an hour work for others.  Partner up with local businesses – cross promotion is a great way of brining in the clients for both parties!
  • 10. …and slowly grow  Raise your rates slowly – you can charge more as you gain more notoriety within the web design community.  Start to offer more services as soon as you feel comfortable using the tools – web design can quickly become business card design, logo design and more.  Gain online recognition – offer free materials like templates (with links back to your website) e.g. http://tomblr24.tumblr.com  Diversify wherever possible – show your flexibility  Don’t be afraid to wave goodbye to low paying clients. Try to make the split an amicable affair…
  • 11. Be your own brand!  Decide who you want to be… Fun & wacky? Friendly & professional? The ‘Local’ specialist?  Think about how you can satisfy your clients The personal touch? Are you ‘their web guy’?  Don’t forget the power of testimonials.
  • 12. Joining a Design House  Team up with other skilled graphic designers, web workers and illustrators to form a design studio.  There are a number of advantages and disadvantages to this.  You share responsibilities and workloads, lower start-up costs, attract more clients, sharing expenses  However, everyone needs to be paid, you have to contend with other’s needs, you may be ‘carrying’ members of the group and you don’t necessarily see the same benefits of working alone.
  • 13. Advertising Use the popularity and leverage of your website(s) to generate cash. Advertising can be a great money-spinner if you have a popular website with a decent level of traffic.
  • 14. Advantages of Advertising  Make money whilst you sleep (passive income)  Relatively simple to implement  Updating and changing adverts can be quick and easy to do.  You can control virtually every aspect of how and where adverts appear on your website.
  • 15. Disadvantages of Advertising  Advertisers can be demanding.  The costs of running the website can be lower than your advertising income.  The level of administration can be a nightmare for some clients; they may have their own invoicing systems which can be difficult to master…  You could be spreading the message of a company or organization you don’t necessarily agree with (e.g. religious groups)
  • 16. CPC / CPM / CPA  Cost Per Click (CPC) You are paid a small amount of money each time somebody clicks on your advert. This is great for websites with targeted traffic in a niche market e.g. Tropical fish tanks  Cost Per Mile (CPM) You are paid a small amount of money for every 1,000 visitors to your website. This is great for websites that get a lot of traffic coming though the servers e.g. Daily News or Entertainment sites  Cost Per Action (CPA) You are paid a small amount of money for every visitor that performs a specific action for your advertiser (e.g. Signing up for a free trial, registering at their forums, etc) This is great for websites with dedicated fans and users e.g. High-profile bloggers.
  • 17. Banner Adverts  Banner ads come in various shapes and sizes and are typically sized according to their pixel dimensions. Common advert sizes include:  Small Square 200x200 Large Square 300x300 Leaderboard 728 x 90 Banner 468 x 60 Skyscraper 120 x 600 Wide Skyscraper 160 x 600  Performance can vary considerably between sizes, so it’s always worthwhile experimenting with the various options on offer.
  • 19. Data Monetisation  Websites generate a range of useful data that can be monetised through various methods.  Data can include basic demographics, email addresses or even usage patterns. All this material can be sold to advertisers to target specific online campaigns.  Websites can also generate additional revenue from newsletters and on-site signup programs. These can be leveraged against future sales and marketing campaigns.
  • 20. Paid Membership  Premium content can be hidden behind a ‘paywall’. This material can only be accessed by purchasing a membership package.  Often this will include various levels of service (bronze, silver and gold membership for example) for various prices.  Newspapers are increasingly turning to this model to fund their businesses.
  • 21. Paid Membership  There are a number of plug-ins and widgets that will aid you with adding a paywall.  http://pigeonpaywall.com/
  • 22. Affiliate Marketing  An affiliate will give you a percentage of sales generated through your website.  Example programs include Amazon and Netflix
  • 23. Sponsorship  Can you get people interested in sponsoring your website?  Don’t be afraid to reach out to companies that may wish to give you money in exchange for banner ads and positive press.  Make sure you’re clear about your terms and conditions before hand...
  • 24. How to Optimise your Advertising Getting more cash for doing less…
  • 25. A-B Testing A-B Testing – which gives the better results? The first version of a page (A) or an alternative version (B)
  • 26. Why is A-B Testing so important?  If you have an online store, it is quite common to see visitors abandoning the purchase process at the time of checkout! Using A-B testing you can find out what issues users are having!  The Official Vancouver 2010 Olympic Store improved sales by 20+% by taking the checkout down from a 2-page process to a 1-page process.  Along with its other A-B tests, CareLogger increased its conversion rate by 34% simply by changing the color of the sign-up button from green to red!
  • 27. What are heat maps?  Heat Maps – tell you where people are looking and clicking the most.  Ideally, you want to optimise these spaces as they’re your money making ‘hot spots’.  Create tests for all your important promotional tools (even your CV!)
  • 28. Website Testing Tools  A/B Testing Tools: http://www.google.com/websiteoptimizer http://visualwebsiteoptimizer.com/ http://unbounce.com/  Heat map Tools: http://www.crazyegg.com/ http://www.clicktale.com/product/attention_heatmaps
  • 29. Selling Products & Services Other methods of generating money with web design
  • 30. Virtual Goods  Selling your skills needn’t necessarily mean freelancing; you can also use your new talents to generate plenty of products to sell.  You can sell these items on your personal website or use external third parties.
  • 31. Templates  Sell your web design skills by producing templates.  Top sellers keep their layouts fairly generic, so individuals can customise them to suit their needs.  Use free templates to give potential buyers a sample of your talents.  Keep prices low to entice customers. (£3 - £1,000)
  • 32. eBooks  Write about what you know...  Quality beats quantity; people are willing to pay reasonable money for good quality information.  Think about what sells. ‘How to...’ guides, Hints and Tips, specialist knowledge.  iBooks, Kindle, PDFs, etc  Be conscious of your pricing (99p - £300)
  • 33. Stock Imagery  Do you like to take photos?  Can you generate your own pictures or images? Think about what people commonly use...  http://www.istockphoto.com/ http://www.shutterstock.com/
  • 34. Web Resources  Buttons, icons, patterns, shapes, special actions  Can you create a ‘pack’ for other users? Think about what people are always after...  Can you offer a simple tool or service? Consider your other skills (can you draw, code, design advanced spreadsheet formulae, create music). Not only can you make the tool a paid service, but you can also apply adverts for extra revenue.
  • 36. Physical Products  Unlike virtual products, physical products require more initial outlay and more preparation.  However, physical products are often valued more highly by the consumer than virtual ones.  Books: http://www.lulu.com/  T-Shirts: http://www.spreadshirt.co.uk/  Miscellaneous Items: http://www.cafepress.com/