This document provides leadership advice and best practices for physician champions leading an organization through an electronic health record implementation. It discusses the importance of developing vision, communicating change effectively, creating guiding coalitions and advisory teams, developing relationships with implementation teams and end users, and anchoring changes in organizational culture. The document emphasizes listening to others, maintaining a positive attitude, and celebrating wins to motivate staff through the challenging transition process.

1. Leadership “Pearls” for the Physician Champion Jon Zlabek, MD, FACP Gundersen Lutheran Medical Center La Crosse, WI [email_address]

6. Gundersen Lutheran Service Area

8. Warning! Your Organization is Unique!

11. Your Role: The Leadership Pyramid Develop Yourself As A Leader Lead Others Develop Other Leaders

12. The Power of Effective Vision Casting

24. Recommended Reading Visioneering Pastor Andy Stanley

25. Selected Principles of Organizational Change

26. “ If you don’t like change, you’re going to like irrelevance even less.” General Eric Shinseki U.S. Army Chief of Staff

29. 2% Innovators 10% Early Adopters 60% Middle Adopters 20% Late Adopters 8% Laggards Developing the Leader Within You – John C. Maxwell

30. The Kubler-Ross Model Marc Wright www.simply-communicate.com

42. Is This Your Guiding Coalition?

47. Highly Recommended Reading Leading Change John P. Kotter Developing the Leader Within You John C. Maxwell

48. The Importance of Strategic Team Structures

52. Physician Leadership Team Develop Yourself As A Leader Lead Others Develop Other Leaders

54. Recommended Reading Developing the Leaders Around You John C. Maxwell

59. The slides that follow are some of what I presented to the Advisory Team at our first meeting . . .

69. The slides that follow are some of what I presented to Executive Leadership when requesting Physician and Associate Staff time to be Super Users . . .

76. Tips For the Physician Champion

83. Implementation Team Develop Yourself As A Leader Lead Others Develop Other Leaders

85. Pure Gold Leadership Nuggets Illustrating Principles of Organizational Leadership through the Epic Project Jon Zlabek

89. Strong Relationships with End Users Under-Promise and Over-Deliver

97. The slides that follow are some of what I presented to departments before Go-Live . . .

98. Deep Thoughts by JON ZLABEK

111. Physician Champion Tips At Go-Live

120. The Importance of YOUR Leadership Development

121. The Leadership Pyramid Develop Yourself As A Leader Lead Others Develop Other Leaders

124. Who is ultimately responsible for YOUR leadership development?

127. Recommended Reading The Speed of Trust Stephen M.R. Covey speedoftrust.com

129. Highly Recommended Reading The 21 Irrefutable Laws of Leadership John C. Maxwell

131. Epic – Home Life Balance Your career is a 30+ year marathon, not a sprint Take a step back and look at the big picture . . . What matters most? Leave work at work Family comes first

137. “ It ain’t an easy job, but when you bring a couple thousand Gundersen Lutheran employees through implementation, and you ain’t lost a one of them . . . Ain’t a feeling like it in the world.”