2. Having a digital strategy will
soon look as ridiculous as
having an electricity strategy
Kay Boycott, CEO, Asthma UK
â
Credit: Filterforge
â
3. Tech puts power into
peopleâs hands and
has the potential to
change both
attitudes and livesâ
Nigel Kershaw, Big Issue,
Executive chairman
â
Credit: PurplemattïŹsh
4. You donât have to do
it the way youâve
always done it -
thereâs better,
quicker, cheaper
options to look atâ
Senior spokesperson, GDS
â
Credit: Torley
5. Is digital just a better,
way of communicating?
Or are there more
fundamental issues
about power,
ownership, decision-
making, participation
and co-production?
Steve Ford, CEO, Parkinsonâs UK
â
6. It canât be done to
people. Unless
people feel that
they own it, then it
canât be successfulâ
Helena Raven, NSPCC
â
Credit: Rawpixel
7. If there was one
thing we could
change - it would
be for CEOs to be
braver and more
openâ
Vicky Browning, Director,
CharityComms
â
Credit: Play Crackthesky
8. Just relying on a
generational shift
will take a long
time. We canât wait
that longâ
Gareth Ellis-Williams,
Head of digital,
Prostate Cancer UK
â
Credit: Pedro Ribiero Simoes
9. You have to start
from the point of
view that no-one
caresâ
Adam Gee, Channel 4
shrug
â
Credit: theryanschubert
10. This is Service
transformation -
partly enabled by
digital â not digital
transformationâ
Sarah Prag,
Digital transformation coach
â
Credit: Wojciech Staszczyk
11. This isnât a waste
of money, itâs the
necessary cost of
changeâ
Edward Humphrey,
Director of Digital, BFI
â
Credit: Wikimedia
12. "Gen Z value
honesty,
transparency and
have a very direct
relationship with
brands.â
Hannah ScurïŹeld,
Research Director, Intel
â
Credit: Brad Flickinger
13. The sector is too
complacent about
the new, more
digital entrantsâ
Karl Wilding, Director of
Public Policy, NCVO
â
14. As digital natives
grow up and enter
the workforce itâs
going to be
increasingly odd for
those skills to be in
silosâ
Vicky Browning, Director,
CharityComms
â
Credit: Your Don
15. 19 c chimneys
Jonathan Simmons, Zone
The only comparable time to this is
the industrial revolutionâ
â
Credit: Hartmann_Maschinenhalle
16. Itâs as important to
ïŹgure out right now
what you should
stop doing digitally
as well as what you
should start doingâ
Owen Pringle,
Director, Therein
â
Credit: bk_
20. In 5 years it may be
disappointing how
little will change
across the sector.
There will be a long
tail of canâts, wonâts,
and canât aïŹords.
Karl Wilding, NCVO
â
Credit: Jez Arnold
21. In successful
transformation a lot of
changes arenât about
asking for new
money⊠but spending
it diïŹerentlyâ
Owen Pringle, Therein
â
Credit: Mohtj
22. Itâs all about
leadership. Itâs as
simple as
that. Simple answer,
diïŹcult solutionâ
Vicky Browning, Director,
CharityComms
â
Credit: Atosorigin
23. Digital media
policy should
broadly be about
what you can do
rather than what
you canâtâ
Roly Keating, CEO
British Library
â
Credit: Osterhas
24. "Weâre trying to
create bottom up
change - and it is
working - but itâs not
fast enough
Frankie Wicks,
Digital Delivery Manager, RSPB
â
Credit: Horiavarlan
26. Find the real leaders
in an organisation.
Work with them and
you can grow
something good."
Jon Alexander,
New Citizenship Project
â
Credit: Pam Hataitai
27. HR has a unique role
to play â but itâs
currently under
delivering because
people donât see how
important it is in this
transformationâ
Owen Pringle, Director, Therein
â
Credit: Grow3
28. âItâs so pivotal
to our future
that we need to
put more
resources
behind it"
Beth Thoren, RSPB
â
Credit: Pixabay
29. How do we turn all this
sector talk into sector action?â
Emma Thomas, former CEO,
Youthnet
â
Credit: Marc Wathieu
30. Grant funding may
be dropping but
thereâs actually more
opportunities and
more fundersâ
Daniel Wilson, Big Issue Invest
â
Credit: Sirqitous
31. Thereâs a growing
appetite⊠but at the
moment I donât think
weâre at the hungry
stage consistently
across the sector yetâ
Zoe Amar,
Digital marketing consultant
â
Credit Jack Fiallos
32. "I donât think
thereâs a space
for charities to
come together
and innovateâ
Jon Kingsbury,
Head of Digital Economy,
Knowledge Transfer Network
â
Credit: Carlos Maya
33. Get a bunch of
smart people in a
room and generate
some new ideasâ
Steve Rogers,
Director EMEA, Google
â
Credit: GruïŹ Ywain
34. "This is the challenge for the
charitable sector - the
potential need to redesign
their own organisations at
the same time as changing
the way they deliver
services to end users"
Baroness Martha Lane Fox
â
Credit: R van Eldwijk
35. Collaborate -
share your code,
share your plans,
share content,
share resourcesâ
Ed Humphrey,
Director of Digital, BFI
â
Credit: F-R-A-N-K
36. Create an umbrella
that protects people
and let them
experiment with
trying to break your
business.â
Jonathan Kingsbury,
Knowledge Transfer Network
â
Credit: Unsplash
37. In GDS - the single
biggest thing was
saying that it was
going to be user
centred not
Government
centredâ
Senior GDS spokesperson
â
38. We need:
more people
doing digital,
fewer people in
the digital teamâ
Amanda Neylon,
Head of Digital,
Macmillan Cancer Support
â
39. Lots of charities
donât empower
their digital
leaders to be
strategicâ
Laila Takeh, CMO, Raising IT
â
Credit: Dean Hochman
40. You can get a
Harvard education
for free. Thatâs the
disruption which is
making the biggest
diïŹerence.â
Nigel Kershaw, Big Issue
â
41. I would ïŹnd it diïŹcult
to ïŹnd an area of our
business where
thereâs not potential
for technology to
improve what we do"
Simon Gillespie, CEO, British
Heart Foundation
â
Credit: Woolydear
42. Do we really need
more hospitals and
people in school
buildings? We
should rethink the
resources in our own
communities.
Annika Small, Nominet Trust
â
Credit: Wikimedia
43. The pace of change
will accelerate, and the
impact of that change
will be more far
reaching than itâs
possible to imagine"
Jon Davie, Zone
â
45. Charity people are just
nicer than elsewhere.
Thatâs great - but it
does mean that thereâs
a lot of decisions by
committeeâ
Rosie Slater,
British Red Cross
â
Credit: Wikimedia
46. Find one problem
and put enough
eïŹort into ïŹxing
that. Then move
on to the nextâ
Bob Barbour, Shelter
â
Credit: Dan Claudiu Gavril
47. We need more
experiments that
dismantle the barriers
between services,
volunteer and
fundraising. If we did
what might we
achieve?â
Helen Goulden, Director, Nesta
â
Credit: Unsplash
48. Be crystal clear on
how important it is to
your business model,
and then be relentless
about trying to change
digital capability"
Kay Boycott, CEO, Asthma Uk
â
Credit: Wlodi
49. The best
technologies are
the ones that you
stop noticingâ
Chris Thorn,
British Heart Foundation
â
Credit: Riverap1
50. We havenât begun
to scratch the
surface of how tech
will aïŹect
everythingâ
Annika Small, former CEO,
Nominet Trust
â
Credit: Wikimedia
51. This is not just a question of changing
skillset. It is a changing of mindset.
Julie Dodd, Author of the New Reality
â