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Personal Insurance Practice – Best Practices Study, 2010


1.   Primary Property

         Our carrier programs with Chubb, ACE Private Risk Services and Fireman’s Fund Insurance
         specialize in properties of $750,000+
         Our markets with The Hartford, Safeco and The Republic Group specialize in properties from
         $300,000+
         We have international specialty carriers such as Lloyds of London, and many other options.
         Direct insurance companies are typically less competitive in providing broad policy
         endorsements and specialty coverage options
         Property insurance is typically the key part of any insurance program, and many insurance
         carriers offer companion credits and premium discounts when combining auto, watercraft
         and other personally-owned policies as part of that portfolio.
         Primary property can be defined as a single-family home, condominium or apartment.

1.   Condominiums & Town homes

         Condominiums are set up for the unit-owner to insure all personally owned contents (similar
         to an apartment or co-op policy) and will be responsible for any alterations or additions to
         the unit’s features (including cabinetry, flooring, wall covering, appliances and fixtures.)
         It is of key importance that the policy holder be familiar with the terms and the bylaws, with
         specific details of what is the insuring responsibility of the condo owner.
         Become familiar with common area assessment rules in the event of a group liability claim.
         Condominium insurance is one of the most affordable based upon the lesser chance of a
         weather related claim. The largest risk is water damage from adjacent units, theft and fire.

2.   Secondary or Investment Properties

         Our agency is licensed in all 50 United States, and every Territory & Province of Canada.
         We have appointed and specialty markets for seasonal properties, investment properties,
         and capabilities to offer worldwide programs for our clients.
         Most insurance carriers have a limit on investment properties that are personally owned
         before they consider them to be a true business exposure, in which case business insurance
         can be sourced through our agency.
3.   Watercraft

         Our agency has programs available for personal watercraft, hobby-craft, cruisers, and other
         boats that are typically less than 36 feet in length.
         Our agency also has specialty programs for Yacht, and watercraft in excess of 50 feet in
         length.
         We can place yacht and personal watercraft slipped in ocean-bound marinas, insure yachts
         that hire full crews, and even write policies on high performance and classic watercraft.

4.   Auto

         The minimum auto single-limits I recommend that our clients carry are $250K/$500K/$100K;
         this means $250K payout per person, $500K payout per accident, $100K payout in property
         damage. This is traditionally the minimum policy limit to qualify for the personal umbrella.
         I suggest combined-single-limits as opposed to traditional single limits, so there are lesser
         restrictions in the event of a more serious loss that may exceed the per-accident policy limit.
              o For example: If you carry $500K combined-single-limits on your auto, you will have
                   $500,000 per accident aggregate limit, no separate limits on property damage or
                   per person limits.
         Be familiar with the difference between Actual Cash Value, Agreed Value and Stated Value
         and how your auto policy responds. If your auto is worth $100K+, I suggest Agreed Value, so
         you know exactly what your auto is insured for in the event of a loss, and there will be no
         actual cash value and depreciation cost debate in salvage or a claims payment.

5.   Personal Liability

         An ‘umbrella policy’ is utilized when your liability limits have been reached on your property,
         auto or watercraft policies.
              o For Example: In the event a policy holder has split limits on their auto policy of
                   250/500/100, and a claim and subsequent lawsuit exceeds $500,000 –the umbrella,
                   at that point, would initiate extended coverage when the policy limits are reached.
         Umbrellas can cover specific liability risks for policy holders such as investment and seasonal
         property, jet skis, recreational vehicles, and other factors that could produce a higher level
         of risk and liability. The umbrella policy also provides coverage for legal defense and counsel.

6.   Jewelry Collections / Fine Art / Antiquities

         Both Chubb and ACE Private Risk Services have the broadest jewelry coverage available.
              o Chubb’s rate is typically $2 per $100 of value; ACE is typically $1.30 per $100 of
                   value. Mid-market carriers such as Safeco can offer a rate of $.90 per $100 of value.
         Special coverage for breakage, theft, pair/set loss and mysterious disappearance.
         We suggest individually scheduling jewelry items that are valued over $5,000, and other
         sentimentally important items that you want specifically scheduled. We insure items based
         upon full replacement cost, and we suggest that re-appraisals on significant collections to be
         conducted every 5-7 years.
     Insurance carriers have corporate and independent regional resources for policy holders that
     request fine arts appraisals, jewelry collection appraisals, and personal inventory services.
7.   Yacht & Aviation

             Yachts and Personal Aviation requiring navigational and operating crews belong on a
             specialized policy –which we have markets for.
             Yachts and Aviation can be written in the name of a Limited Partnership, Trust or a business
             name, as there are ways to evaluate if it is more appropriate for a personal or business use
             policy.

    8.   Commercial or Business Exposures

             Our agency has the largest, independently-owned property & casualty commercial
             operations in Dallas/Ft. Worth. My commercial colleagues work with me as a holistic team
             and offer our clients a significant resource to address their business needs and keep
             everything appropriately managed with one agency.

    9.   Complete Family Office Insurance & Consultation

             The Personal Risk Management Practice at Swingle Collins & Associates offers a specialized
             program appropriate for the complexities of insuring asset-rich individuals and families. Such
             clients typically employ the services of private counsel or a family office manager to address
             all aspects of risk avoidance and policy management to adequately protect the family
             assets.

    10. Swingle Collins & Associates’ - Comprehensive Risk Management Analysis

Our experienced team of specialists will provide a comprehensive risk management review for each client.

         Here are the steps we take in the referral or prospective client review process:

             Gathering of basic underwriting information (DOB, SSN, DL#, Address, Contact Info)
             Request a current copy of the insurance declarations page for all personal insurance policies.
                  o A declaration page is a summary document that shows policy limits, deductibles,
                      endorsements, credits, issuing companies, renewal dates, etc.
             Perform an analysis of the current insurance policies, evaluate the exposures, and draft out a
             risk management plan specifically for the prospective client.
             Market the prospective client with two or more appropriately selected insurance programs.
             Complete a client summary and analysis of the current insurance program; produce a side-
             by-side comparison, along with any other recommendations or policy language clarifications.
             Should the prospective client wish to proceed with a proposal, a proposal and payment
             options plan will be provided as a formal offer.
             Upon request, at policy renewals or at any time, my team will manage the insurance
             program, personally; because when you work with us, you work with us.
As entrepreneurial Risk Management specialists with expertise in all personal property
and casualty products, the team at Swingle Collins is ideally positioned to address your
unique family office because of a number of important advantages.

When financial planners, estate planners, CPAs and family office managers expand the
range of services they provide, they are also increasing their exposure to errors and
omission liability. Although a client’s private counsel or advisor may enjoy a relationship
of mutual trust with the families they serve, they may find themselves having to defend
against claims made by their own clients. Family office exposure can include breach of
fiduciary duty or professional malpractice. Potential settlements in such cases could be
devastating – unless the family office and those who provide its services are
appropriately protected with commercial insurance coverage.

Swingle Collins & Associates provides access to a comprehensive Wealth Managers
Insurance Program that is tailored to meet the unique insurance needs of family offices
and planning teams, including:

       Professional liability, and Director & Officer Liability
       Family trust and trustee liability
       Employment practices liability
       Private fund coverage for investment entities

       Generational family wealth may be jeopardized without access to experienced
       specialists in the area of insurance and risk management; we both recognize and
       appreciate that consultative responsibility.

 My dedication to my business partners is to become a trusted and invaluable part of the
 client review process, and to reflect the same professionalism that you employ in your
                              own business practices. JMP



                                      Jason M. Pond
                                Swingle Collins & Associates

                       13760 Noel Road, Suite 600 Dallas, TX 75240
                                 Direct Line (972)715-8703
                                  Mobile (972) 342-8645
                                     Fax (972)387-3808
                              Jason.pond@swinglecollins.com

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Sca Financial Planner Benchmark Study 2010

  • 1. Personal Insurance Practice – Best Practices Study, 2010 1. Primary Property Our carrier programs with Chubb, ACE Private Risk Services and Fireman’s Fund Insurance specialize in properties of $750,000+ Our markets with The Hartford, Safeco and The Republic Group specialize in properties from $300,000+ We have international specialty carriers such as Lloyds of London, and many other options. Direct insurance companies are typically less competitive in providing broad policy endorsements and specialty coverage options Property insurance is typically the key part of any insurance program, and many insurance carriers offer companion credits and premium discounts when combining auto, watercraft and other personally-owned policies as part of that portfolio. Primary property can be defined as a single-family home, condominium or apartment. 1. Condominiums & Town homes Condominiums are set up for the unit-owner to insure all personally owned contents (similar to an apartment or co-op policy) and will be responsible for any alterations or additions to the unit’s features (including cabinetry, flooring, wall covering, appliances and fixtures.) It is of key importance that the policy holder be familiar with the terms and the bylaws, with specific details of what is the insuring responsibility of the condo owner. Become familiar with common area assessment rules in the event of a group liability claim. Condominium insurance is one of the most affordable based upon the lesser chance of a weather related claim. The largest risk is water damage from adjacent units, theft and fire. 2. Secondary or Investment Properties Our agency is licensed in all 50 United States, and every Territory & Province of Canada. We have appointed and specialty markets for seasonal properties, investment properties, and capabilities to offer worldwide programs for our clients. Most insurance carriers have a limit on investment properties that are personally owned before they consider them to be a true business exposure, in which case business insurance can be sourced through our agency.
  • 2. 3. Watercraft Our agency has programs available for personal watercraft, hobby-craft, cruisers, and other boats that are typically less than 36 feet in length. Our agency also has specialty programs for Yacht, and watercraft in excess of 50 feet in length. We can place yacht and personal watercraft slipped in ocean-bound marinas, insure yachts that hire full crews, and even write policies on high performance and classic watercraft. 4. Auto The minimum auto single-limits I recommend that our clients carry are $250K/$500K/$100K; this means $250K payout per person, $500K payout per accident, $100K payout in property damage. This is traditionally the minimum policy limit to qualify for the personal umbrella. I suggest combined-single-limits as opposed to traditional single limits, so there are lesser restrictions in the event of a more serious loss that may exceed the per-accident policy limit. o For example: If you carry $500K combined-single-limits on your auto, you will have $500,000 per accident aggregate limit, no separate limits on property damage or per person limits. Be familiar with the difference between Actual Cash Value, Agreed Value and Stated Value and how your auto policy responds. If your auto is worth $100K+, I suggest Agreed Value, so you know exactly what your auto is insured for in the event of a loss, and there will be no actual cash value and depreciation cost debate in salvage or a claims payment. 5. Personal Liability An ‘umbrella policy’ is utilized when your liability limits have been reached on your property, auto or watercraft policies. o For Example: In the event a policy holder has split limits on their auto policy of 250/500/100, and a claim and subsequent lawsuit exceeds $500,000 –the umbrella, at that point, would initiate extended coverage when the policy limits are reached. Umbrellas can cover specific liability risks for policy holders such as investment and seasonal property, jet skis, recreational vehicles, and other factors that could produce a higher level of risk and liability. The umbrella policy also provides coverage for legal defense and counsel. 6. Jewelry Collections / Fine Art / Antiquities Both Chubb and ACE Private Risk Services have the broadest jewelry coverage available. o Chubb’s rate is typically $2 per $100 of value; ACE is typically $1.30 per $100 of value. Mid-market carriers such as Safeco can offer a rate of $.90 per $100 of value. Special coverage for breakage, theft, pair/set loss and mysterious disappearance. We suggest individually scheduling jewelry items that are valued over $5,000, and other sentimentally important items that you want specifically scheduled. We insure items based upon full replacement cost, and we suggest that re-appraisals on significant collections to be conducted every 5-7 years. Insurance carriers have corporate and independent regional resources for policy holders that request fine arts appraisals, jewelry collection appraisals, and personal inventory services.
  • 3. 7. Yacht & Aviation Yachts and Personal Aviation requiring navigational and operating crews belong on a specialized policy –which we have markets for. Yachts and Aviation can be written in the name of a Limited Partnership, Trust or a business name, as there are ways to evaluate if it is more appropriate for a personal or business use policy. 8. Commercial or Business Exposures Our agency has the largest, independently-owned property & casualty commercial operations in Dallas/Ft. Worth. My commercial colleagues work with me as a holistic team and offer our clients a significant resource to address their business needs and keep everything appropriately managed with one agency. 9. Complete Family Office Insurance & Consultation The Personal Risk Management Practice at Swingle Collins & Associates offers a specialized program appropriate for the complexities of insuring asset-rich individuals and families. Such clients typically employ the services of private counsel or a family office manager to address all aspects of risk avoidance and policy management to adequately protect the family assets. 10. Swingle Collins & Associates’ - Comprehensive Risk Management Analysis Our experienced team of specialists will provide a comprehensive risk management review for each client. Here are the steps we take in the referral or prospective client review process: Gathering of basic underwriting information (DOB, SSN, DL#, Address, Contact Info) Request a current copy of the insurance declarations page for all personal insurance policies. o A declaration page is a summary document that shows policy limits, deductibles, endorsements, credits, issuing companies, renewal dates, etc. Perform an analysis of the current insurance policies, evaluate the exposures, and draft out a risk management plan specifically for the prospective client. Market the prospective client with two or more appropriately selected insurance programs. Complete a client summary and analysis of the current insurance program; produce a side- by-side comparison, along with any other recommendations or policy language clarifications. Should the prospective client wish to proceed with a proposal, a proposal and payment options plan will be provided as a formal offer. Upon request, at policy renewals or at any time, my team will manage the insurance program, personally; because when you work with us, you work with us.
  • 4. As entrepreneurial Risk Management specialists with expertise in all personal property and casualty products, the team at Swingle Collins is ideally positioned to address your unique family office because of a number of important advantages. When financial planners, estate planners, CPAs and family office managers expand the range of services they provide, they are also increasing their exposure to errors and omission liability. Although a client’s private counsel or advisor may enjoy a relationship of mutual trust with the families they serve, they may find themselves having to defend against claims made by their own clients. Family office exposure can include breach of fiduciary duty or professional malpractice. Potential settlements in such cases could be devastating – unless the family office and those who provide its services are appropriately protected with commercial insurance coverage. Swingle Collins & Associates provides access to a comprehensive Wealth Managers Insurance Program that is tailored to meet the unique insurance needs of family offices and planning teams, including: Professional liability, and Director & Officer Liability Family trust and trustee liability Employment practices liability Private fund coverage for investment entities Generational family wealth may be jeopardized without access to experienced specialists in the area of insurance and risk management; we both recognize and appreciate that consultative responsibility. My dedication to my business partners is to become a trusted and invaluable part of the client review process, and to reflect the same professionalism that you employ in your own business practices. JMP Jason M. Pond Swingle Collins & Associates 13760 Noel Road, Suite 600 Dallas, TX 75240 Direct Line (972)715-8703 Mobile (972) 342-8645 Fax (972)387-3808 Jason.pond@swinglecollins.com