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Good Afternoon! Classification and Importance of Operations Management
Topics Covered in this Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The planning, organizing, controlling, and directing, of systems or processes that create goods and/or services. Operations Management :
Organization of the  Operations Function Operations Marketing Finance
History of Operations Management ,[object Object],[object Object],[object Object],[object Object]
History of Operations Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
History of Operations Management ,[object Object],[object Object],[object Object],[object Object]
History of Operations Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Taylor Gantt Ford
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],History of Operations Management Herzberg Maslow Mcgregor
History of Operations Management ,[object Object],[object Object],[object Object]
History of Operations Management ,[object Object],[object Object],[object Object],[object Object]
Importance of Operations Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Productivity ,[object Object]
Productivity Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Factors that Affect Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Steps to Improve Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitiveness ,[object Object]
Ways to remain competitive through Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Operational Strategy ,[object Object],[object Object],[object Object]
Things to consider in  Strategy Formulation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to consider in  Strategy Formulation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Distinctive Competencies 711, Mercury Drug, Service Stations, Banks/ATMs Convenience Location Disneyland, IBM Superior Customer  Service Burger King, Emergency Rooms Jollibee, Supermarkets Variety Volume Flexibility Domino’s Pizza, UPS FedEx Rapid Delivery On-time Delivery Time Five Star Hotels, Cadillac Kodak, Xerox High Performance Consistent Quality Quality Motels, Thrift Shops Low cost Price Company/Service Competency Type
Manufacturing Systems ,[object Object],[object Object]
Components of a Manufacturing System ,[object Object],[object Object],[object Object],[object Object],Suppliers Customer Input Output Process Manager
Productive System Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Productive System Types ,[object Object],[object Object],[object Object],[object Object]
Productive System Types ,[object Object],[object Object],[object Object],[object Object]
Productive System Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Productive System Types ,[object Object],[object Object],[object Object],[object Object]
Service Systems ,[object Object],[object Object]
Distinctive Features of  Service Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Strategy ,[object Object],[object Object],[object Object],[object Object]
Implications for the Manager?
Thank you & Good Afternoon

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Classification And Purpose Of Production And Operations Management 2324

  • 1. Good Afternoon! Classification and Importance of Operations Management
  • 2.
  • 3. The planning, organizing, controlling, and directing, of systems or processes that create goods and/or services. Operations Management :
  • 4. Organization of the Operations Function Operations Marketing Finance
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Examples of Distinctive Competencies 711, Mercury Drug, Service Stations, Banks/ATMs Convenience Location Disneyland, IBM Superior Customer Service Burger King, Emergency Rooms Jollibee, Supermarkets Variety Volume Flexibility Domino’s Pizza, UPS FedEx Rapid Delivery On-time Delivery Time Five Star Hotels, Cadillac Kodak, Xerox High Performance Consistent Quality Quality Motels, Thrift Shops Low cost Price Company/Service Competency Type
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 34. Thank you & Good Afternoon