Social media is a vehicle that is driving a lot of the change.
People are connecting, sharing, and talking about anything and everything using social applications - particularly brands and organisations they love and loathe. This makes the task of managing your reputation online much harder than it has ever been before.
'How to Manage Your Online Reputation' is a practical presentation on how digital has evolved, how this affects you and how to protect your brand in this dynamic online environment.
Claire uses a variety of real-world case studies and suggests a range of useful tools to ensure you walk away with practical advice you can put to use right away.
Presented by digital strategist, Claire Cooper.