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TADSummit, WAZO Keynote: xCPaaS: The Convergence of CPaaS and UCaaS Sylvain Boily,

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WAZO Keynote: xCPaaS: The Convergence of CPaaS and UCaaS
Sylvain Boily, Founder and CTO

Today the shift toward programmable telecom is accelerating. CPaaS and UCaaS providers are bringing new capabilities to enhance business processes and deliver a better communication experience.
Wazo enables the convergence of CPaaS and UCaaS to provide the best possible business and customer communication journey.
Wazo has built a highly integrable, reliable and scalable xCPaaS software for enterprises, ISVs and service providers. It is easy to deploy, integrate and operate whether on premise, hosted or in the cloud.
In this session, we will present the company’s vision and showcase several use cases leveraging Wazo technologies.
Let’s discuss how the power and flexibility of programmable telecom can create flawless communication experiences anywhere.

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TADSummit, WAZO Keynote: xCPaaS: The Convergence of CPaaS and UCaaS Sylvain Boily,

  1. 1. xCPaaS: The Convergence of CPaaS and UCaaS November 14, 2017 Sylvain Boily, Founder and CTO, Wazo
  2. 2. WHAT IF YOU RECEIVED A PHONE CALL RIGHT NOW? ALL CONTENT ©WAZO 2017 2
  3. 3. 3ALL CONTENT ©WAZO 2017 A MISSED CALL IS A MISSED OPPORTUNITY
  4. 4. 4ALL CONTENT ©WAZO 2017 WHAT IF THINGS WERE DIFFERENT? Orchestration and automation of communication workflows Communication-enabled business processes Seamless integration with 3rd party applications Augmented business communication experience
  5. 5. 5ALL CONTENT ©WAZO 2017 PROGRAMMABLE TELECOM MAKES THE DIFFERENCE
  6. 6. BUSINESS INTERACTIONS IN THE WORLD TODAY 6 People easily switch services One chance to make a good first impression Less direct interaction and communication Create an outstanding experience in each moment ALL CONTENT ©WAZO 2017
  7. 7. THE NEED FOR MODERN, OUTSTANDING CUSTOMER EXPERIENCE 7 Initiate and leverage communications seamlessly 1 Communicate anywhere, at anytime, with anyone 2 Offer a unified communication consumer experience 3 Augment the communication workflow behind the scenes 4 ALL CONTENT ©WAZO 2017
  8. 8. 4 WAYS TO THRIVE IN A NEW WORLD OF OPPORTUNITIES Design new killer apps Retrofit existing apps Create verticalized, fully UC-enabled, apps Be fast and agile 8ALL CONTENT ©WAZO 2017
  9. 9. CPaaS IMAGINE A UNIFIED PLATFORM 9 UCaaS ALL CONTENT ©WAZO 2017
  10. 10. ‘PROGRAMMABLE UC’ KEY REQUIREMENTS Native APIs and API-centric 10 Key UC capabilities Interoperable and agile Hybrid capabilities ALL CONTENT ©WAZO 2017 Orchestration and automation
  11. 11. INTRODUCING 11 THE WORLD’S FIRST HYBRID xCPaaS. ALL CONTENT ©WAZO 2017
  12. 12. 12ALL CONTENT ©WAZO 2017 A FEATURE-RICH ECOSYSTEM On Premise Hosted Cloud CPaaS ITSP SIP Trunks Collaboration CRM BYOApp Vertical Apps Analytics & Billing TELCO AGNOSTIC A HYBRID PLATFORM RICH ECOSYSTEM
  13. 13. COMMUNICATION ORCHESTRATION ENGINE 13ALL CONTENT ©WAZO 2017 Orchestration Service Automation Service API Service Voice Control System Notification and Event Service Messaging Control System Video Control System
  14. 14. Business friendly Telco friendly Developer friendly ISV friendly Integrator friendly 14ALL CONTENT ©WAZO 2017
  15. 15. ISV AND DEVELOPER FRIENDLY 15ALL CONTENT ©WAZO 2017 Restful APIs, WebSockets, WebHooks, WebRTC Modular open source core and interoperable standards Generate new revenues with the Wazo Marketplace Create the next killer app with communication capabilities Faster time to market
  16. 16. Wazo Mobile Offering advanced CTI features 16 Wazo Web Wazo Desktop ALL CONTENT ©WAZO 2017 BUSINESS FRIENDLY UC APPS
  17. 17. TELCO FRIENDLY – BUILD AND LAUNCH YOUR OWN UCaaS AND CPaaS Build your own UCaaS and enhanced CPaaS Design your own vertical UC-enabled apps Strike deals with your own ISVs Mobilize your existing VAR network 17ALL CONTENT ©WAZO 2017
  18. 18. INTEGRATOR FRIENDLY 18 Design your own vertical UC-enabled solution Resell, upsell, cross-sell Generate Annual Recurring Revenue (ARR) Earn money this year, earn even more next year ALL CONTENT ©WAZO 2017
  19. 19. 19ALL CONTENT ©WAZO 2017 DEMO
  20. 20. COME SAY HELLO! Wazo Booth Twitter: Sylvain Boily @quintana_ Email: sylvain@wazo.io www.wazo.io

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