1. Janis Smith-Barat ♦ Lake Almanor, CA 96137 ♦ (530) 596-4184 ♦ Janis.Barat@yahoo.com
Administrative Support / Customer Service / Call Center
Administrative Support PBX/Call Center Account Management
Virtual Administrative Assistant Data Entry Customer Care
Report Writing Sales/Marketing Solution Focused
Relationship Management Organization Performance Compile/Sort Data
**Microsoft Word / Excel / Outlook / Power Point
Ambitious Administrative Assistant with 20 years’ experience with analytical business acuity, inquisitive professional
bringing a high level of intelligence and curiosity. Excelled as PBX Operator with high volume Call Center for local
District Attorney’s office handling an average of 300 to 500 calls per day. Highly motivate and able to prioritize multiple
deadlines; effectively handle and monitor stressful projects through completion with the utmost professionalism and
Practiced in transforming customer relations to that of a valued client.
Accomplished entrepreneur,built home based business fromground up, marketing / sales.
Organized, meticulous, sense of urgency, excellent follow through skills with a high level of communication skills.
Flexjobs.com 2013 - 2015
CALL CENTER / VIRTUAL ADMINISTRATIVE
Account management within a freelance and remote environment through various temporary contract positions. Providing
remote administrative support including; appointment scheduling along with correspondence, data entry, email
correspondence, travel arrangement and follow-up. Positions also consisted of telemarketing/call center both inbound and
outbound scheduling of webinars, sales and marketing and account management.
Extensive telephone scheduling, with appointments and follow-up.
Maintained general office duties, data entry, able to prioritize multiple deadlines.
Whole Foods Groceries 2011 – 2013
CASHIER / CUSTOMER SERVICE
Provided excellent customer service as a full time cashier in an extremely high volume specialty grocery store; excelled
with superior service,expedience and quality customer care. Employed and energized participative style, encouraging
motivation, teamwork, approachability, empowerment and accountability.
Institute for Business & Technology 2006 - 2008
RECRUITER / CAREERSERVICES
Provided complete graduate counseling and guidance with student’s academic entrance throughout their graduating exit;
also interviewed students for job search criteria, worked directly with students, created/wrote professionalresumes and
completed job search along with final placement into their desired position. Instructor and coordinator of weekly
workshops; prepared students with the preparation needed for today’s job market along with the general training of work
ethics and their future.
Excelled at meeting job placement quotas consistently by 80% to 120% weekly.
Cold calling to employers, leads and employment agencies for student job search.
Created and prepared weekly workshops.
2. Janis Barat (Page 2)
(Placement Coordinator / Career Services Continued)
Speaking to and instructing classes of 30 to 40 students.
Problemresolution and auditing of entire previous career placement department extending back over5 years.
Decisive, determined, and consistently exceeding expectations.
Affordable Resume Experts 2008 - 2015
ENTREPRENEUR/ BUSINESS DEVELOPER
Business Developer and owner providing excellence to clients in composing quality document writing and editing
(resume writing, cover letters, portfolios and data entry). Assist clients with one-on-one job coaching while assessing their
particular needs, direction and tutoring them with the professionalism required; along with job recruitment and placement.
Created client accounts utilizing LinkedIn, Monster and Career Builder; developed/implemented sales promotions and
advertisement. Created and wrote all content of two websites with continuous self-maintenance and updates.
Successfully built company fromground up.
Oversee complete sales cycle fromsourcing, initial contact, sales closing to account management and service.
Attend job fairsproviding requested coaching service and professional critiquing.
Compose business documents, correspondence, and creating calendaragendas and events.
Cold calling, strong sales and marketing and advertisement abilities.
High degree of professionalism, work ethic and passion forsuccess.
Minnesota State Community & Technical College
Evergreen Valley College
Child Psychology – The Autistic Child
COMMENDATIONS / VOLUNTEER
**Promoted (3) times within 8 months from cashier to shift supervisor to breakfast manager to assistant manager.
Burger King – Minnesota 1997 – 2001
Promoted and received 23% commendation raise in less than 60 days of hire.
Attended weekly township meetings, kept minutes, maintained ledger, bookkeeping, organized events.