2010 SA Youth Summit Booth Registration

1. 2010
Exhibitor
Information

2. April 20, 2010
GENERAL INFORMATION
Location
Henry B. Gonzalez Convention Center 205 E. Market Street San Antonio, Texas 78205
Dates and Hours
Tuesday, April 20, 2010
Summit - 8:00 am – 5:00 pm
Future Fair – 7:00am – 5:00 pm
Parent Forum - 4:00 pm – 5:00 pm
Monday, April 19, 2010 Booth Installation -1:00 p.m. – 8:00 p.m.
Move in must be completed by 8:00 p.m. on April 19, 2010. All booth locations must be
event ready by 7:00 am on Tuesday, April 20, 2010.
Loading and Unloading Area
Loading and unloading takes place at the East Loading Dock. Please refer to the attached
map for specific directions. Exhibitors/sponsors may park their vehicles at the dock for up to
30 minutes to unload their materials.
Exhibitors/sponsors are encouraged to bring rolling carts or rolling displays as the facility
does not provide carts.
For more information you can go to http://www.sanantonio.gov/convfac/ and click on Henry
B. Gonzalez Convention Center, more info. (210) 207-8500
Scheduled Move Out Time
Initiate tear down at 5:00 p.m. on Tuesday, April 20 . Early dismantle may cause safety
th
issues for attendees and other exhibitors. Tear down must be completed by 6:00 p.m..
Parking
Please refer to the attached map for specific directions for parking on the event day.
Exhibitor/Sponsor Registration
Please provide the names of your two (2) representatives prior to the event. Please have
representatives check in at the registration table, on the day of the event, to receive name
badges, table assignments, maps, and other materials.

3. Booth Assignments
Sponsors and exhibitors will receive booth assignments the day of the event based upon
sponsorship level.
Decorating, Electrical, Internet and Telecommunication
Each booth space is equipped with a 6 foot skirted table. Table tops are bare. Smart City
Services will be the exclusive provider of all internet, telecommunications, and wireless
services, however will be available at an additional cost. See the Smart City information
sheet attached for details.
Shipping Materials to Show Site
The UPS Store offers a full range of business and shipping services designed to meet the
needs of all convention attendees. If you need any additional information call, 210-258-8950
or email store4180@theupsstore.com.
Promotional Items for Attendee Tote Bag
If you would like to include a promotional item for the attendee tote bag you can deliver or
ship them to:
Janie Lopez, PHR
c/o San Antonio Youth Summit
16103 Turnstone Lane
San Antonio, TX 78247
Promotional items should be made available for a minimum of 1500 attendees. All items
should be received by April 2, 2010. For questions contact send an email to
info@sayouthsummit.com .
Exhibitor Rules and Regulations
Please refer to the attached FAQ sheet for more details. If unsure as to what items may be
allowed within the exhibit hall, please send an email to info@sayouthsummit.com .
Lunch
Representatives are welcomed to join the attendees for lunch in ballroom at 11:30 a.m.. Box
lunches are available for representatives that want to remain at their booths.
For more information regarding exhibitor/sponsor information please go to
www.sayouthsummit.com or send an email to info@sayouthsummit.com .

5. Booth Registration Form
Company Representatives
Company Representative #1
Company Representative #2
Other Items needed
Door Prize
Exhibitor Booth Give-a-way Item Winner Announcement

6. Parking
Name / Location / Rates:
Convention Center Parking
Market Street (between Bowie and I37)
Event flat rate: $8.00
Non-Event flat rate: $6.00
Marina Garage
Bowie & Commerce St.
Event flat rate: $8.00 Hourly: $1.00- 1st 1/2 hr., $6.00 maximum
Riverbend Garage Alamo & Market St.
Event flat rate: $7.00
Hourly: $1.00- 1st 1/2 hr., $6.00 maximum
Tower Parking
Bowie Street (between Market & Durango)
Flat rate: $6.00
Hours:
24 hours, 7 days a week. Attendant: 8 AM - 3 PM
Closest to Exhibit Halls C & D, Bridge Hall, Rooms 201-218, Ballroom C, Theatre, Alamodome
Open: 7 AM Close: Between 9 PM and 12 PM, depending on demand.
Closest to Exhibit Halls C & D, Bridge Hall, Rooms 201-218, Ballroom C and the Lila Cockrell Theatre
24 hours, 7 days a week.
Closest to Exhibit Halls A & B, Bridge Hall, Ballrooms A & B
8 AM - 10 PM
Closest to Exhibit Halls C & D, Bridge Hall, Rooms 201-218, Ballroom C, Theatre, Alamodome
Loading Docks
Dock name:
West Loading Dock Alamo St. entrance
16 bays, 2 Ramps for on-floor delivery
See Photo or Panorama
East Loading Dock (covered)
From Market St.- temporary entrance past construction
zone.
24 bays, 3 Ramps for on-floor delivery
See Photo or Panorama
Theatre Loading Dock From Market St.- temporary entrance to construction zone gate.
2- 14' x 16' Doors at stage level
See Photo or Panorama
North Loading Dock From Market St.- temporary entrance to construction zone gate.
See Photo or Panorama
Closest Access To:
Exhibit Halls A & B, Bridge Hall, Ballrooms A & B
Exhibit Halls C & D, Bridge Hall, Rooms 201-218, Ballroom C,

7. Theatre back stage
Catering deliveries only

10. IN A HECTIC WORLD
WE PROVIDE PEACE OF MIND
SMART CITY SERVICES
Smart City is the exclusive provider of all Internet, telecommunications and wireless services. At Smart
City, it is our goal to provide you with the seamless communications that enhance each exhibit, setting it
apart from the rest. Please visit one of our service desks and our customer service representatives will be
happy to assist you with any of your communication needs.
BROADBAND WIRELESS
Smart City offers 802.11b/g WiFi networking throughout the public areas and exhibit areas and exhibit
space.
WHAT DO I NEED TO GET CONNECTED?
You will need a PC, laptop or PDA with WiFi 802.11b/g wireless networking capability and a standard
Internet-ready browser on any operating system. No additional software is required. A credit card (Visa,
MasterCard or American Express) will also be required to purchase service.
WIRELESS SERVICE
If you brought your own wireless equipment such as
access points, wireless routers, cordless phones and
other, you may find your equipment is not operational
on the show floor. This is most likely due to
interference from other wireless devices operating in
your area. While your equipment may work beautifully
in your home or office environment, the show floor is
often saturated with conflicting wireless signals.
WE APPRECIATE YOUR

11. COOPERATION!
Price
Standard: $ 12.95 daily 128K Premium: $ 14.95
daily 128K
Username and Passwords are Case Sensitive
600 Hemisfair Plaza Way, Bldg 277
San Antonio, Texas 78205
210-258-8900
210-258-8901 fax
HOW DO I CONFIGURE MY WIRELESS CONNECTION?
Set the network name (SSID) in your wireless configuration to “Instant Internet”. We do not recommend using automatic settings
or using the network name “ANY”.
Be sure to set your TCP/IP properties to “Obtain an IP address automatically” DHCP
Make sure your computer is not configured to automatically use a dial-up connection.
If requested, choose Infrastructure mode rather than ad-hoc mode.
Turn any encryption (Wep) OFF.
Make sure your battery is fully charged.
You will access the service with a login and password created when you purchase service.
IF I BUY A WIRELESS ACCOUNT CAN I USE IT ON MULTIPLE DEVICES?
No. Wireless accounts are purchased on a per device basis and accounts may not be transferred between multiple devices.
IS MY DATA SECURE?
Wireless transmissions, by their nature, can be intercepted very easily. Our “Instant Internet” wireless network was designed for
ease of use, and data is not automatically encrypted or password protected.
CAN I USE INSTANT INTERNET WITH A PC OR PDA?
Yes. You can use any devise that is compatible with 802.11b/g wireless technology and has a web browser such as Internet
Explorer, Safari or Firefox.
WHERE CAN I PURCHASE A WIRELESS ETHERNET CARD?
You can purchase a WiFi 802.11b/g wireless networking card for most laptops at the Smart City service desk.
DO YOU SUPPORT VPN?
Yes, most VPN (virtual private network) connections are supported. If your company allows Internet remote access into the
corporate network, then you may connect. If your company has a VPN, you should be able to run your VPN or secure tunneling
client software.
CAN I CHANGE MY RATE PLAN?
To change your rate plan you must visit the Smart City serviced desk.
WHAT IF I HAVE PROBLEMS USING THE SERVICE?
Should your have problems contact Smart City help desk or call customer service at 888-4466911.
CAN INTERFERECNCE AFFECT MY WIRELESS CONNECTION?

12. Wireless service is inherently vulnerable to interference from other devices that transmit similar radio frequency signals or that
operate within the same frequency spectrum. Smart City cannot guarantee that interference will not occur. Smart City does NOT
recommend wireless service for mission critical services such as presentations or product demonstrations.
IP CONFIGURATION
The Convention Center is a static IP Facility. What this means is that if you have ordered any high speed internet service from Smart
City you will need to set up your computer to work with the IP addresses assigned to your booth by Smart City. If you have not
received your IP addresses for the show, please check the Internet line in our booth for a Smart City IP tag, or visit the Smart City
service desk closest to your booth.
HAVEN’T CONFIGURED IP
ADDRESSES BEFORE?
No problem – just ask a Smart City Customer Service Representative for a copy of your IP configuration instructions.
WIRELESS SERVICE
If you have purchased wireless service from Smart City, please understand we also experience challenges from interference. If you
are not able to long on:
1) Please be sure you are typing your username and password correctly.
2)Please be sure that you have enabled your wireless connection and have chosen “Instant Internet” as your SSID
TROUBLESHOOTING
Do you have a WiFi card or adapter in your
mobile device?
Does your device have an on/off button or
switch for wireless?
Is your wireless card turned on in the Windows
control panel?
Is your PC set to obtain an IP address
automatically using DHCP?
Are you connecting to the correct wireless
network?
The network name for Smart City wireless is
“Instant Internet” without the quotes.
Did you manually configure your SSID?
Windows XP automatically connects to the
strongest signals…
Are you using VPN software?