Slideset from webinar presentation, 17 October 2012

1. Learning
in
a
Social
Organiza/on
From
Training
to
Suppor/ng
Social
Collabora/on
Jane
Hart
Centre
for
Learning
&
Performance
Technologies
www.C4LPT.co.uk

2. Agenda
Introduc/on
-­‐ What
is
a
social
organisa/on?
-­‐ What
is
social
collabora/on?
-­‐ What
are
social
collabora/on
technologies?
-­‐ What
are
some
examples
of
social
collabora/on?
12
Tips
for
suppor/ng
social
collabora/on
(c)
C4LPT,
2012
2

3. “A
Social
Business
isn’t
just
a
company
that
has
a
Facebook
page
and
a
Twi:er
account.
A
Social
Business
is
one
that
embraces
and
cul@vates
a
spirit
of
collabora@on
and
community
throughout
its
organiza@on—
both
internally
and
externally.”
IBM,
2011
(c)
C4LPT,
2012
3

4. Learning
in
a
Social
Organiza/on
TRAINING
&
DEVELOPMENT
LEARNING
IN
THE
FLOW
OF
WORK
PROFESSIONAL
Classroom
-­‐
E-­‐Learning
–
Blended
Natural
con/nuous,
informal,
social
learning
LEARNING
Live
–
Games
-­‐
Simula/ons
that
takes
place
whilst
working
self-­‐organized,
con/nuous
learning
using
resources
and
SOCIAL
LEARNING
(TRAINING)
SOCIAL
COLLABORATION)
tools
from
outside
the
using
social
technologies
to
augment
using
social
technologies
to
enhance
internal
organiza/on
classroom
training
and
e-­‐learning
collabora/ve
working
&,
social
learning
prac/ces
Design
&
Deliver
Connect
&
Collaborate
Using
social
media
in
live
training
Suppor/ng
work
teams
Facilita/ng
collabora/ve
learning
Suppor/ng
communi/es
of
prac/ce
Personal
Knowledge
Building
an
enterprise
community
Management
(social)
enterprise
social
intranets,
connect
converse
share
LMS
collabora/on
pla^orms
&
networks
create
curate
collaborate
not
dedicated
learning
systems
public
and
private
(proprietary)
stand-­‐alone
tools
comprising
one
or
more
of
these
features
(c)
C4LPT,
2012
4

5. Oscar
Berg’s
Collabora/on
Pyramid
5

6. (c)
C4LPT,
2012
6

7. Member
profiling
Private
messaging
Sharing
of
resources
No/fica/ons
Sharing
links
Sharing
files
Polls
and
surveys
Content
crea/on
tools
Ac/vity
stream
Real-­‐/me
updates
Member
commen/ng
Threaded
discussions
Member
liking
Group
spaces
External
networks
(c)
C4LPT,
2012
7

8. Suppor/ng
Work
Teams
(c)
C4LPT,
2012
8

9. Suppor/ng
Communi/es
of
Prac/ce
“groups
of
people
who
share
a
concern
or
a
passion
for
something
they
do
and
learn
how
to
do
it
befer
as
they
interact
regularly.”
E@enne
Wenger,
Communi@es
of
Prac@ce:
an
introduc@on
(c)
C4LPT,
2012
9

10. Harold
Jarche,
Communi@es
of
Prac@ce
enable
the
integra@on
of
work
and
learning
(c)
C4LPT,
2012
10

11. Building
an
Enterprise
Community
(c)
C4LPT,
2012
11

12. 12
Tips
for
suppor/ng
Social
Collabora/on
(c)
C4LPT,
2012
12

13. 1
Be
clear
about
the
purpose
of
the
ini/a/ve
(c)
C4LPT,
2012
13

14. 2
(c)
C4LPT,
2012
Be
clear
who
“owns”
the
Community
14

15. 3
Decide
who
will
be
the
Community
Manager
(c)
C4LPT,
2012
15

16. 4
Launch
when
you
are
ready
(c)
C4LPT,
2012
16

17. 5
Invite
some
early
test
users
(c)
C4LPT,
2012
17

18. 6
Consider
a
viral
launch
(c)
C4LPT,
2012
18

19. 7
Or
make
a
song
and
dance
about
it!
(c)
C4LPT,
2012
19

20. (c)
C4LPT,
2012
20

21. 8
Help
people
understand
how
it
can
become
part
of
their
daily
rou/ne
(c)
C4LPT,
2012
21

22. 9
Help
people
to
narrate
their
work
(c)
C4LPT,
2012
22

23. 10
Keep
the
group
or
community
vibrant
(c)
C4LPT,
2012
23

24. 11
Understand
that
not
everyone
will
contribute
(c)
C4LPT,
2012
24

25. Source:
Socious,
August
2011
(c)
C4LPT,
2012
25

26. 1
-­‐
Peripheral
(ie
Lurker)
2
-­‐
Inbound
(ie
Novice)
3
-­‐
Insider
(ie
Regular)
4
-­‐
Boundary
(ie
Leader)
5
-­‐
Outbound
(ie
Elder)
Source:
Situated
Learning:
Legi/mate
Peripheral
Par/cipa/on,
Lave
and
Wenger,
1991
(c)
C4LPT,
2012
26

27. 12
Do
not
underes/mate
the
/me
it
takes
to
nurture
a
group
or
community
(c)
C4LPT,
2012
27

28. Slideset
and
links
to
resources
at
bit.ly/octliso
(c)
C4LPT,
2012
©
C4LPT,
2012
28
28