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Miriam Thomas and Marco Sousa
Making Time for
Big Bets in a
Growth Team
Risky projects don't
have to tank your
metrics.
Classic Facebook on web Classic Workplace on web
NEW Facebook on web NEW Workplace on web
2011
Work Groups
inside Facebook
2015
Facebook at Work
Beta
(fork of Facebook)
2016
Workplace
(Launch)
2019
Workplace
Redesign
How Did We Get Here?
0s 60s
%
bounce
30s
Bounce Rate
We needed a big bet
Come up with ideas
Estimate reach vs impact
Iteration and
experimentation
Connect
People
20 %
Productivity
Tool
Intranet
Leadership
comms
Not Sure
Selection Distribution
IdentiïŹed Bundles
Making Company
Announcements
Broadcast communication
from a leader in an
organization across the whole
team.
1
Managing Projects
and Tasks
Helping a team track a
project.
2
Team Collaboration
Helping a team share ideas
and connect with each other.
3
Show Educational Videos
Now
Goal
Getting There Faster
Later
Iterative
Process
BIG BET
BIG BET
This Year
Now
Goal
Getting There Faster
Later
Iterative
Process
BIG BET
BIG BET
This Year
Small Experiments Day
Make a Big List of Small Ideas
Designers Prep Ideas
Build Together as a Team
Do Demos and Celebrate
Run Experiments and Measure
Review Results Together
Small Experiments Day
Make a Big List of Small Ideas
Designers Prep Ideas
Build Together as a Team
Do Demos and Celebrate
Run Experiments and Measure
Review Results Together
Activity
Write down one small thing that could
improve the experience for people.
Criteria: Buildable in a couple of hours.
Share with a neighbor
2 minutes total
What do you want to do here?
50% picked a video and were successful
The control group was also
successful with no video.
People who want help and
people who want to be left
alone.
đŸ„ș
đŸ„łâž•đŸ„ș
It's more important to learn
from an experiment than to
ship it.
Give people a choice.
Enable progress even if
the big ideas fail.
Questions Before a Big Bet
High Risk and High Reward?Willing to hold ideas loosely?Is there a design ally?
Questions During a Big Bet
Right Priorities?
Need a small experiments
day?
Culture that rewards
learning?
Are we building a better
experience?
Take on a Risky Project
Find the Big Issues
Fix the Baseline Before Optimizing
Make Time for Big Ideas
Make big shifts in your product
strategy supported by small
wins along the way.
https://bit.ly/2m1CWWm
Template
Thank You.
miriamthomas@fb.com
marcodesousa@fb.com
Questions? Resources
https://bit.ly/2m1CWWm

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