Understanding the intranet vendor and product landscape

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There are now many ways of delivering an intranet or digital workplace. This includes web CMS vendors, intranet-in-a-box providers, and a multitude of new Office365-based solutions. This presentation at DEX 2018 in Sydney on 6 June 2018 demystifies the landscape, drawing on James' 20 years of experience in this field.

Technology

Understanding the vendor
and product landscape
James Robertson, Step Two

A modern technology platform
underpins intranet success

More is needed from technology
as ambitions grow

The vendor landscape has been
transformed in recent times

As always, the key is to ﬁnd the
product with the right ‘ﬁt’ for you

www.steptwo.com.au
Hi, I’m James
Robertson!
I’m the founder of Step Two
(www.steptwo.com.au), a consulting
ﬁrm headquartered in Australia.
I’ve been in this space for 22 years,
and still going strong!

www.steptwo.com.au
๏ We play a vendor-neutral role, and we don’t sell or build
solutions
๏ We help organisations select the right solution 
(via RFP, etc)
๏ To do this, we know a lot about the marketplace and
products
๏ I won’t name or talk about products in the next 45mins
๏ But ask me your questions about the market!

www.steptwo.com.au
04
Collaboration
& social
Connecting staff
with each other,
and helping them
to work together
better.
05
Activity
The intranet as a
place for doing
things, not just
reading things.
02
Comms
A rich internal
communication
channel that
reaches all staff.
03
Culture
Celebrating the
current culture of
the organisation,
and supporting
culture change.
01
Content
A repository for
information, at
both corporate
and business-unit
levels.
Five purposes of intranets

www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise 
social
Intranet-in 
-a-box
Custom 
SharePoint
$
$
$
$$$

www.steptwo.com.au
Collab & social ActivityComms CultureContent Core intranet
Web CMS
Enterprise 
social
Intranet-in 
-a-box
Intranet 
product 
on SP/O365

www.steptwo.com.au
Understand
your needs
(using the ﬁve
purposes as a
framework)
Make platform
decisions
(as part of wider IT
strategy and
architecture)
Write great
requirements!
(focusing on key
selection criteria
that differentiate
products)
Evaluate market
offerings
(with enough rigour
to ensure you make
a decision)

www.steptwo.com.au
I can help you select the right
solution (via RFP, etc)
… but in the meantime …
ask your hardest questions!

Thank you!
James Robertson, Step Two
www.steptwo.com.au 
jamesr@steptwo.com.au 
Twitter: @james_steptwo

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Understanding the intranet vendor and product landscape

1. Understanding the vendor and product landscape James Robertson, Step Two

2. I used to be a proper geek

3. A modern technology platform underpins intranet success

4. More is needed from technology as ambitions grow

5. The vendor landscape has been transformed in recent times

6. As always, the key is to ﬁnd the product with the right ‘ﬁt’ for you

7. www.steptwo.com.au Hi, I’m James Robertson! I’m the founder of Step Two (www.steptwo.com.au), a consulting ﬁrm headquartered in Australia. I’ve been in this space for 22 years, and still going strong!

8. www.steptwo.com.au ๏ We play a vendor-neutral role, and we don’t sell or build solutions ๏ We help organisations select the right solution  (via RFP, etc) ๏ To do this, we know a lot about the marketplace and products ๏ I won’t name or talk about products in the next 45mins ๏ But ask me your questions about the market!

9. www.steptwo.com.au 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels. Five purposes of intranets

10. Market evolution

11. www.steptwo.com.au Collab & social ActivityComms CultureContent Core intranet Web CMS Enterprise  social Intranet-in  -a-box Custom  SharePoint $ $ $ $$$

12. www.steptwo.com.au Collab & social ActivityComms CultureContent Core intranet Web CMS Enterprise  social Intranet-in  -a-box Custom  SharePoint $ $ $ $$$

13. www.steptwo.com.au Collab & social ActivityComms CultureContent Core intranet Web CMS Enterprise  social Intranet-in  -a-box Custom  SharePoint $$$

14. Created by Kirsty McGrath

15. www.steptwo.com.au Collab & social ActivityComms CultureContent Core intranet Web CMS Enterprise  social Intranet-in  -a-box Intranet  product  on SP/O365

16. Product selection

17. www.steptwo.com.au Understand your needs (using the ﬁve purposes as a framework) Make platform decisions (as part of wider IT strategy and architecture) Write great requirements! (focusing on key selection criteria that differentiate products) Evaluate market offerings (with enough rigour to ensure you make a decision)

18. www.steptwo.com.au I can help you select the right solution (via RFP, etc) … but in the meantime … ask your hardest questions!

19. Thank you! James Robertson, Step Two www.steptwo.com.au  jamesr@steptwo.com.au  Twitter: @james_steptwo

Understanding the intranet vendor and product landscape

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