1. ISO - International Organization
for Standardization

2. ISO - International Organization for
Standardization
• The ISO story began in 1946 when delegates from 25 countries met
at the Institute of Civil Engineers in London and decided to create a
new international organization ‘to facilitate the international
coordination and unification of industrial standards’.
• In February 1947 the new organisation, ISO, officially began
operations.
• Since then, it has published over 19 500 International Standards
covering almost all aspects of technology and manufacturing.
• They have members from 162 countries and 3 368 technical bodies
to take care of standard development.
• More than 150 people work full time for ISO’s Central Secretariat in
Geneva, Switzerland.

3. Standards
• What is a standard?
A standard is a document that provides requirements,
specifications, guidelines or characteristics that can be
used consistently to ensure that materials, products,
processes and services are fit for their purpose. ISO
has published over 19 500 International Standards
• What are the benefits of ISO International Standards?
ISO International Standards ensure that products and
services are safe, reliable and of good quality. For
business, they are strategic tools that reduce costs by
minimizing waste and errors, and increasing
productivity.

4. Training Specification
• Training specification relates to training
objectives and implementation of courses.
• Training specification helps to finalize training
methods, time required by faculty in
developing and reading material, lesson plan
etc.

5. Training specification includes
• Details of business goal for which training is
conducted
• Profile of the participants
• Training objective
• Training methods produce desired results
• Competency level of the trainers
• Means of Validating and evaluating results
• Training routine, topic, duration faculty, date and
time
• Pedagogy

6. Training Modules
• While considering the training modules one must
consider the pedagogy and andragogy.
• It must produce the desired results
• The trainer must follow steps of designing the training
programe
• At the designing stage the trainer must keep the
criterion behaviour – the difference between the
terminal and initial behaviour in mind.
• The following questions should be answered to prepare
a training module
•

7. Questions to prepare a training
module
• Who are the trainees
• What are the initial behaviour
• Who are the trainers
• What criterion behaviour have been finalized
• What are the methods and techniques
• What should be the level of training
• Where to conduct the program
• What are the principles of learning
• Will the terminal behaviour be measured.
• Is there any system of performing the post training impact
measurement – who is responsible- from single source or
multiple source .

8. Training module comprises
• Deciding the course objectives
• Designing the learning environment
• Pre- conditioning of learning
• Ascertaining the extend of achieving the
terminal behaviour
• Gaining the support of the trainees and others
• Conditioning of the learning environment.

9. Training Format
Documents are generated in specific formats
• Syllabus of the MDP
• C.V of the participants
• Feedback format
• Post training impact measurement ( from
trained personnel - from supervisor )

10. Training Evaluation
• Assessment and Evaluation
• Kirkpatrick model /frame work of evaluation
• Reaction
• Learning
• Behavior
• Results