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Lotus Sametime Unified Telephony  Quick Start  Web Seminar
Basic Sametime Unified Telephony concepts  (without getting too technical) ,[object Object],[object Object],[object Object]
User experience goals and philosophy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SUT use agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Preferred number display ,[object Object],[object Object],[object Object],[object Object],[object Object],Preferred Number display List of personal Preferred Numbers
Preferred number settings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making a call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Enter a phone number in QuickFind Use any of the call options available in the tool row Right click and select ‘Call’ from context menu Start a chat and click the telephone icon from the tool row
Calling a Number ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Calling a Number ,[object Object],[object Object]
Telephony presence ,[object Object],[object Object],[object Object],[object Object],[object Object],‘ On the Phone’ status
Receiving a call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Caller is identified Target device is identified (along with audible ringing feedback) Accept options on the left (preferred number is the default target)  Decline capabilities on the right Accept options on the left (preferred number is the default target)
In a call ,[object Object],[object Object]
In a call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Moderator  Call Controls Participant  Call Controls
Making rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing phone contacts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other tidbits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making an international call The term E.164 refers to an internationally recognized global format for public telecommunications.  The format consists of a 1-3 digit country code followed by a national number of up to 15 digits.  Calling a public network to other countries (international call) Calling a public number within my country (national call) Germany International access code plus country code plus national number National access code plus National number Any country France Ireland “ 00” plus country code plus national number “ 0” plus national number UK Canada “ +” plus country code plus national number “ 011” plus country code plus national number “ +” plus country code plus national number “ 1” plus 10 digit national number United States e.164 format Traditional e.164 format Traditional My home location

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Lotus Sametime Unified Telephony Quick Start Web Seminar

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  • 17. Making an international call The term E.164 refers to an internationally recognized global format for public telecommunications. The format consists of a 1-3 digit country code followed by a national number of up to 15 digits. Calling a public network to other countries (international call) Calling a public number within my country (national call) Germany International access code plus country code plus national number National access code plus National number Any country France Ireland “ 00” plus country code plus national number “ 0” plus national number UK Canada “ +” plus country code plus national number “ 011” plus country code plus national number “ +” plus country code plus national number “ 1” plus 10 digit national number United States e.164 format Traditional e.164 format Traditional My home location

Editor's Notes

  1. UNIFIED NUMBER: Your office phone number has been turned into a “unified number” or “one number service” Means that you can now control and route calls in customizable ways PROVISIONING: Means that Sametime can now identify you within your telephony infrastructure Your unified number (office number) is used as your personal ‘gatekeeper’ of your incoming and outgoing calls Also means that you are already an SUT user. The default settings cause your calls to work as they always have. Whether you’ve installed the ST client and SUT add-on or not … whether you’re online or not … SUT is still at work for you in your telephony infrastructure. USING ST AND SUT: The ST rich client puts the control and awareness on your desktop and today we’ll cover the features and tasks you can expect to use…
  2. Our design goals are simple: provide a social, easy to use experience, leveraging what you already do every day with Sametime. Throughout your experience with SUT, these goals should be part of your experience.